FYI
eGain Communications has launched an interactive voice response system, signaling its entry into the voice self-service market.
FYI,
Posted 27 Aug 2009
The two firms have entered into an agreement for Avaya to buy Nortel's Enterprise Solutions business for $475 million.
FYI,
Posted 27 Aug 2009
The deal adds to Nuance's position in the mobile voice services arena.
FYI,
Posted 27 Aug 2009
The U.S. Justice Department has confirmed that it is looking into Nuance's acquisition of Philips Speech Recognition.
FYI,
Posted 27 Aug 2009
Under-the-radar speech news.
FYI,
Posted 14 Jul 2009
While IVR and voice portals have a bright future, VoIP sees a slowdown.
FYI,
Posted 14 Jul 2009
Industry pundits say the latest initiatives will help the company play catch-up.
FYI,
Posted 14 Jul 2009
Datamonitor predicts a positive outlook for speech in the mobile space.
FYI,
Posted 14 Jul 2009
Schools across the country have turned to voice broadcasting to reassure parents and address concerns.
FYI,
Posted 14 Jul 2009
Kindle takes on the president, with not-so-good results.
FYI,
Posted 01 Jun 2009
Under-the-radar speech industry news
FYI,
Posted 01 Jun 2009
Is the Promise of Outbound IVR All Talk?
FYI,
Posted 01 Jun 2009
The company offers business customers a virtual call center.
FYI,
Posted 01 Jun 2009
Voice features will be a big part of Microsoft Windows Mobile 6.5 phones.
FYI,
Posted 01 Jun 2009
The Microsoft subsidiary updates its voice platform as it nears the two-year anniversary of its acquisition.
FYI,
Posted 01 Jun 2009
Under-the-radar speech news
FYI,
Posted 01 May 2009
The company upgrades its IP unified communications suite with a host of new offerings, including a smartphone.
FYI,
Posted 01 May 2009
Customer experience analytics are expected to make a big splash in the next three years, DMG predicts.
FYI,
Posted 01 May 2009
Most people would prefer to receive voicemail displayed in an email-like inbox, a survey finds.
FYI,
Posted 01 May 2009
The release of Google Voice brings the search engine giant into the telephony space.
FYI,
Posted 01 May 2009
Voice 'Insures' Greater Efficiency: Speech solutions move to help the industry overcome its dependence on paper.
FYI,
Posted 02 Apr 2009
Under-the-radar speech news
FYI,
Posted 02 Apr 2009
Amazon will let authors and publishers decide whether text-to-speech will be available for their specific titles.
FYI,
Posted 02 Apr 2009
The search engine provider hints at a move to mobile search.
FYI,
Posted 02 Apr 2009
More viable mobile Web services will likely lead to an increase in contact center traffic, Voice Search 2009 panelists predict.
FYI,
Posted 02 Apr 2009
Nuance Communications marks the centennial of its leading dictation brand.
FYI,
Posted 22 Dec 2008
Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint
FYI,
Posted 09 Dec 2008
Under-the-radar speech news
FYI,
Posted 06 Feb 2009
An Auto Club study shows hands-free devices are just as dangerous as handsets.
FYI,
Posted 06 Feb 2009