Speech Technology Magazine

 

Speech Technology Digest

Smartling Announces Expanded Automation Capabilities

Translation software and services company debuts new automation features and interface.
Speech Technology Digest, Posted 21 May 2019

Verint Introduces Visual Tools

Solutions provide automation storyboarding for designing next-generation automation solutions for the contact center and back office.
Speech Technology Digest, Posted 21 May 2019

Workers Ready to Accept AI Says Report

The report - Engagement in the Always-on Era: How Humans and Technology Work Hand-in-Hand to Meet Rising Expectations - points to an increase in customer demand for always-on service. It's not only the expectations from consumers that are changing; the workforce also is shifting its attitude towards automation and artificial intelligence.
Speech Technology Digest, Posted 21 May 2019

Microsoft Announces Advancements in Speech

At its Build conference, Microsoft announced a few developments that have speech technology enthusiasts following closely.
Speech Technology Digest, Posted 14 May 2019

Google Announces On-Device Speech Recognition Software

According to CEO Sundar Pichai it means the speech recognition software that has lived on Google's cloud servers can now be installed in Pixel smartphones Google says it will launch later this year.
Speech Technology Digest, Posted 14 May 2019

Privacy Groups File Complaint Against Amazon

Two groups have raised concerns that the Echo Dot Kids Edition allows kids to easily divulge sensitive information and makes it hard for parents to truly delete the data.
Speech Technology Digest, Posted 14 May 2019

Luminoso Announces New ConceptNet Features and Growing Adoption

Open data project used to enable AI applications is now queried more than 250,000 per day.
Speech Technology Digest, Posted 14 May 2019

Marchex Launches Marchex Stream, Unlocking Conversational Analytics Capabilities for Businesses

Cloud-based conversational data platform supports real-time analytics, signals, and internal and external application development.
Speech Technology Digest, Posted 02 May 2019

Clarabridge Unveils New Customer Experience Innovations to Drive Digital Engagement

Advanced, AI-powered technology enables the world's leading brands to listen to, analyze and engage with consumers on every channel.
Speech Technology Digest, Posted 02 May 2019

Verint Strengthens Digital Customer Experience Capabilities with AI-Powered Anomaly Detection

New machine learning capabilities identify customer pain points and outliers in CX data.
Speech Technology Digest, Posted 02 May 2019

SpeechTEK 2019: Making Machines More Human

Deborah Dahl, principal at Conversational Technologies and co-chair of the SpeechTEK Conference, kicked off the last day of SpeechTEK 2019 with a talk titled "Just Like Talking to a Person: How to Get There from Here?"
Speech Technology Digest, Posted 01 May 2019

Marchex Launches Real-Time Sales Rescue Solution for Businesses

Marchex sales rescue enables businesses to increase revenue and improve customer experience by systematically recovering missed opportunities as they happen.
Speech Technology Digest, Posted 30 Apr 2019

SpeechTEK 2019: Anthropomorphism and Ethics

Whether you're worried about the toys that talk to your kids, or what your employer might be doing with your biometric information, there are plenty of reasons for concern when it comes to the ethics of speech technology.
Speech Technology Digest, Posted 30 Apr 2019

SpeechTEK 2019: Voice in the Newsroom

"We don't have solutions yet, but we have the roadmap on how we're going to get to the solutions," says Navya Nayaki Yelloji, product manager of voice platforms at Gannett.
Speech Technology Digest, Posted 29 Apr 2019

SpeechTEK 2019: Diagnosing Brain Injuries with Speech Technology

There are 10,000 concussions diagnosed every day, according to Darius Ferdows, CEO of Mindsquare. Ferdows spoke to the crowd at SpeechTEK 2019 in his breakout session about "Using Speech Technology to Understand Brain Injuries."
Speech Technology Digest, Posted 29 Apr 2019

Audioburst Announces $10 Million Investment

Audioburst announced two new strategic and investment partnerships totaling over $10 million from Dentsu Inc. and Hyundai Motor Company in conjunction with existing investors.
Speech Technology Digest, Posted 26 Apr 2019

OZ Partners with Orbita to Bring Voice- and Chatbot-Powered Virtual Assistants to Life Sciences and Pharmaceutical Industries

Companies will leverage extensive knowledge in conversational AI to solve customer experience challenges for health care.
Speech Technology Digest, Posted 25 Apr 2019

Inference Extends Support for Google Contact Center AI and Dialogflow

Inference Solutions, a global provider of Intelligent Virtual Agents for sales and service organizations, announced the global availability of Inference Studio's latest version, which makes it easier for telecommunications carriers, contact center software providers and enterprises of all sizes to harness the power of Google's Contact Center AI (CCAI).
Speech Technology Digest, Posted 25 Apr 2019

Ekster Launches the First Voice-activated Smart Wallet

This trackable RFID-blocking wallet provides the fastest card access to date and is solar-charged.
Speech Technology Digest, Posted 25 Apr 2019

Adobe and Drift Launch Industry-First Conversational Account-Based Experience for Marketo Engage

Conversational ABM for Marketo Engage Empowers B2B marketers to advance personalization beyond content, powering real-time conversations with target accounts at every stage of a brand's digital journey.
Speech Technology Digest, Posted 23 Apr 2019

Continuum Global Solutions, LLC Expands Its Growing Call Center Operations With Acquisition of King TeleServices

Acquisition further solidifies Continuum Global Solutions, LLC's contact center industry leadership.
Speech Technology Digest, Posted 23 Apr 2019

Voci Technologies Says Speech Analytics Platform Continues to Gain Traction in Q1 2019

Voci says its first quarter marked by growing technology adoption, new hires, industry recognition.
Speech Technology Digest, Posted 18 Apr 2019

transcosmos upgrades “transpeech,” its speech recognition solution

Expands transpeech-ready contact center network and adds emotion analysis to assessment feature.
Speech Technology Digest, Posted 18 Apr 2019

Nuance Automotive Powers MG Hector, India’s First Internet Car

Nuance's Mobility Assistant Platform brings seamless voice interaction to iSMART next gen, the connected car platform behind Hector and upcoming MG Models Worldwide.
Speech Technology Digest, Posted 18 Apr 2019

Liopa Closes Seed Round of Funding

Liopa hopes to improve ASR recognition in real-world, noisy environments using its LipRead technology.
Speech Technology Digest, Posted 16 Apr 2019

Amazon Employees May Be Listening to Your Echo Conversations

According to Bloomberg, there are thousands of Amazon employees whose job it is to improve the AI algorithm behind Alexa by listening to and parsing your queries.
Speech Technology Digest, Posted 16 Apr 2019

Google Unveils AI Solutions for the Masses in Beta

Google announces new AI solutions for enterprises, including contact centers.
Speech Technology Digest, Posted 16 Apr 2019

Artificial Solutions Enables CIOs to Take Control of the Conversational AI Landscape with Teneo Fusion

Artificial Solutions, a specialist in enterprise-strength conversational AI, announced the launch of Teneo Fusion. The latest version of the company's conversational AI development platform blends significant enhancements to its technology, with business value measurements to deliver a conversational AI experience.
Speech Technology Digest, Posted 11 Apr 2019

Providence St. Joseph Health Makes Same-Day Express Care Appointment Scheduling Available On Amazon Alexa

With the voice request, "Alexa, open Providence Health Connect," or "Alexa, open Swedish Health Connect," consumers can schedule Express Care appointments.
Speech Technology Digest, Posted 09 Apr 2019