Speech Technology Magazine

 

Speech Technology Digest

Newfound Communications Releases the Newfound MediaMixer 1.3 [VoiceXML Edition]

NEW YORK - Newfound Communications released the Newfound MediaMixer 1.3 [VoiceXML Edition].
Speech Technology Digest, Posted 01 Aug 2005

Sonum Technologies Releases Machine Translation and Call Analytics

Sonum Technologies unveiled its beta release of two new product lines.
Speech Technology Digest, Posted 01 Aug 2005

The Speech-Enabled Maps of Teleatlas- PhonoMultiNet Are Now Compliant With Loquendo Speech Technologies

TURIN, Italy - The speech-enabled maps of TeleAtlas are now compliant with Loquendo's speech technologies.
Speech Technology Digest, Posted 01 Aug 2005

Aspect Communications and TuVox Enable Contact Center Deployment of Speech-Enabled Voice Self-Service

NEW YORK - Aspect Communications Corporation and TuVox team to enable deployment of speech-enabled voice self-service.
Speech Technology Digest, Posted 01 Aug 2005

Apptec Voice Solutions Releases Digital Dictation System

NEW YORK - Apptec Voice Solutions released a new Brooktrout based speech platform for its next generation of digital dictation and transcription products.
Speech Technology Digest, Posted 01 Aug 2005

TuVox Certifies Its Speech Applications on IBM's WebSphere Voice Server

CUPERTINO, Calif. - TuVox certified its speech application on the IBM WebSphere Voice Server and IBM WebSphere Application Server for TuVox conversational speech applications.
Speech Technology Digest, Posted 01 Aug 2005

West Awarded VoiceXML 2.0 Certification

West's VoiceXML Platform has been awarded 2.0 certification by the VoiceXML Forum.
Speech Technology Digest, Posted 01 Aug 2005

Queen's Student Receives Microsoft Excellence Award

Queen's University Computer Science graduate IĆ³seph O Loingsigh, from Four Winds in Belfast, is the first ever winner of a major national award.
Speech Technology Digest, Posted 01 Aug 2005

The PELORUS Group Recognizes Witness Systems for Recording Solutions

ATLANTA - According to the June 2005 "World Contact Center Recording Systems Market" report published by The PELORUS Group, Witness Systems holds a 35 percent share in the recording software and services global market. Additionally, the report shows Witness Systems having a 46 percent share in the selective recording global market.
Speech Technology Digest, Posted 01 Aug 2005

Phonologies Releases Voice Blaster

MUMBAI, India - Phonologies released Voice Blaster Solution, which has the option to capture customer feedback via speech recognition.
Speech Technology Digest, Posted 01 Aug 2005

Newfound Communications Releases the Newfound Outbound Call Queue Engine 1.0

NEW YORK - Newfound Communications released the Newfound Outbound Call Queue Engine 1.0 (OCQE).
Speech Technology Digest, Posted 01 Aug 2005

Audium and ClickFox Partner to Offer IVR Solution with Feedback/Design Loop

NEW YORK and ATLANTA - Audium and ClickFox released an integrated solution to provide Audium customers with an IVR design environment with continuous improvement capability.
Speech Technology Digest, Posted 01 Aug 2005

NewVoiceMedia and telisma Sign UK Speech Recognition Deal

LAVERSTOKE, U.K. - NewVoiceMedia signed an agreement with telisma to deploy 1,700 ports of telisma's speech recognition technology in the UK.
Speech Technology Digest, Posted 01 Aug 2005

Speech Tools to Be Added to Exchange

From ComputerWeekly.com - Tash Shifrin reports that "Speech technologies will be integrated into future versions of Microsoft Exchange Server."
Speech Technology Digest, Posted 01 Aug 2005

Nationwide Automates Phone Banking with Speech

From Banking Technology - The UK's Nationwide Building Society has gone live with new phone banking technology which gives customers access to self-service telephone banking using speech recognition as well as traditional touchtone controls.
Speech Technology Digest, Posted 01 Aug 2005

Wizzard Software Releases New Addition to AT&T Offerings

NEW YORK - Wizzard Software Corp. released the newest addition to their AT&T offerings, AT&T Natural Voices for Apple Mac OS v.10.3 Panther and v.10.4 Tiger.
Speech Technology Digest, Posted 01 Aug 2005

Eicon's Diva Server to Enable SIP-based VoIP Telephony

NEW YORK - Eicon Networks Corporation will provide SIP-based gateway software to enable VoIP calls to traverse between Microsoft Office Communicator 2005 and legacy PBX systems by using Diva Server telephony adapters and Microsoft Office collaboration (RTC) applications.
Speech Technology Digest, Posted 01 Aug 2005

Message Technologies Partners with Pronexus

Pronexus and Message Technologies have reached a reseller and hosting agreement.
Speech Technology Digest, Posted 01 Aug 2005

Outrigger Hotels & Resorts Selects Echopass and Genesys

SAN FRANCISCO - Outrigger Hotels & Resorts will use Echopass solutions, which feature Genesys technology, to give its customers multi-channel customer service options.
Speech Technology Digest, Posted 01 Aug 2005

Diebold Gives a Voice to Its ATMs

From Bobsguide.com - LONDON - Leveraging ScanSoft's RealSpeak text-to-speech (TTS) technology, Diebold provides accessibility at the ATM. The technology guides visually impaired users through transactions with voice.
Speech Technology Digest, Posted 01 Aug 2005

JumpStart Reading with Karaoke from Knowledge Adventure Hits Retail Outlets

SALT LAKE CITY, Utah - Fonix VoiceIn Speech Interface enhances educational software product teaching kids to read using speech recognition.
Speech Technology Digest, Posted 01 Aug 2005

SalesForce Expands Customer Service Platform with Genesys to Support Additional 1000 Agents

SAN FRANCISCO - SalesForce expanded its contract with Genesys Telecommunications Laboratories to provide contact center software and services to support an additional 1000 agents across its e*smart call centers in Australia.
Speech Technology Digest, Posted 01 Aug 2005

3PV Adopts Gateway and IP Recording Software from Paraxip Technologies

NEW YORK - Third Party Verification, Inc. (3PV) has selected Paraxip Technologies as its supplier of media gateway and IP call recording software for their next-generation hosted service infrastructure.
Speech Technology Digest, Posted 01 Aug 2005

Vertical Communications Selects Vocalocity to Power IP-PBX

NEW YORK - Vertical Communications has selected Vocalocity OpenVXI to be the VoiceXML interpreter inside its integrated IP-PBX and voice application solution.
Speech Technology Digest, Posted 01 Aug 2005

Voxify Hires Call Center Sales Executive

ALAMEDA, Calif. - Voxify appointed Roger Nunn as vice president of sales. Nunn has 25 years of enterprise sales leadership experience.
Speech Technology Digest, Posted 01 Aug 2005

VoiceGenie Positioned in the Visionary Quadrant for 2005 Enterprise Voice Portals and IVRs Magic Quadrant

NEW YORK - VoiceGenie Technologies Inc. has been positioned by Gartner, Inc. in the visionaries quadrant in the "Magic Quadrant for IVR Systems and Enterprise Voice Portals, 2005"1 report.
Speech Technology Digest, Posted 01 Aug 2005

i-mate Offers Fonix VoiceDialT and VoiceCentralMobile Device Solutions

The Fonix Speech Group entered an agreement with i-mate.
Speech Technology Digest, Posted 01 Aug 2005

Loquendo and New Bridges Partner to Deliver Speech-Enabled Solutions

TURIN, Italy and DORDRECHT, The Netherlands - Loquendo has entered into a partnership with New Bridges, Voice Processing Engineers.
Speech Technology Digest, Posted 01 Jul 2005

Avaya Selects IBM WebSphere Voice Server and WebSphere Application Server to Support Voice Portal; and IBM's Partners Donate Reusable Dialog Components to the Apache Software Foundation

NEW YORK - Avaya has selected IBM WebSphere Voice Server and IBM WebSphere Application Server as the initial speech and middleware platforms for Avaya Voice Portal. Also, three IBM partners, Audium, Fluency, and Openstream have donated RDCs to the Apache Software Foundation.
Speech Technology Digest, Posted 01 Jul 2005