Speech Technology Magazine

 

Speech Technology Digest

VoiceGenie Launches the VoiceGenie 7.0 VoiceXML Media Platform

NEW YORK - VoiceGenie Technologies Inc. released the VoiceGenie 7.0 Media Platform.
Speech Technology Digest, Posted 01 Aug 2005

Auckland District Health Board Selects VeCommerce

Auckland District Health Board (ADHB) has signed a contract with VeCommerce Limited to provide a voice self-service solution with the goal of automating 45 percent of general calls currently answered within their contact center.
Speech Technology Digest, Posted 01 Aug 2005

TuVox Launches Global Expansion and Hires Industry Veteran to Manage International Expansion

CUPERTINO, Calif. - TuVox launched its global operations, including establishment of its international headquarters in the United Kingdom, and appointed Alexander Evans to the position of international managing director.
Speech Technology Digest, Posted 01 Aug 2005

Adeptra Standardizes on Envox 6 for New Auto-Resolution Services

Adeptra has standardized on Envox 6, the company's communications development platform, for their new Auto-Resolution Services for Collections, a virtual contact center solution featuring next generation two-way voice and alerting capabilities.
Speech Technology Digest, Posted 01 Aug 2005

CYGCOM Supports MicrosoftSpeech Server with SpeechWatch Release

CYGCOM unveiled Release 1.2 of the SpeechWatch Monitoring, Alarming and Notification Console for the Microsoft Speech Server environment.
Speech Technology Digest, Posted 01 Aug 2005

Brooktrout Technology and Apptec Voice Partner

NEW YORK - Apptec Voice Solutions has selected Brooktrout's speech platform for its next generation of digital dictation and transcription services.
Speech Technology Digest, Posted 01 Aug 2005

iVoice Executes National Distribution Agreement with Comdial

Comdial has become a direct distributor of the iVoice Speech Enabled Auto Attendant.
Speech Technology Digest, Posted 01 Aug 2005

VoiceXML Platform Certification Program Gains Momentum

NEW YORK - The VoiceXML Forum announced that 12 companies have certified VoiceXML platform implementations through the Forum's Platform Certification Program.
Speech Technology Digest, Posted 01 Aug 2005

CPT International and Vocalocity Partner to Deliver Hosted VoiceXML Solutions

ATLANTA - CPT International and Vocalocity plans to add Vocalocity's VoiceXML Voice Browser and GUI application development environment to CPT's Voice Harbor application hosting infrastructure.
Speech Technology Digest, Posted 01 Aug 2005

Brooktrout, Esnatech and Iwatsu Partner to Provide Speech-Enabled Unified Messaging Solution

NEW YORK - Brooktrout Technology, Esnatech, and Iwatsu released a speech-enabled unified messaging solution for small to medium businesses.
Speech Technology Digest, Posted 01 Aug 2005

Eastern Distributing Acquires SRT Distribution

Eastern Distributing acquired the speech recognition distribution company, SRT Distribution.
Speech Technology Digest, Posted 01 Aug 2005

Envox Worldwide Adds CPT International as a Partner to Deliver Hosted Voice Solutions

WESTBOROUGH, Mass. & ATLANTA, Ga. - Envox Worldwide has added CPT International as a partner.
Speech Technology Digest, Posted 01 Aug 2005

New Avaya IP Self Service Solutions Deliver Communications Through Speech Automation

BASKING RIDGE, N.J. - Avaya Inc. released the next generation of its Internet protocol (IP)-based speech self service solutions.
Speech Technology Digest, Posted 01 Aug 2005

VISA Desjardins Selects BCE Elix and Nü Echo Help to Manage Customers on the Move

MONTREAL, Québec - VISA Desjardins deployed a BCE Elix and Nu Echo solution to automate its change of address calls.
Speech Technology Digest, Posted 01 Aug 2005

Emblaze Mobile Phones to Use Silent Communication Software

Silent Communications' solution makes it possible to complete wireless calls when a party is unavailable using TTS.
Speech Technology Digest, Posted 01 Aug 2005

Eicon Networks and Vocalocity Enter Voice Browser Alliance

NEW YORK - Eicon Networks Corporation and Vocalocity have entered into a strategic OEM alliance.
Speech Technology Digest, Posted 01 Aug 2005

Audium and Voice Partners Enter Strategic Partnership

NEW YORK and PALO ALTO, Calif. - Audium and Voice Partners, LLC entered a strategic partnership to improve over-the-phone speech-enabled services by combining Voice Partners' experience in voice user interface design with Audium's VoiceXML application software.
Speech Technology Digest, Posted 01 Aug 2005

West Selects Vocalocity to Support Its VoiceXML Platform

West has selected Vocalocity software to support VoiceXML within its speech-enabled customer care solutions.
Speech Technology Digest, Posted 01 Aug 2005

IBM and Avaya Team to Integrate Audio with Collaboration Tools

SOMERS, N.Y. & BASKING RIDGE, N.J. - IBM and Avaya entered an agreement to integrate Avaya audio based communication within IBM's enterprise email, Web conferencing and instant messaging offerings.
Speech Technology Digest, Posted 01 Aug 2005

BOC Gases Partner Network and their Agent Support Center Selects VeCommerce for a Voice-enabled Self-service System

The system, named AVRIL, which stands for Automated Voice Response Information Line, was developed to automate account status, sales transactions and credit card payments.
Speech Technology Digest, Posted 01 Aug 2005

Pronexus and Aculab Introduce EasiVoIP

OTTAWA, Canada & MILTON KEYNES, U.K. - Pronexus Inc. and Aculab released EasiVoIP - a starter kit for enterprise application software in VoIP that enables developers to create and test software-based IP telephony applications.
Speech Technology Digest, Posted 01 Aug 2005

Newfound Communications and Voice Partners Enter Partnership

BOSTON, Mass. and PALO ALTO, Calif. - Newfound Communications and Voice Partners, LLC partnered to improve the audio experience over-the-phone using the Newfound MediaMixer 1.3 [VoiceXML edition].
Speech Technology Digest, Posted 01 Aug 2005

GM Voices Enhances Remote Direction System

GM Voices has enhanced its capabilities to include its customers in the recording process with its Remote Direction System.
Speech Technology Digest, Posted 01 Aug 2005

Loquendo Presents VoxNauta 7.0.

TURIN, Italy - Loquendo released Voice Platform solution, VoxNauta 7.0, a voice platform that allows the optimal exploitation of Loquendo TTS, Loquendo ASR, and Loquendo Speaker Verification technologies.
Speech Technology Digest, Posted 01 Aug 2005

VeCommerce Continues Its Expansion in New Zealand

VeCommerce Limited continues its global expansion with the opening of its newest office in Wellington and Jack Riley joins VeCommerce as business development manager.
Speech Technology Digest, Posted 01 Aug 2005

Message Technologies Announces Strategic Partnership with ifbyphone

As a result of this agreement, MTI will provide speech IVR hosting services to ifbyphone, a new media company focused on the distribution of recorded and text-based information and family friendly entertainment via voice.
Speech Technology Digest, Posted 01 Aug 2005

Frost & Sullivan Names BeVocal Product Differentiation Innovation Award Recipient

MOUNTAIN VIEW, Calif. - BeVocal has received Frost & Sullivan's Product Differentiation Innovation Award.
Speech Technology Digest, Posted 01 Aug 2005

Loquendo TTS and ASR Technologies Now Support MRCP v2

Loquendo's speech technologies support Media Resource Control Protocol (MRCP) v2 Loquendo through its software-only server solution Loquendo Speech Suite 7.0.
Speech Technology Digest, Posted 01 Aug 2005

Wizzard Software Provides the Voice "Response" for VoiceGate Emergency Alert System with AT&T Natural Voices for Server

VoiceGate has licensed AT&T's Natural Voices TTS SDK for Server to incorporate into their emergency message alert system, aptly named "The Emergency Response."
Speech Technology Digest, Posted 01 Aug 2005