Speech Technology Magazine

 

Speech Technology Digest

Microsoft Developing Telematics Solution for Fiat Cars

From DMeurope.com - Microsoft's Automotive Business Unit is collaborating with technology firms Samsung, ScanSoft, Siemens, SiRF and Xilinx, and Italian car component maker Magneti Marelli to develop a telematics system that is to be integrated into every new Fiat car.
Speech Technology Digest, Posted 01 Mar 2005

Brooktrout and BRESSNER Team to Develop the European Voice and Speech Market

BRUSSELS, BELGIUM - Brooktrout Technology, Inc. teamed with BRESSNER Technology to provide developers of speech-enabled applications access to Brooktrout's range of voice and speech products and support in Germany, Switzerland, Austria, Czech Republic, Hungary and Poland (DACH region).
Speech Technology Digest, Posted 01 Mar 2005

GM Voices Launches Voice Brand Audit Program

GM Voices launched its Voice Brand Audit Program.
Speech Technology Digest, Posted 01 Mar 2005

CARQUEST, Hobie Cat, and Husqvarna Select Angel.com for Store Locator Application

MCLEAN, Va. - CARQUEST, Hobie Cat Co., and Husqvarna deployed Angel.com's Voice Site, which provides callers with automated store location and product information based on zip code and/or product preference.
Speech Technology Digest, Posted 01 Mar 2005

Speech Technology Associates Releases Express CTI

WESTFORD, Mass. - Speech Technology Associates, Inc. (STA) will include Concentric Solutions Computer Telephony Integration software with each STA deployment of Nuance Voice Platform™.
Speech Technology Digest, Posted 01 Mar 2005

Enterprise Integration Group Introduces LumenVox's LV Speech Tuner in Training Classes

SAN RAMON, Calif. and SAN DIEGO, Calif. - Enterprise Integration Group, Inc. (EIG) introduced LumenVox's LV Speech Tuner into EIG's Speech Application: Planning, Voice User Interface Design, and Tuning courses.
Speech Technology Digest, Posted 01 Mar 2005

Carrius and LignUp Deliver Solution for Hosted VoIP Services

MOUNTAIN VIEW, Calif. and RICHARDSON, Texas - Carrius Technologies, Inc. and LignUp Corporation partnered to provide a VoIP communications platform targeting business and residential customers.
Speech Technology Digest, Posted 01 Mar 2005

ScanSoft and Diebold to Provide Talking ATMs

From Computer Business Review Online - ScanSoft and automated teller machines manufacturer Diebold will work together to provide speech-enabled cash machines across the US.
Speech Technology Digest, Posted 01 Mar 2005

Carat Interactive Helps Introduce the New Face of ScanSoft

SAN FRANCISCO - Carat Interactive assisted ScanSoft with the redesign of their corporate Web site.
Speech Technology Digest, Posted 01 Mar 2005

Loquendo TTS Awarded Best Innovation in Multi-lingual Speech Synthesis

TURIN, Italy - Loquendo TTS (text-to-speech) engine was awarded the "Best Innovation in Multi-Lingual Speech Synthesis" prize at AVIOS-SpeechTEK West 2005, in San Francisco.
Speech Technology Digest, Posted 01 Mar 2005

ScanSoft Extends Worldwide Leadership in Speech Recognition Software According to Analyst Firm Preliminary Report

PEABODY, Mass. - Gartner, Inc. has named ScanSoft the worldwide speech software sales leader, based on port shipments in 2004
Speech Technology Digest, Posted 01 Mar 2005

Fonix DECtalk Adds New Platforms and Languages

SALT LAKE CITY - Fonix Speech released version 4.6.3 of its Fonix DECtalk™ text-to-speech (TTS) technology.
Speech Technology Digest, Posted 01 Mar 2005

Alcatel's Genesys Named Top Vendor in Worldwide Voice Portal Shipments

SAN FRANCISCO - Market research firm Gartner, Inc. has named Genesys Telecommunications Laboratories, Inc. the 2003 worldwide leader for voice portal port shipments in its report entitled "Market Share: Voice Response Systems, Worldwide, 2003."
Speech Technology Digest, Posted 01 Mar 2005

Pep Boys' Warehouses Talk with Vocollect

PITTSBURGH - The Pep Boys implemented the Vocollect Voice-Directed Distribution offering in two of its five national distribution centers and plans to roll it out shortly to the remaining three.
Speech Technology Digest, Posted 01 Mar 2005

Civil Air Patrol of Nebraska to Install Contact Center Software from Interactive Intelligence

INDIANAPOLIS and ASHLAND, Neb. - The Nebraska Wing of the Civil Air Patrol will install contact center software from Interactive Intelligence Inc. to provide customer service to CAP members and the general public.
Speech Technology Digest, Posted 01 Mar 2005

NetByTel Wins Outstanding Vendor of the Year Award from Time Customer Service

BOCA RATON, Fla. - NetByTel has won the 2005 Outstanding Vendor of the Year Award from Time Customer Service (TCS), the Tampa-based customer service, information systems, marketing services, and subscription fulfillment operation under the Time magazine company.
Speech Technology Digest, Posted 01 Mar 2005

Loquendo and Kirusa Partner to Deliver Multimodal Solutions

TURIN, Italy - Loquendo and Kirusa announced a strategic partnership leveraging Loquendo's multilingual speech technologies to deliver multimodal solutions to customers across the globe.
Speech Technology Digest, Posted 01 Mar 2005

Tell-Eureka Launches LevelOne VoIP Agent

NEW YORK - Tell-Eureka released its LevelOne VoIP Agent, a speech-based self-service product that enables access to features over the phone and automates customer care and technical support for VoIP phone service.
Speech Technology Digest, Posted 01 Mar 2005

Pelephone Deployed an Automated Speech Driven Account Inquiry Service Using NSC's Speech Recognition Product

RISHON LEZION, Israel - Pelephone, an Israeli mobile carrier, has deployed a service that enables its customers to inquire about their account balance details using a speech recognition engine developed by the Israeli company NSC (Natural Speech Communication Ltd.).
Speech Technology Digest, Posted 01 Mar 2005

NHS Staff Helps Telephonetics Develop ACCESS STI Phone Service

Telephonetics released a new module on the ACCESS Platform for providing patients with medical test results.
Speech Technology Digest, Posted 01 Mar 2005

PMT Customers Gain Unified Messaging Capabilities Through VoxSurf Technology

LONDON, UK and NEW ORLEANS - Project Mutual Telephone (PMT) has selected VoxSurf's unified messaging platform, VxOne.
Speech Technology Digest, Posted 01 Mar 2005

SER Partners with Aurix

DULLES, Va. - SER Solutions, Inc. partnered with Aurix Ltd.
Speech Technology Digest, Posted 01 Mar 2005

Phone Interactive Adopts Voxpilot's Open Media Platform

SAN FRANCISCO - Phone Interactive has added Voxpilot's VoiceXML platform to its IVR (Interactive Voice Response) offering.
Speech Technology Digest, Posted 01 Mar 2005

ZyXEL Unveils VoIP Gateway at VON

ZyXEL Communications showcased their VoIP product line at VON.
Speech Technology Digest, Posted 01 Mar 2005

Robotic Consumer Service Types: Models of Efficiency, Aggravation

From the Chicago Tribune - Bill Hendrick discusses the pros and cons of virtual assistants/operators and what they hold for the future.
Speech Technology Digest, Posted 01 Mar 2005

MCI and Tellme to Deliver Internet-Based Contact Center Solutions

ASHBURN, Va. - MCI, Inc. signed an agreement with Tellme Networks, Inc. to offer Internet-based contact center solutions to large enterprise customers in financial, insurance and healthcare industries and the government sector.
Speech Technology Digest, Posted 01 Mar 2005

Wizzard Software to Acquire Interim Health Care of Wyoming

PITTSBURGH - Wizzard Software has signed a Letter of Intent to acquire the assets of Interim Health Care of Wyoming, a home health care franchise agency, for its MedivoxRx Technologies subsidiary.
Speech Technology Digest, Posted 01 Mar 2005

Cepstral TTS Voices Released for Mac OS X

PITTSBURGH - Cepstral LLC released its Swift Text-to-Speech (TTS) software on Apple's Mac OS X operating system.
Speech Technology Digest, Posted 01 Mar 2005

Nuance Appoints New Managing Director and Expands Delivery Capabilities

LONDON & MENLO PARK, Calif. - Nuance appointed Harnish Patel as managing director for Europe, the Middle East and Africa. In addition, the company is expanding its sales, marketing and solutions delivery capabilities in the European marketplace.
Speech Technology Digest, Posted 01 Mar 2005