Speech Technology Magazine

 

Speech Technology Digest

Genesys and Viecore, Enhance Partner Services

Genesys Telecommunications Laboratories and Viecore have broadened their existing partnership.
Speech Technology Digest, Posted 01 Apr 2005

Voxeo Achieves VoiceXML 2.0 Platform Certification

ORLANDO, Florida - Voxeo Corporation's VoiceCenter v6.0 IVR platform has been awarded VoiceXML Forum Platform Certification.
Speech Technology Digest, Posted 01 Apr 2005

Verizon Wireless Customer Satisfaction Edges out T-Mobile in the Latest VocaLabs SectorPulse Report

EDEN PRAIRIE, Minn. - In Vocal Laboratories' most recent quarterly SectorPulse report which measures the quality of customer care, Verizon Wireless received top scores in Caller Satisfaction.
Speech Technology Digest, Posted 01 Apr 2005

SpeechWorkers S.A.E. and Communications Solutions Company (CSC) Launch Value-added Services for Saudi ISP's

CAIRO, Egypt and RIYADH, Saudi Arabia - SpeechWorkers will release new value-added speech technologies services for Saudi Internet service providers during Gitex 2005 Saudi Arabia, April 24-28 in Riyadh.
Speech Technology Digest, Posted 01 Apr 2005

MacSpeech Releases Update to German Version of iListen

MacSpeech released an update to the German version of their iListen program
Speech Technology Digest, Posted 01 Apr 2005

Prairie Systems' Releases 2005 Version of Interactive Collections Solution

OMAHA, Neb. - Prairie Systems, Inc. unveiled the 2005 release of their Interactive Collections solution.
Speech Technology Digest, Posted 01 Apr 2005

Healthcare Organizations Turn to Avaya Mobility Solutions to Improve Patient Care and Operations

BASKING RIDGE, N.J. - Sierra View District Hospital of Porterville, Calif., Children's Hospital of Central California, and Condell Medical Center of Libertyville, Ill. are three hospitals using Avaya enterprise mobility solutions.
Speech Technology Digest, Posted 01 Apr 2005

Cisco and IBM to Deliver New Speech-Enabled Self-Service Solutions

SOMERS, N.Y. - IBM and Cisco jointly plan to deliver speech-enabled self-service solutions that combine IBM's WebSphere Voice Server product and Cisco's Customer Voice Portal to contact centers.
Speech Technology Digest, Posted 01 Apr 2005

Cyberitas Enterprises Selects Wizzard Software's AT&T Natural Voices Server Edition

PITTSBURGH - Cyberitas Enterprises, LLC selected AT&T Natural Voices Server Edition to add text-to-speech capabilities to their client's consumer Web site, a national real estate company.
Speech Technology Digest, Posted 01 Apr 2005

VoiceXMLSALTGrammars.com Launches Speech Search Engine

SEATTLE - VoiceXMLSALTGrammars.com is a speech search engine about VoiceXML, SALT and Grammar related technologies.
Speech Technology Digest, Posted 01 Apr 2005

Envox Worldwide Launches Envox 6.1 Communications Development Platform

WESTBOROUGH, Mass. - Envox Worldwide released Envox 6.1, the latest version of its communications development platform.
Speech Technology Digest, Posted 01 Apr 2005

Angel.com Releases Site Builder 2005 Update

MCLEAN, Va. - Angel.com updated Site Builder 2005, the company's Web-based toolkit that allows users to create speech-enabled phone applications.
Speech Technology Digest, Posted 01 Apr 2005

iVoice Receives Notice of Allowance of Patent Award for 'TAPI Interface Based, Speech Enabled Automatic Telephone Dialer Using Names'

MATAWAN, N.J. - iVoice, Inc. has received notice of allowance for its fourth speech-recognition patent, "TAPI Interface Based, Speech Enabled Automatic Telephone Dialer Using Names."
Speech Technology Digest, Posted 01 Apr 2005

Prairie Systems Releases Upgraded Critical Communications Offering

Prairie Systems released the 2005 upgrade of its Critical Communications product.
Speech Technology Digest, Posted 01 Apr 2005

Datria Introduces Scouting & Inspection and Storm Recovery

Datria released Datria Scouting & Inspection, a packaged voice self-service application for mobile field employees, and Datria Storm Recovery, a voice self-service application for mobile field employees.
Speech Technology Digest, Posted 01 Apr 2005

PIKA Technologies' Media Processing Building Blocks Selected by Empirix for Hammer Test Platforms

OTTAWA, Canada - Empirix Inc. has chosen PIKA Technologies' media processing building blocks to enable voice services in its Hammer FX-TDM test systems.
Speech Technology Digest, Posted 01 Apr 2005

AUSTAR Steers Customers Toward Entertainment with Speech

MENLO PARK, Calif. - Australia's AUSTAR selected Nuance along with Australian voice services partner, VerifyMe, who have teamed to voice-enable the satellite TV service provider's customer service center and enhance the experience of customers calling the company's Box Office near-video-on-demand service.
Speech Technology Digest, Posted 01 Apr 2005

Voice Web Solution's Voice Web Studio Surpasses 30,000 Downloads

SEATTLE - Voice Web Studio has been downloaded over 30,000 times.
Speech Technology Digest, Posted 01 Apr 2005

Voxpilot and UbiCall Partner to Deliver VoiceXML-based Speech Recognition Solutions

CHATILLION, France, and MONS, Belgium - Voxpilot and UbiCall have joined forces to offer a solution to automate companies or government agencies' office-receptions and call centers.
Speech Technology Digest, Posted 01 Apr 2005

CXM Partners with LumenVox

HOUSTON, Texas and SAN DIEGO, Calif. - Co-nexus, Inc., who develops CXM, integrated LumenVox's Speech Recognition Engine (SRE) into their production line.
Speech Technology Digest, Posted 01 Apr 2005

VoiceObjects to Integrate ScanSoft OpenSpeech Dialog Modules and Extend Partnership Agreement

PEABODY, Mass. & GHENT, Belgium - VoiceObjects will integrate ScanSoft's OpenSpeech® DialogModules (OSDMs) into the latest release of VoiceObjects X5. The companies also agreed to expand joint sales and marketing activities.
Speech Technology Digest, Posted 01 Apr 2005

Aspect Communications Wins Product Development Leadership Award for Aspect Uniphi Suite

LONDON - Aspect Communications Corporation has won the 2005 Frost & Sullivan Product Development Leadership Award for its contribution to the contact center market in Europe, the Middle East and Africa (EMEA).
Speech Technology Digest, Posted 01 Apr 2005

Cambium Learning To Acquire Kurzweil Educational Systems

BALTIMORE and NATICK, Mass. - Cambium Learning™, Inc. has signed an agreement to acquire Kurzweil Educational Systems®, Inc.
Speech Technology Digest, Posted 01 Apr 2005

Empirix Launches New OneSight Telephony Monitors for Concerto, Intervoice and Nuance Environments

BEDFORD, Mass. - Empirix® Inc. released a new telephony monitors for its OneSight® for contact centers, an application management solution.
Speech Technology Digest, Posted 01 Apr 2005

'Make It Easier to Vote Or Lose the Election,' Warns VoxGen

VoxGen has developed a demonstration of a tele-voting system to display the potential of the voting phone line.
Speech Technology Digest, Posted 01 Apr 2005

MacSpeech Releases Update to Italian Version of iListen

SALEM, N.H. - MacSpeech released an update to the Italian version of their iListen program.
Speech Technology Digest, Posted 01 Apr 2005

Harcourt Offers Automated Language Test

SAN ANTONIO - Ordinate Corp., a subsidiary of test publisher Harcourt Assessment, Inc., now offers technology-enabled spoken-language proficiency tests to customers in the education, government and corporate sectors.
Speech Technology Digest, Posted 01 Apr 2005

CallMiner Announces TrendMiner, Version 5.0

FORT MYERS, Fla. - CallMiner Inc. released TrendMiner 5.0, a speech analytics tool.
Speech Technology Digest, Posted 01 Apr 2005

Wizzard Software Hires New Chief Financial Officer

PITTSBURGH - Wizzard Software has hired William F. McLay as chief financial officer for the company.
Speech Technology Digest, Posted 01 Apr 2005