FYI
IVR's Role in the Changing Contact Center
FYI,
Posted 01 Jun 2008
Centers of Connectivity
FYI,
Posted 01 Jun 2008
Partners and enterprises are already lining up for the latest contact center technology.
FYI,
Posted 01 Jun 2008
Under-the-radar speech technology news
FYI,
Posted 01 May 2008
(Voice) Searching for Answers, Divided We Fall
FYI,
Posted 01 May 2008
The Sky's the Limit for IVRs
FYI,
Posted 01 May 2008
Following a bevy of vendor announcements in April, speech is poised to better integrate into mobile devices.
FYI,
Posted 01 May 2008
The PC and Embedded Speech.
FYI,
Posted 01 Apr 2008
under-the-radar speech news
FYI,
Posted 01 Apr 2008
Speech Is the Cure for Medical Records
FYI,
Posted 01 Apr 2008
An uptake is predicted in the adoption of unified communications applications, but the term itself remains undefined.
FYI,
Posted 01 Apr 2008
Hosted service vendors in Europe, the Middle East, and Africa have reason to celebrate: Their market has finally emerged from its nascent state.
FYI,
Posted 01 Apr 2008
Voice interfaces in video games are rare as developers try to figure out how and when to incorporate speech.
FYI,
Posted 01 Mar 2008
Microsoft pledged to continue development of more natural user interfaces, including voice, as part of a new technical revolution
FYI,
Posted 01 Mar 2008
National Public Radio unveiled plans to offer the first readio service for the deaf and blind
FYI,
Posted 01 Mar 2008
Under-the-radar speech news
FYI,
Posted 01 Mar 2008
For media companies to ensure users are getting the right content, they must leverage image and voice recognition technologies
FYI,
Posted 01 Mar 2008
Industry giants IBM and Genesys Telecommunications Laboratories are bringing their contact center expertise to China
FYI,
Posted 01 Mar 2008
In October, U.K.-based speech-to-text (STT) provider SpinVox launched a free service that allows Facebook users to make changes over the phone to their accounts or profiles. But even with Facebook's 15 billion page views per year, would the site's mobile user base want to update their profiles, interact with friends, or change status messages using voice?
FYI,
Posted 25 Jan 2008
ING and Merrill Lynch recently upgraded trading floor operations with Voice over Internet Protocol.
FYI,
Posted 25 Jan 2008
Syntellect launches Voiyager, an application that can test every call path in VoiceXML code for errors in a matter of hours.
FYI,
Posted 25 Jan 2008
We're not likely to see Michael Knight and his talking supercar KITT cruising the highways anytime soon, but by 2013, people speaking to their cars will be commonplace.
FYI,
Posted 25 Jan 2008
In November, eBay-owned Skype initiated a strategic partnership with the social networking site MySpace, wherein MySpace would feature and brand Skype services across its instant messenger client.
FYI,
Posted 25 Jan 2008