Speech Technology Magazine

Speech Technology Magazine
Current Issue

Spring 2014: Cover Story

AT&T and IBM: Which Watson Works for You?

Both companies are committed to reshaping the future of speech-enabled interactions.
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: Features

AT&T's Watson Answers the Call

Spanning decades, AT&T's Watson engine continues to evolve and entice developers.
Posted 10 Feb 2014 / Spring 2014 - by

IBM's Watson Brings Cognitive Computing to Customer Engagement

While the technology is still new, early developments are piquing interest in its future potential.
Posted 10 Feb 2014 / Spring 2014 - by

The Hidden Potential of Segmenting Customer Calls

Analyzing caller data can provide a gold mine of information that, when acted upon, can keep businesses and customers happy.
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: FYI

Global VoIP Service Revenue on the Rise

Posted 10 Feb 2014 / Spring 2014 - by

Siri Hits the Road in New Car Models

Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: Deployments

Speech Analytics Keeps Green Mountain Coffee Grinding

Calabrio ONE's speech and desktop analytics turn unstructured data into usable information.
Posted 10 Feb 2014 / Spring 2014 - by

Nautilus Puts Speech Analytics to Work

CallMiner Eureka is the right fit for the home exercise brand.
Posted 10 Feb 2014 / Spring 2014 - by
COLUMNS:

Spring 2014: Editor's Letter

How Watson Will Affect VUI Designers

Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: The Business Case

Speech Analytics Comes of Age

A wide range of vendor options lets businesses get exactly what they need.
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: Forward Thinking

The Death of the Public Switched Telephone Network

Assessing the damages of the NSA's actions.
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: Inside Outsourcing

Outsourcing Is Becoming a Cloudy Subject

Look past buzzwords when choosing speech-enabled solutions.
Posted 17 Feb 2014 / Spring 2014 - by

Spring 2014: Interact

A Foolish Consistency in User Interfaces

When serving customers, a little change can be a good thing.
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: A View from AVIOS

Building Smarter Systems with Cognitive Computing

If speech technology is so valuable, why is adoption so slow?
Posted 10 Feb 2014 / Spring 2014 - by

Spring 2014: Voice Value

Smartphones and Privacy Versus Progress

With personal information more available than ever, where do we draw the line?
Posted 10 Feb 2014 / Spring 2014 - by