Speech Technology Magazine

Speech Technology Digest

VocaLabs' One Hour Assessment

EDEN PRAIRIE, Minn. - VocaLabs' One Hour Assessment provides insight into how live callers experience your call center or self-service system.
Speech Technology Digest, Posted 01 Aug 2004

IBM Makes New Embedded Speech Tools Available on alphaWorks

SOMERS, N.Y. - IBM announced the technology preview of an Embedded Voice Toolkit for smartphones, handhelds and automobiles.
Speech Technology Digest, Posted 01 Aug 2004

Virtual-Agent Services and Voxify Partner to Offer Clients Mix of Live and Automated Agents

Virtual-Agent Services (VAS) and Voxify partner to offer their clients a mix of live and Automated Agents in a single pool of talent.
Speech Technology Digest, Posted 01 Aug 2004

GFT Group Selects Sony Microphone and Transmitter/Receiver for Petrana Product

GFT Group has selected a combination of the Sony wireless WCS-999 transmitter/receiver and the unidirectional Sony ECM-DM5P microphone as a Lavalier microphone for use with its Petrana speech recognition product, designed to eliminate the need to wear a headset.
Speech Technology Digest, Posted 01 Aug 2004

Tell-Eureka Launches Two New Products for Phone-Based Self-Service for Cable and Broadband Providers

NEW YORK - LevelOne Video Agent and LevelOne Broadband Agent interact with callers to troubleshoot technical support problems.
Speech Technology Digest, Posted 01 Aug 2004

Loquendo Launches Phonetic Learning Technology

Loquendo launches new ASR technology: the Loquendo Phonetic Operator.
Speech Technology Digest, Posted 01 Aug 2004

The Washington Times Deploys VoicePort and ScanSoft

The Washington Times selected the CircPort solution for enhanced service in its customer care center
Speech Technology Digest, Posted 01 Aug 2004

SIVOX Announces RealCall 4.0 Contact Center Training Suite

LOMBARD, Ill. - Sivox releases RealCall 4.0 Enterprise with remote training access, enterprise application suite support and more flexible corporate pricing options.
Speech Technology Digest, Posted 01 Aug 2004

CINEWORLD Implements Telephonetics' MovieLINER

CINEWORLD places $11 million order with Telephonetics for a film information and booking line system driven by voice.
Speech Technology Digest, Posted 01 Aug 2004

ScanSoft Selects Vocalocity to Advance Adoption of Open Source VoiceXML Interpreter

ATLANTA, Ga. - Vocalocity aquires OpenVXI™ from ScanSoft.
Speech Technology Digest, Posted 01 Aug 2004

CustomerSat Enterprise 7 Extends Multi-Channel Support

MOUNTAIN VIEW, Calif. - CustomerSat, Inc. announced the availability of the CustomerSat Enterprise 7 survey and analytics system.
Speech Technology Digest, Posted 01 Aug 2004

Clarity Technologies Awarded Fourth Patent for Multiple Microphone Architectures

AUBURN HILLS, Mich. - Auto and Wireless Handset Manufacturers Turn to Multiple Microphone Solutions for Improved Voice Communications.
Speech Technology Digest, Posted 01 Aug 2004

Clique Communications Signs Licensing Agreement for GIPS VoiceEngine

SAN FRANCISCO - Clique Communications LLC announced that it has selected Global IP Sound (GIPS) VoiceEngine(TM) to provide the voice quality offered by its products.
Speech Technology Digest, Posted 01 Aug 2004

Acoustic Technologies Extends Availability of SoundClear Full-Duplex Speakerphone Software to StarCore Processor Cores

MESA, Ariz. - Acoustic Technologies Joins StarCore Alliance Program
Speech Technology Digest, Posted 01 Aug 2004

Brooktrout Integrates TR1000 Product Line with Envox 6 to Provide Customers with VoiceXML Capabilities

NEEDHAM, Mass. - Brooktrout Technology, Inc. announced that it has integrated its family of TR1000™ speech processing boards with the Envox 6 Communications Development Platform. Phonetic Systems leverages this integration to develop a speech enabled auto attendant.
Speech Technology Digest, Posted 01 Aug 2004

Pelephone Launches Phonetic Systems' Speech Driven Personal Phonebook Service to Cellular Customers

BILLERICA, Mass. and TEL AVIV, Israel - Pelephone Communications Ltd has launched a new speech driven personal phonebook service that delivers speech-driven dialing and improves driver safety.
Speech Technology Digest, Posted 01 Aug 2004

Knowles Acoustics Expands SMD Product Line - Releases "Zero-Height" SMD Microphone

ITASCA, Ill. - Knowles Acoustics releases the "Zero-Height" SiSonic° silicon microphone, based on semiconductor technology, for general commercial purchase.
Speech Technology Digest, Posted 01 Aug 2004

Sensory's RSC-4x Voice IC's Now Support Asian and European Languages

Sensory increases the language abilities of speech recognition chips with support from its RSC-4X line.
Speech Technology Digest, Posted 01 Aug 2004

American Savings Bank Deployed Speech-enabled Banking Application from Intervoice

DALLAS, Tex. - American Savings Bank deployed speech-enabled banking application from Intervoice to provide customers with additional self-service options.
Speech Technology Digest, Posted 01 Aug 2004

TuVox Sees Market Embracing Enterprise Speech Software

LOS ALTOS, Calif. - TuVox announced its fifth consecutive quarter of record sales and customer growth.
Speech Technology Digest, Posted 01 Aug 2004

BCE Elix Wins Two Awards for Most Innovative Web-Based Voice Technology Solution

MONTREAL, Que. - BCE Elix received two awards for its 'Talk to Santa' project at the RMA's Flèche d'or Gala.
Speech Technology Digest, Posted 01 Aug 2004

Edify introduces Edify Voice Interaction Platform (EVIP) 9.0.

EVIP 9.0 Allows New Speech Applications to Benefit from VoIP Infrastructures and an Open and Extensible Architecture
Speech Technology Digest, Posted 01 Aug 2004

VoiceSignal's Latest Speech Recognition Software Ships on the Sendo X Multimedia Smartphone

WOBURN, Mass. - VoiceSignal has begun shipping the latest speaker-independent speech recognition solution on the Sendo X multimedia smartphone.
Speech Technology Digest, Posted 01 Aug 2004

Convergys Expands E-Learning Services with Customer Training For-Profit Solution

Convergys introduced its Customer Training For-Profit Solution, which is a suite of learning services designed for organizations that provide training services to clients on the intricacies and "how to's" of the organization's products and services. Speech technology services are available with the suite, but are not included.
Speech Technology Digest, Posted 01 Aug 2004

B.J. Rone Joins the Alliance Team as EVP and CFO

B.J. Rone appointed executive vice president and chief financial officer at Alliance.
Speech Technology Digest, Posted 01 Aug 2004

Misys Healthcare Systems Selects ScanSoft Dragon NaturallySpeaking 7 Medical

Misys Healthcare Systems selected ScanSoft Dragon NaturallySpeaking 7 Medical for its CoPathPlus and joined the ScanSoft Healthcare Partner Program.
Speech Technology Digest, Posted 01 Aug 2004

Motorola Signs New Licensing Agreement to Integrate Acoustic Technologies' SoundClearO Software

MESA, Ariz. - Motorola to incorporate SoundClear software in select 3G mobile handsets.
Speech Technology Digest, Posted 01 Aug 2004

IMS Releases T IMS CharacterGenerator StudioTM MX Product for Macromedia Director MX and MX 2004

Interactive Multimedia Solutions announced the availability of version 2.1 the IMS CharacterGenerator StudioTM MX animation tool-Xtra product.
Speech Technology Digest, Posted 01 Aug 2004

Samsung Selects VoiceSignal's Voice Recognition for Its MM-A700 Wireless Phone

Samsung selects VoiceSignal's one-step voice commands to allow users to operate cell phones with a single utterance.
Speech Technology Digest, Posted 01 Aug 2004