Cover Story
The forecast is bright for hosted solutions.
Cover Story,
Posted 01 May 2013
Talking to the walls might not mean you're crazy.
Cover Story,
Posted 10 Feb 2013
First came Apple's Siri for the iPhone. Now there's Nina, Lexee, and Sophia for business use.
Cover Story,
Posted 10 Nov 2012
A window into the future of speech technology.
Cover Story,
Posted 10 Sep 2012
Technological advances are making interactions engaging, valuable, and even fun.
Cover Story,
Posted 01 May 2012
You can't hide malicious intentions from Layered Voice Analysis.
Cover Story,
Posted 01 Mar 2012
Customer interaction technologies should support one another, not compete.
Cover Story,
Posted 01 Jan 2012
Speech technology can protect customer data against small-scale attacks.
Cover Story,
Posted 01 Nov 2011
Customer dissatisfaction is the first indication, as the IVR begins to cost more to maintain than to replace
Cover Story,
Posted 01 Sep 2011
Cover Story,
Posted 01 Jul 2011
Price and flexibility are encouraging corporations to switch from premises-based solutions
Cover Story,
Posted 01 May 2011
Personalization means more than being on a first-name basis with customers
Cover Story,
Posted 01 Mar 2011
As the economy rebounds, voice solutions continue to build use cases.
Cover Story,
Posted 08 Jan 2011
Just in time for the holidays, consumer devices and applications are finding business uses.
Cover Story,
Posted 01 Nov 2010
Mass-messaging systems help communities prepare for hurricane season.
Cover Story,
Posted 01 Sep 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Cover Story,
Posted 01 Jul 2010
Speech sets its sights on emerging Eastern European markets.
Cover Story,
Posted 03 May 2010
Your data is secure with low-cost hosting options for voice biometrics.
Cover Story,
Posted 08 Mar 2010
In 2009, speech made the best of a bad economy.
Cover Story,
Posted 10 Jan 2010
Are standards and universal commands necessary in VUI design?
Cover Story,
Posted 01 Nov 2009
Who owns a speech analytics application determines how the data is distributed.
Cover Story,
Posted 01 Oct 2009
Cover Story,
Posted 27 Aug 2009
Patents: the ever-changing pitfalls, dangers, and opportunities of intellectual property.
Cover Story,
Posted 14 Jul 2009