Speech Technology Magazine

Feature

Can Visual IVRs Shift Popular Opinion in Speech Tech’s Favor?

Adding a visual component can keep end users happy, but the type of solution a company chooses will depend on its size and needs
Feature, Posted 14 Jun 2016

IVRs Get Set for the Omnichannel Challenge

Enterprises are making progress toward getting different channels to fit together, but a lot more work remains
Feature, Posted 14 Jun 2016

Making the Business Case for Speech Analytics

The technology is working its way into organizations, but deployment challenges remain
Feature, Posted 09 Nov 2015

When Is Speech Technology too Creepy?

It's imperative to understand the fine line between creepy and cool
Feature, Posted 09 Nov 2015

Whose IVR Design Is It Anyway?

When it comes to IVR projects, bringing stakeholders together can seem more daunting than the actual assignment. Here's how to get everyone to play nicely and achieve results that the client will love.
Feature, Posted 08 May 2015

Natural Language Processing Strives to Meet Star Trek Standard

Systems are not yet fully conversational, but they're on their way
Feature, Posted 08 May 2015

HTML5 Is Live

The programming language will become the platform of choice for designing and deploying multimodal applications.
Feature, Posted 10 Nov 2014

Speech Analytics Gets Real (Time)

The speech analytics market is alive and well, and will only get better with the emergence of instant analysis.
Feature, Posted 01 Nov 2014

The 2014 Speech Luminaries

Feature, Posted 31 Jul 2014

The 2014 Star Performers

Feature, Posted 30 Jul 2014

Star Perfomers: Amazon's on Fire

Feature, Posted 29 Jul 2014

Star Performer: Apple Is More Siri-ous

Feature, Posted 29 Jul 2014

Star Performers: Expect More from Expect Labs

Feature, Posted 29 Jul 2014

Star Performers: Watch Out, Here Comes Google

Feature, Posted 29 Jul 2014

The 2014 Implementation Awards

Feature, Posted 31 Jul 2014

Battle of the IVR Designs: Conversational Versus Phone Trees

When it comes to IVR design, are you seeing the forest for the trees?
Feature, Posted 05 May 2014

Is Voice Biometrics Right for You?

Voice biometrics solutions are emerging from the periphery of the technology landscape and growing at a staggering rate. Can your company afford to ignore them?
Feature, Posted 05 May 2014

AT&T's Watson Answers the Call

Spanning decades, AT&T's Watson engine continues to evolve and entice developers.
Feature, Posted 10 Feb 2014