Speech Technology Magazine

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Speech Technology Magazine
Current Issue

Fall 2017 Issue: Cover Story

The 2017 Speech Industry Awards

Posted 26 Aug 2017 / Fall 2017 Issue - by

The 2017 Speech Industry Luminaries

Posted 26 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: FYI

Market Spotlight—Consumer Electronics: Apple Brings Siri Home

Apple gave its biggest fans the first glimpse of its HomePod system
Posted 29 Aug 2017 / Fall 2017 Issue - by

Marketers Are Unprepared for Voice Search

Voice search is becoming more popular, but too many marketers aren't considering it
Posted 29 Aug 2017 / Fall 2017 Issue - by

Overheard/Underheard

Under-the-radar speech news
Posted 29 Aug 2017 / Fall 2017 Issue - by

Voice Biometrics Needs to Adapt

Accuracy has been a top-of-mind concern
Posted 29 Aug 2017 / Fall 2017 Issue - by
COLUMNS:

Fall 2017 Issue: Editor's Letter

Speech Is Gaining Invisibility

But it is taking on the role of disruptor, not disruptee
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: The Business Case

Voice Biometrics Can Secure Hassle-Free Caller Verification

It minimizes fraud and makes ID'ing customers an easier process. The big challenge: educating the market
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: Forward Thinking

Ambiguity, the Illusion of Translation, and AI

Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: Inside Outsourcing

Speech Recognition Is Still Hard Work—and Reliant on People

Humans are a bigger challenge to decipher than we think we are, even for AI-equipped systems
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: Interact

The Next Stop for the Voice-First Movement? Customer Care

The growth of Alexa, Google Assistant, and Siri means that customer care is coming (back) to the voice channel
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: A View from AVIOS

Human vs. Artificial Intelligence: Both Can Wind Up Winning

The best customer care speech solutions leverage machines and live agents working together
Posted 27 Aug 2017 / Fall 2017 Issue - by

Fall 2017 Issue: Voice Value

Voice Data Collection Must Be Transparent

Consumers need to know whether their data will be used, and for what purpose
Posted 27 Aug 2017 / Fall 2017 Issue - by