Speech Technology Magazine

FYI

Genesys Sets a New Course

FYI, Posted 01 Mar 2012

Voice Could Open New Doors for Hotels

FYI, Posted 01 Mar 2012

Nuance Acquires Bitter Rival Vlingo

FYI, Posted 01 Mar 2012

HP Marries Vertica and Autonomy

New solutions will aid companies in analyzing information from multiple sources.
FYI, Posted 01 Jan 2012

New Players Join the Speech Industry

Powerful new players are piquing the interest of analysts.
FYI, Posted 01 Jan 2012

New Speech Solutions Treat Smaller Practices

New tools ease small healthcare providers' transition to electronic health records.
FYI, Posted 01 Jan 2012

Voice Rec Is a Pain Point with Vehicle Navigation Systems

Voice recognition is one of the key areas affecting customer satisfaction with in-car navigation systems.
FYI, Posted 01 Jan 2012

Strong Growth Projected for IVR Market

A new report says the global market could reach $2.78 billion by 2017.
FYI, Posted 01 Jan 2012

Market Spotlight: Retail

NFC as a talking shopping aid.
FYI, Posted 01 Nov 2011

Alcatel-Lucent Unveils Mobile Capabilities for Genesys

One piece of Alcatel-Lucent's Enterprise Business Unit, Genesys Telecommunications Labs, received the equivalent of a corporate makeover that places it at the forefront of the mobile revolution.
FYI, Posted 01 Nov 2011

Nuance and Vlingo Battle in Court

A federal jury in Boston in early August settled one patent case leveled against Vlingo by Nuance Communications, but the legal battles between the two rival Massachusetts speech companies are far from over.
FYI, Posted 01 Nov 2011

Speech Is a Key Component of iPhone 4S

Apple, on October 4, unveiled its iPhone 4S, packed with a host of speech capabilities, including an intelligent assistant that helps users get things done simply by asking.
FYI, Posted 01 Nov 2011

Nuance, Ford Collaborate on Speech Understanding and Intent

Pair aims to make voice recognition more intuitive in SYNC in-car telematics system
FYI, Posted 01 Sep 2011

Nuance Agrees to Acquire Loquendo

Deal is valued at $75.5 million
FYI, Posted 01 Sep 2011

Mobile Speech Promises Glittering Prizes and Serious Challenges

SpeechTEK 2011 keynote panel explores why mobility is a game changer for the speech industry
FYI, Posted 01 Sep 2011

The Prescription for Speech Delivered at SpeechTEK 2011

In closing keynote, co-chairs Jim Larson and Susan Hura urge attendees to improve IVR systems at all costs
FYI, Posted 01 Sep 2011

At SpeechTEK 2011, Keynoter David Gergen Calls for Leadership

CNN political analyst and former adviser to four U.S. presidents underscores importance of listening and gaining trust
FYI, Posted 01 Sep 2011

Hosted Solutions Slash Cost of Ownership

Cloud-based offerings bring substantial savings over on-premises systems
FYI, Posted 01 Jul 2011

Nokia Turns to Windows Phone Platform

Microsoft, Finnish company team on Windows Phone 7-based global mobile ecosystem
FYI, Posted 01 Jul 2011

Microsoft to Acquire Skype for $8.5 Billion

Software giant targets Internet and smartphone markets
FYI, Posted 01 Jul 2011

Speech of the Future: Mobile, Multimodal, and Multilingual

Future trends identified at SpeechTEK Europe conference in London
FYI, Posted 01 Jul 2011

Market Spotlight: Government

Voice R&D responds to homeland security requests
FYI, Posted 01 May 2011

Mobile: The New Frontier for Voice Security

A Twitter poll shows that 84 percent of consumers contact customer service through their mobile phones, and more than half (53 percent) said that security risks are a main concern when they complete transactions
FYI, Posted 01 May 2011

Tech Investments Buoy Workforce Optimization

WFO market forecast to post healthy growth in the near term
FYI, Posted 01 May 2011

Call Centers Receive Guidance on Protecting Credit Card Data

PCI Security Standards Council releases document titled "Protecting Telephone-Based Payment Card Data Information Supplement"
FYI, Posted 01 May 2011

SpeechCycle Dedicates Division to Smartphone Customers

The goal is to support leading operating systems, such as Apple's iPhone, Google's Android, and RIM's BlackBerry
FYI, Posted 01 May 2011

Hotels Should Be Doing More with IVRs

Market Spotlight: Hospitality
FYI, Posted 01 Mar 2011

Wireless Customers Want Less Automation

FYI, Posted 01 Mar 2011