Speech Technology Magazine

Speech Technology Digest

Frost & Sullivan Recognizes Convergys

PALO ALTO, Calif. & CINCINNATI - Frost & Sullivan has recognized Convergys Corporation with its 2004 Market Leadership Award. Frost & Sullivan also named Convergys as the market share leader in the North American contact center outsourcing industry for the second consecutive year.
Speech Technology Digest, Posted 01 May 2005

Aculab Supports Microsoft Speech Server 2004 R2

MILTON KEYNES, U.K. - Aculab now supports Microsoft Speech Server (MSS) 2004 R2, which is being launched on June 1 at Microsoft's Tech Ed 2005 event.
Speech Technology Digest, Posted 01 May 2005

Premiere Global Services Launches Two Speech-Enabled Solutions

ATLANTA - Premiere Global Services Inc. added two new speech-enabled solutions to its suite of voice services: an Automated Payment feature that enables businesses to accept credit card payments over the telephone, and an Interactive Survey feature that speeds up the survey and data collection process - all without live agent intervention.
Speech Technology Digest, Posted 01 May 2005

Traditional Telephony Dying at Hands of VoIP, According to Research Group

LONDON, ON - The adoption of VoIP (Voice over Internet Protocol) technology is the death knell for traditional telephony, says a study from information technology research firm Info-Tech Research Group.
Speech Technology Digest, Posted 01 May 2005

Superior Court Adopts Speech Technology to Serve Citizens via the Telephone

SANTA CLARA, Calif. - Napa Superior Court chooses Edify and ATI to give residents 24/7 access to jury, criminal and traffic information.
Speech Technology Digest, Posted 01 May 2005

Larry Underwood to Lead NextiraOne Professional and Managed Services Practice

HOUSTON - NextiraOne has appointed Larry Underwood to lead the professional services practice.
Speech Technology Digest, Posted 01 May 2005

AVST Launches CallXpress 7.7

FOOTHILL RANCH, Calif. - Applied Voice & Speech Technologies, Inc. (AVST), released a new version of its unified communications (UC) solution, CallXpress®.
Speech Technology Digest, Posted 01 May 2005

ScanSoft Bolsters Search Throughout E-Commerce Chain

From DM News - The Peabody, Mass. software provider worked with Minneapolis-based Digital River, an e-commerce technology provider, on an overall search strategy that included sending prospective customers from Google to the correct landing pages on ScanSoft's site and using the most effective ad creatives to get search customers to the site.
Speech Technology Digest, Posted 01 May 2005

ScanSoft Buys MedRemote for $6.2 Million

From Computer Business Review Online - ScanSoft has acquired MedRemote, a developer of medical informatics and transcription workflow services, for $6.2 million.
Speech Technology Digest, Posted 01 May 2005

Pronexus Signs Agreement with CTI-PRO

OTTAWA, Canada - Pronexus Inc. has signed a distribution agreement with CTI-PRO, a distributor of hardware and software resources for IVR and telephony in Eastern Europe.
Speech Technology Digest, Posted 01 May 2005

Avaya Makes New Announcements Concerning Solutions, Partnerships and Research

BASKING RIDGE, N.J. - Avaya Inc. released new solutions that deliver communications capabilities to the smallest of branch office locations, expanded its membership in the Organization for the Advancement of Structured Information Standards (OASIS) Consortium, committed 90 percent of its research and development investments to ongoing software development, and intends to enter a strategic relationship with Juniper Networks to deliver converged communication solutions to enterprise customers worldwide.
Speech Technology Digest, Posted 01 May 2005

MacSpeech Supports Mac OS X v10.4 "Tiger" with iListen Version 1.6.8

MacSpeech released version 1.6.8 of iListen with many enhancements including new features to support Mac OS X v10.4 "Tiger."
Speech Technology Digest, Posted 01 May 2005

Witness Systems Completes Acquisition of Optimis Group

Witness Systems acquired Optimis Group Limited, a reseller of Blue Pumpkin's enterprise workforce management solutions in the U.K.
Speech Technology Digest, Posted 01 May 2005

Apptera Unveils Voice-Automated Campaign Management Solution for Retail Industry

CHICAGO - Apptera™ released a voice-enabled campaign management solution for the retail market that allows businesses to create marketing promotions to educate, inform, and sell to customers via their inbound phone channel.
Speech Technology Digest, Posted 01 May 2005

Ai Squared Selects Wizzard Software for ZoomText Software

PITTSBURGH - Ai Squared has again chosen Wizzard's offering of IBM's ViaVoice for their ZoomText Magnifier/ScreenReader software, a screen access product for the visually-impaired.
Speech Technology Digest, Posted 01 May 2005

Loquendo Brings Embedded TTS to the Symbian Market

Loquendo integrated Loquendo TTS with the Symbian Operating System.
Speech Technology Digest, Posted 01 May 2005

Wizzard Software Moves Forward With Acquisition of Interim Health Care of Wyoming

PITTSBURGH - Wizzard Software is in the final stages of its document preparation and due diligence review to acquire the assets of Interim Health Care of Wyoming for its MedivoxRx Technologies subsidiary.
Speech Technology Digest, Posted 01 May 2005

Microsoft Launches Microsoft Speech Server 2004 R2 with Expanded Language Support and New Deployment Options

REDMOND, Wash. - Microsoft Corp. released Microsoft® Speech Server (MSS) 2004 R2. With MSS 2004 R2, enterprise customers can offer language support for U.S. Spanish and Canadian French.
Speech Technology Digest, Posted 01 May 2005

Allconnect Selects Gold Systems to Develop Voice-Recognition Application

BOULDER, Colo. - Allconnect Inc. launched Voice-XML self-service speech recognition applications by Gold Systems.
Speech Technology Digest, Posted 01 May 2005

Pronexus Announces Interoperability Study Between VBVoice and Asterisk PBX

Pronexus has completed an interoperability study between its development environment, VBVoice, and Asterisk, the open source Private Branch Exchange (PBX).
Speech Technology Digest, Posted 01 May 2005

Buongiorno MyAlert Selects Vida Software

BARCELONA - Buongiorno MyAlert has selected Vida Software's Natural Interaction infrastructure software to be incorporated into Buongiorno's mobile multimedia services.
Speech Technology Digest, Posted 01 May 2005

MacSpeech Releases Australian/NZ iListen 1.6.8 Updaters

Macspeech released updaters for the Australian/New Zealand version of iListen 1.6.8.
Speech Technology Digest, Posted 01 May 2005

ClinPro Selected Envox 6 to Power IVR Solutions for Medical Research and Clinical Trial Services

ClinPro has selected Envox Worldwide's Envox 6 to power interactive voice response (IVR) solutions for a growing clinical research organization.
Speech Technology Digest, Posted 01 May 2005

Witness Systems Releases Enhanced Workforce Management Solution

ORLANDO and ATLANTA - Witness Systems released enhanced capabilities to its workforce management software.
Speech Technology Digest, Posted 01 May 2005

Brooktrout Technology Delivers All-in-One Telephony Platform for Microsoft Speech Server 2004 R2

NEEDHAM, Mass. - Brooktrout Technology, Inc. released its TR1000™ for Microsoft Speech Server (MSS) 2004 R2.
Speech Technology Digest, Posted 01 May 2005

Genesys and Verizon Collaborate on Hosted IP Call Center Services Solution

MIAMI - Genesys Telecommunications Laboratories, Inc. partners with Verizon to deliver a hosted voice-ready Internet Protocol (IP) services call center solution.
Speech Technology Digest, Posted 01 May 2005

Voxeo Achieves VoiceXML 2.0 Platform Certification

ORLANDO, Fla. - Voxeo Corporation's VoiceCenter v6.0 IVR platform has been awarded VoiceXML Forum Platform Certification.
Speech Technology Digest, Posted 01 May 2005

VOCAL Announces Single-Processor VoIP-Analog Telephone Adapter Based on TMS320C55x DSP Generation from Texas Instruments

VOCAL Technologies released a single-processor design that will enable the development of equipment that allows homes and small businesses to add telephone lines to their broadband services. VOCAL's reference design for a Voice over IP (VoIP) analog telephone adapter (ATA) is based on the TMS320C55x digital signal processor (DSP) generation and analog technology from Texas Instruments.
Speech Technology Digest, Posted 01 May 2005

Mid-Atlantic Financial Services to Use Speech Recognition Application from Voice2Form

Mid-Atlantic Financial Services, a financial services firm in Atlanta, has signed a license agreement with Voice2Form
Speech Technology Digest, Posted 01 May 2005