Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

Winter 2018 Issue: Cover Story

Intelligent Virtual Assistants: Gaining Traction but Confronting Challenges in the Enterprise

Voice is becoming a common interface in the workplace as well as in the home. Business applications haven't been as prevalent. 
Posted 19 Mar 2018 / Winter 2018 Issue - by

Winter 2018 Issue: Features

2018 State of the Speech Technology Industry Introduction

Thanks to the rise of artificial intelligence, machine learning, and deep neural networks, speech technology is more sophisticated and has more wide-ranging uses than ever before.
Posted 05 Feb 2018 / Winter 2018 Issue

Assistive Technologies: Helping The Disabled Join The Technological Revolution

Text-to-speech and automatic speech recognition technologies can help those with vision or hearing loss.
Posted 12 Feb 2018 / Winter 2018 Issue - by

Speech Analytics: Showing Great Promise Thanks to AI and Machine Learning

Speech analytics has been commercially available for about 15 years, but it is only now starting to move beyond the pilot and early-adoption stages.
Posted 05 Mar 2018 / Winter 2018 Issue - by

Speech Developer Platforms: Reshaping the Market By Mimicking App Stores

Want to understand what is happening with speech application development platforms? Then take a close look at smartphone application stores.
Posted 16 Apr 2018 / Winter 2018 Issue - by

Speech Engines: Improving Accuracy and Finding New Uses

Improvements in speech engines continue as suppliers use more processing power and more sophisticated software to enhance system performance.
Posted 05 Feb 2018 / Winter 2018 Issue - by

Voice Biometrics: Building Its Business Base as New Uses Emerge

Biometric solutions built on voice recognition technologies are projected to create an incremental opportunity of $4.5 billion between 2017 and 2025. 
Posted 02 Apr 2018 / Winter 2018 Issue - by

Winter 2018 Issue: FYI

Amazon Launches Alexa for Business

AWS has created a business-specific version of its voice-enabled virtual assistant.
Posted 07 Feb 2018 / Winter 2018 Issue - by

Jibo is Finally Ready to Roll

After a number of delays that slowed production by more than a year, Jibo has finally begun shipping its eponymous interactive, voice-enabled family robot.
Posted 14 Feb 2018 / Winter 2018 Issue - by

Market Spotlight: Government

In all of these sectors of government, the technology gap is massive, largely because of a lack of funding, knowledge, or a desire for change.
Posted 19 Feb 2018 / Winter 2018 Issue - by

Opportunities Abound for a Voice-Powered IoT

Strategy Analytics has found a number of business use cases for voice interfaces in the Internet of Things.
Posted 26 Feb 2018 / Winter 2018 Issue

There’s Untapped Value in Voice Biometrics

Identification and verification technologies can help companies improve customer experience and mitigate security threats.
Posted 12 Mar 2018 / Winter 2018 Issue - by

Winter 2018 Issue: Deployments

FHN Drives Transcription Costs Down with M*Modal

Using M*Modal speech recognition, Freeport Health Network sees smoother clinical documentation.
Posted 09 Apr 2018 / Winter 2018 Issue

Garanti Bank Guarantees Customer Loyalty With NICE

The vendor's Interaction Analytics helped the Turkish bank cut collection complaints by nearly 15 percent.
Posted 26 Mar 2018 / Winter 2018 Issue
COLUMNS:

Winter 2018 Issue: Editor's Letter

The Future Is Full of Possibilities

As we've done now for the past few years, Speech Technology magazine is again dedicating its first issue of the new year to a preview of what's to come in our small corner of the world. We've highlighted the six technology areas where we see the most impact: speech engine, speech analytics, voice biometrics, virtual assistants, speech developer platforms, and assistive technologies.
Posted 09 Feb 2018 / Winter 2018 Issue - by

Winter 2018 Issue: The Business Case

IVAs Can Remake the Self-Service Landscape

Customers prefer self-service if the solutions are effective—which is where IVAs come in.
Posted 09 Apr 2018 / Winter 2018 Issue - by

Winter 2018 Issue: A View from AVIOS

Speech Professionals Should Think Big but Meet Local

Local meet-ups foster much-needed community and connections.
Posted 30 Jan 2018 / Winter 2018 Issue - by

Winter 2018 Issue: Voice Value

The Voice Option in Customer Service Must Not Be the Only One

Sometimes keypads are necessary. They cannot be taken out of the service equation.
Posted 21 Feb 2018 / Winter 2018 Issue - by