Speech Technology Magazine

Speech Technology Digest

Emerging Technologies and PACC Electronic Engineering Form SPEAKATEL

CAIRO and ABU DHABI - The new company will focus on the delivery of Arabic and multilingual speech recognition solutions.
Speech Technology Digest, Posted 01 May 2004

Aculab Announces Support for Nuance 8.5 and Nuance Voice Platform

MILTON KEYES, UK - Aculab's Audio Provider now supports Nuance™ 8.5, as well as Nuance Voice Platform™.
Speech Technology Digest, Posted 01 May 2004

Intervoice Teams with Apptera to Offer Applications to Financial Services

SAN BRUNO, Calif. - Alliance will drive broader adoption of voice-self-service across enterprise.
Speech Technology Digest, Posted 01 May 2004

PhoneAnything Secures First "Web-over-Phone" Contract

LONDON - United Kingdom citizens can now access the full range of information available on DCMS's Web sites by dialing a special local-rate phone number.
Speech Technology Digest, Posted 01 May 2004

ScanSoft Speech System Deployments Receive Industry Innovation Awards

PEABODY, Mass.— : Verizon and The Burlington Northern and Santa Fe Railway Deployments chosen by Speech Technology Magazine for increasing customer satisfaction and improving operations ScanSoft Speech System Deployments Receive Industry Innovation Awards
Speech Technology Digest, Posted 01 May 2004

Brooktrout Adds Burger to Team

NEEDHAM, Mass. - Eric Burger has joined the Brooktrout team as vice president, chief technology officer of Next-Gen Communications.
Speech Technology Digest, Posted 01 May 2004

Teleperformance USA Awards Contract to Genesys

SAN FRANCISCO - Company will deliver Genesys Voice Platform and Genesys Framework as hosted service.
Speech Technology Digest, Posted 01 May 2004

Empirix Solution Monitors Contact Center Technology

WALTHAM, Mass. - AT&T Wireless is among the first to use OneSight for contact centers to monitor its "other workforce" - its automated systems.
Speech Technology Digest, Posted 01 May 2004

Telisma Introduces teliSpeech

PARIS - Driven by a user-centric approach, teliSpeech has been conceived to anticipate market requests for free expression, real-time interactivity and customization.
Speech Technology Digest, Posted 01 May 2004

ScanSoft Introduces Steffi, Female German TTS Voice

LONDON - Steffi is the first in a series of new TTS voices to be introduced.
Speech Technology Digest, Posted 01 May 2004

Newfound Communications Launches Nuance Voice Platform Start Kit featuring the Paraxip Media Gateway

Opens new channel to offer VoiceXML speech systems to developers and SME market
Speech Technology Digest, Posted 01 May 2004

Eicon Networks Joins Nuance Partner Program

LONDON - Diva™ Server V-Series line of products integrated with Nuance technology
Speech Technology Digest, Posted 01 May 2004

Commetrex Names Kinra to Head Western Region Sales

SAN JOSE, Calif. - Kinra will direct the company's marketing operations for the region from its newly opened office in San Jose, Calif.
Speech Technology Digest, Posted 01 May 2004

Audium Names Scott Ganson Vice President of Sales

NEW YORK - Ganson has more than 20 years of senior sales, business and channel development experience and will assume responsibility for worldwide sales at Audium.
Speech Technology Digest, Posted 01 May 2004

Tell-Eureka Names Hubbell and Krogh to Lead VUI Team

NEW YORK - LevelOne Virtual CSR technical support application achieves 90 percent caller satisfaction rate.
Speech Technology Digest, Posted 01 May 2004

Lyrix Announces Numberless PeopleFind Conferencing

PeopleFind Conferencing builds on PeopleFind's command of phonetic directories to offer speech control of spontaneous conferences as well as Web controls for traditional meet-me conferences.
Speech Technology Digest, Posted 01 May 2004

Kodak Selects Edify for ASR Application

SANTA CLARA, Calif. - Kodak utilizes Edify for business processes and customer service.
Speech Technology Digest, Posted 01 May 2004

Preferred Voice Appoints New Chairman and CEO and Raises $1 Million

DALLAS - Preferred Voice Inc. announced that it has appointed former Microsoft executive Latif Nathani, as chairman and CEO, and has raised $1 million in a private placement of equity securities.
Speech Technology Digest, Posted 01 May 2004

TranscriptionGear.com Certifies the Acoustic Magic's Voice Tracker Array Microphone

TranscriptionGear.com has tested and "certified" the Voice Tracker array microphone from Acoustic Magic.
Speech Technology Digest, Posted 01 May 2004

ScanSoft Files Patent Infringement Lawsuit against ART Technologies

PEABODY, Mass. - ScanSoft Inc. has filed a patent infringement lawsuit against Advanced Recognition Technologies Inc.
Speech Technology Digest, Posted 01 May 2004

Open Source Call Control XML Platform Integration Kit Unveiled by Phonologies

MUMBAI, India - Phonologies announces the availability of its Call Control eXtensible Markup Language Browser Platform Integration Kit, Oktopous™.
Speech Technology Digest, Posted 01 Apr 2004

New Empirix Service Benchmarks Contact Center Performance from Customers' Perspective

WALTHAM, Mass. - Empirix Baseline summarizes quality of service provided by automated systems, including response times, speech recognition rates and transaction failure rates.
Speech Technology Digest, Posted 01 Apr 2004

BBN Technologies' Avoke Named Best New Speech Technology

AVIOS recognizes BBN for successful large-scale commercial deployment of semantic speech.
Speech Technology Digest, Posted 01 Apr 2004

City Cabs Beat Telephone Queue Blues

EDINBURGH, Scotland - Edinburgh taxis deploy home-grown TTS.
Speech Technology Digest, Posted 01 Apr 2004

MacSpeech Clarifies iListen and Apple's Spoken Interface

SALEM, N.H. - In response to customer e-mails MacSpeech Inc. releases a statement clarifying how Apple's recent announcement of a forthcoming "spoken interface" will relate to its flagship product, iListen.
Speech Technology Digest, Posted 01 Apr 2004

Empirix Announces Latest Siebel Systems Validations

CANNES, France - Empirix integrates Service Assurance for Siebel Call Center with Siebel 7.
Speech Technology Digest, Posted 01 Apr 2004

CR Technologies' Wildfire Virtual Assistant Soon Available to USA Datanet Customers

CR Technologies signed a long term agreement with USA Datanet.
Speech Technology Digest, Posted 01 Apr 2004

724 Solutions' X-treme Alerts Platform Enables Enhanced ALTELL Customer Messaging Experience

From TMCnet.com, Copyright 2004SANTA BARBARA, Calif. - Application for seventh largest United States wireless company instantly generates actionable, time-sensitive alerts on subscribers' wireless phones.
Speech Technology Digest, Posted 01 Apr 2004

Genesys Listed in the Leader Quadrant in Analyst Firm's 2004 IVR Report

SAN FRANCISCO - Genesys announced that Gartner has named them as a leader in the 2004 IVR and Enterprise Voice Portal report titled, "IVR and Enterprise Voice Portal Magic Quadrant 2004."
Speech Technology Digest, Posted 01 Apr 2004