Speech Technology Magazine

Speech Technology Digest

Phonologies Releases Voice Blaster

MUMBAI, India - Phonologies released Voice Blaster Solution, which has the option to capture customer feedback via speech recognition.
Speech Technology Digest, Posted 01 Aug 2005

Newfound Communications Releases the Newfound Outbound Call Queue Engine 1.0

NEW YORK - Newfound Communications released the Newfound Outbound Call Queue Engine 1.0 (OCQE).
Speech Technology Digest, Posted 01 Aug 2005

Audium and ClickFox Partner to Offer IVR Solution with Feedback/Design Loop

NEW YORK and ATLANTA - Audium and ClickFox released an integrated solution to provide Audium customers with an IVR design environment with continuous improvement capability.
Speech Technology Digest, Posted 01 Aug 2005

NewVoiceMedia and telisma Sign UK Speech Recognition Deal

LAVERSTOKE, U.K. - NewVoiceMedia signed an agreement with telisma to deploy 1,700 ports of telisma's speech recognition technology in the UK.
Speech Technology Digest, Posted 01 Aug 2005

Speech Tools to Be Added to Exchange

From ComputerWeekly.com - Tash Shifrin reports that "Speech technologies will be integrated into future versions of Microsoft Exchange Server."
Speech Technology Digest, Posted 01 Aug 2005

Nationwide Automates Phone Banking with Speech

From Banking Technology - The UK's Nationwide Building Society has gone live with new phone banking technology which gives customers access to self-service telephone banking using speech recognition as well as traditional touchtone controls.
Speech Technology Digest, Posted 01 Aug 2005

Wizzard Software Releases New Addition to AT&T Offerings

NEW YORK - Wizzard Software Corp. released the newest addition to their AT&T offerings, AT&T Natural Voices for Apple Mac OS v.10.3 Panther and v.10.4 Tiger.
Speech Technology Digest, Posted 01 Aug 2005

Eicon's Diva Server to Enable SIP-based VoIP Telephony

NEW YORK - Eicon Networks Corporation will provide SIP-based gateway software to enable VoIP calls to traverse between Microsoft Office Communicator 2005 and legacy PBX systems by using Diva Server telephony adapters and Microsoft Office collaboration (RTC) applications.
Speech Technology Digest, Posted 01 Aug 2005

Message Technologies Partners with Pronexus

Pronexus and Message Technologies have reached a reseller and hosting agreement.
Speech Technology Digest, Posted 01 Aug 2005

Outrigger Hotels & Resorts Selects Echopass and Genesys

SAN FRANCISCO - Outrigger Hotels & Resorts will use Echopass solutions, which feature Genesys technology, to give its customers multi-channel customer service options.
Speech Technology Digest, Posted 01 Aug 2005

Diebold Gives a Voice to Its ATMs

From Bobsguide.com - LONDON - Leveraging ScanSoft's RealSpeak text-to-speech (TTS) technology, Diebold provides accessibility at the ATM. The technology guides visually impaired users through transactions with voice.
Speech Technology Digest, Posted 01 Aug 2005

JumpStart Reading with Karaoke from Knowledge Adventure Hits Retail Outlets

SALT LAKE CITY, Utah - Fonix VoiceIn Speech Interface enhances educational software product teaching kids to read using speech recognition.
Speech Technology Digest, Posted 01 Aug 2005

SalesForce Expands Customer Service Platform with Genesys to Support Additional 1000 Agents

SAN FRANCISCO - SalesForce expanded its contract with Genesys Telecommunications Laboratories to provide contact center software and services to support an additional 1000 agents across its e*smart call centers in Australia.
Speech Technology Digest, Posted 01 Aug 2005

3PV Adopts Gateway and IP Recording Software from Paraxip Technologies

NEW YORK - Third Party Verification, Inc. (3PV) has selected Paraxip Technologies as its supplier of media gateway and IP call recording software for their next-generation hosted service infrastructure.
Speech Technology Digest, Posted 01 Aug 2005

Vertical Communications Selects Vocalocity to Power IP-PBX

NEW YORK - Vertical Communications has selected Vocalocity OpenVXI to be the VoiceXML interpreter inside its integrated IP-PBX and voice application solution.
Speech Technology Digest, Posted 01 Aug 2005

Voxify Hires Call Center Sales Executive

ALAMEDA, Calif. - Voxify appointed Roger Nunn as vice president of sales. Nunn has 25 years of enterprise sales leadership experience.
Speech Technology Digest, Posted 01 Aug 2005

VoiceGenie Positioned in the Visionary Quadrant for 2005 Enterprise Voice Portals and IVRs Magic Quadrant

NEW YORK - VoiceGenie Technologies Inc. has been positioned by Gartner, Inc. in the visionaries quadrant in the "Magic Quadrant for IVR Systems and Enterprise Voice Portals, 2005"1 report.
Speech Technology Digest, Posted 01 Aug 2005

i-mate Offers Fonix VoiceDialT and VoiceCentralMobile Device Solutions

The Fonix Speech Group entered an agreement with i-mate.
Speech Technology Digest, Posted 01 Aug 2005

Loquendo and New Bridges Partner to Deliver Speech-Enabled Solutions

TURIN, Italy and DORDRECHT, The Netherlands - Loquendo has entered into a partnership with New Bridges, Voice Processing Engineers.
Speech Technology Digest, Posted 01 Jul 2005

Avaya Selects IBM WebSphere Voice Server and WebSphere Application Server to Support Voice Portal; and IBM's Partners Donate Reusable Dialog Components to the Apache Software Foundation

NEW YORK - Avaya has selected IBM WebSphere Voice Server and IBM WebSphere Application Server as the initial speech and middleware platforms for Avaya Voice Portal. Also, three IBM partners, Audium, Fluency, and Openstream have donated RDCs to the Apache Software Foundation.
Speech Technology Digest, Posted 01 Jul 2005

Genesys Releases IP-Enabled Genesys Voice Platform for the Enterprise Market

SAN FRANCISCO - Genesys Telecommunications Laboratories, Inc. released an IP-enabled version of the Genesys Voice Platform (GVP) to serve enterprise customers of all sizes.
Speech Technology Digest, Posted 01 Jul 2005

Australia-based HiTech Telecom Deploys MERA's Softswitch for Ready Interconnection with iBasis

TORONTO, Canada - HiTech Telecom, an Australian VoIP wholesaler, has deployed MERA VoIP Transit Softswitch (MVTS) for transit switching of VoIP calls going though its international VoIP network.
Speech Technology Digest, Posted 01 Jul 2005

Envox 6 Awarded VoiceXML 2.0 Industry Certification

WESTBOROUGH, Mass. - Envox 6, Envox Worldwide's open, standards-based communications development platform, has achieved VoiceXML 2.0 Certification through the VoiceXML Forum's Platform Certification Program.
Speech Technology Digest, Posted 01 Jul 2005

CallMiner Adds Web-Based Reporting and Analysis Capability to Its Speech Analytics Suite

FORT MYERS, Fla. - CallMiner Inc. released CallMiner Reportal, a Web-based reporting and analysis tool enabling the creation of ad-hoc and automated reports from within TrendMiner™ ™ and Tireless Supervisor™.
Speech Technology Digest, Posted 01 Jul 2005

The International Bank of Miami, N.A. Selects Diaphonics for Biometric Voice Verification

HALIFAX, Canada - The International Bank of Miami, N.A. (TIBOM) has selected Diaphonics' Spike Server for voice verification.
Speech Technology Digest, Posted 01 Jul 2005

NetByTel Signs Patent License Agreement from Voice2Form

Voice2Form and NetByTel have signed a multi-year patent license agreement to use Voice2Form's voice and speech recognition technology process for completing paper and electronic forms.
Speech Technology Digest, Posted 01 Jul 2005

Empirix and Audium Partner to Help Enterprises Develop and Deploy VoiceXML Applications

NEW YORK - Empirix® Inc. and Audium have partnered to help enterprises develop and deploy VoiceXML IVR applications.
Speech Technology Digest, Posted 01 Jul 2005

Intervoice Signs Agreement to Integrate Datria Field Service

DALLAS and ENGLEWOOD, Colo. - Intervoice will offer the Datria Ticket Management™ 2.0 application as part of its Omvia® Voice Express Packaged Applications suite.
Speech Technology Digest, Posted 01 Jul 2005

Robert Aiudi Joins Spoken Translation as Vice President of Sales and Business Development

Spoken Translation has named Robert Aiudi to the position of vice president of sales and business development.
Speech Technology Digest, Posted 01 Jul 2005