Speech Technology Magazine

Speech Technology Digest

Countrywide Chooses Solutions From NMS Communications and Nuance for Call Center Applications

FRAMINGHAM, Mass. - Countrywide(R) Financial announced that it has chosen the NMS Open Access(TM) platform from NMS Communications and Nuance's speech recognition technology for its call center applications.
Speech Technology Digest, Posted 01 Sep 2004

Envox Worldwide Announces CT ADE Upgrade Program

NEW YORK - Envox Worldwide and ScanSoft announced the introduction of an upgrade program for current users of the Intel® NetMerge™ Computer Telephony Application Development Environment (CT ADE).
Speech Technology Digest, Posted 01 Sep 2004

VoiceObjects to Open Its Voice Application Server Architecture to the Global Voice Industry

COLOGNE, Germany and BOSTON - XML Development Kit will enable organizations to run any voice or DTMF application on a voice application server.
Speech Technology Digest, Posted 01 Sep 2004

Pronexus Introduces VeoConnect& for Microsoft Speech Server 2004

Pronexus announced the release of VeoConnect, its speech-enabled auto attendant for Microsoft Speech Server 2004.
Speech Technology Digest, Posted 01 Sep 2004

Frost & Sullivan Names ScanSoft Leader in Asia Pacific Speech Recognition Market for Second Year

PEABODY, Mass., and SYDNEY, Australia - Frost & Sullivan, an industry research firm, has recognized ScanSoft, Inc. as the market leader in the Asia Pacific speech recognition technology software market.
Speech Technology Digest, Posted 01 Sep 2004

Pronexus Announces Support for Vail Systems SIP Telephony Interface Manager (TIM)

NEW YORK - VBSALT lets developers build software-only VoIP speech applications for Microsoft Speech Server 2004.
Speech Technology Digest, Posted 01 Sep 2004

Targex Chooses Loquendo Technology

Targex selected Loquendo's text-to-speech to speech-enable their vehicle-tracking product "Eagle Eye Embedded AVL Unit."
Speech Technology Digest, Posted 01 Sep 2004

Eicon Networks Announces Support for Envox 6 Communications Development Platform

MONTREAL - Eicon Networks Corporation announced that it has integrated the Diva Server product line with the Envox 6 Communications Development Platform from Envox Worldwide.
Speech Technology Digest, Posted 01 Sep 2004

Avaya and IBM Collaborate To Deliver New Speech-Enabled Self-Service Solutions

NEW YORK - Avaya and IBM announced they will jointly deliver speech-enabled self-service solutions that allow the deployment of customized speech applications throughout a business.
Speech Technology Digest, Posted 01 Sep 2004

SandCherry Resells Metaphor Solutions' Packaged Speech IVR Applications

WELLESLEY, Mass. and BOULDER, Colo. - Metaphor Solutions and SandCherry, Inc. announced a partnership allowing SandCherry to resell Metaphor's suite of packaged speech applications.
Speech Technology Digest, Posted 01 Sep 2004

Automation Alley Selects Clarity Technologies As 'Technology Company of the Year'

AUBURN HILLS, Mich. - Automation Alley announced that Clarity Technologies was selected as Automation Alley's "2004 Technology Company of the Year."
Speech Technology Digest, Posted 01 Sep 2004

Vocantas & Cogsdale Team to Provide Telephony & Customer Service Management for Utilities and Municipalities

Vocantas and Cogsdale have entered into an OEM agreement.
Speech Technology Digest, Posted 01 Sep 2004

VoiceObjects Teams with SAP to Enable Voice Applications

BOSTON - VoiceObjects to provide its Voice Application Management System (VAMS) VoiceObjects Factory for SAP NetWeaver(TM) to integrate voice solutions into a multi-channel communication strategy.
Speech Technology Digest, Posted 01 Sep 2004

VoiceXML Forum Launches Platform Certification Program

NEW YORK - The VoiceXML Forum announced the availability of the VoiceXML Platform Certification Program.
Speech Technology Digest, Posted 01 Sep 2004

CPT International Introduces Voice Harbor for Outsourced Voice Application Hosting

ATLANTA - CPT International announced the availability of its Voice Harbor outsourced hosting solution for voice application developers, technology providers and their customers.
Speech Technology Digest, Posted 01 Sep 2004

Kirusa Introduces Multimodal Messaging with the Kirusa Voice SMS Application

EDISON, N.J. - Kirusa Voice SMS (KV.SMSSM) application allows mobile users to reply to SMS text messages by voice, to send an SMS message by voice, and to receive SMS messages with voice content, on all mobile devices, and on all wireless networks, enhancing the reach of SMS messaging to a wider population of mobile users.
Speech Technology Digest, Posted 01 Sep 2004

Telix AG Selects ScanSoft and varetis to Power Directory Assistance Service

GHENT, Belgium & PEABODY, Mass. - Telix AG announced that ScanSoft, Inc. and varetis have worked together to deliver automated directory assistance to the German telecommunications company.
Speech Technology Digest, Posted 01 Sep 2004

Customer Satisfaction Across Industries to be Gauged with Survey Application from Intervoice

Intervoice announced the increased applicability of one of its packaged voice applications to gauge customer satisfaction across several vertical markets.
Speech Technology Digest, Posted 01 Sep 2004

Brooktrout Supports Microsoft Speech Server with Its Telephony Interface Manager

NEW YORK - Brooktrout Technology, Inc announced its Telephony Interface Manager (TIM) for Microsoft Speech Server. Brooktrout is collaborating with Intervoice to integrate the Intervoice Omvia® Voice Framework on Brooktrout™s TR1000 speech platform.
Speech Technology Digest, Posted 01 Sep 2004

Envox Worldwide Supports ScanSoft SpeechPAKs

Envox has expanded its strategic relationship with ScanSoft to include support for ScanSoft SpeechPAKs.
Speech Technology Digest, Posted 01 Sep 2004

ART Advanced Recognition Technologies Directors Name Yakov Shulman as Acting CEO

ATLANTA - The appointment follows the announcement that after 12 years of service to ART, CEO Eran Aharonson will leave the company to pursue other business interests.
Speech Technology Digest, Posted 01 Sep 2004

Telecom Egypt Awards Contract to LogicTree

COLLEGE PARK, Md. - Telecom Egypt announced a contract with LogicTree Corporation for their voice automation platform to be used in Telecom Egypt's national directory assistance (DA) and automated DA services in Cairo and Alexandria.
Speech Technology Digest, Posted 01 Aug 2004

VocaLabs' One Hour Assessment

EDEN PRAIRIE, Minn. - VocaLabs' One Hour Assessment provides insight into how live callers experience your call center or self-service system.
Speech Technology Digest, Posted 01 Aug 2004

IBM Makes New Embedded Speech Tools Available on alphaWorks

SOMERS, N.Y. - IBM announced the technology preview of an Embedded Voice Toolkit for smartphones, handhelds and automobiles.
Speech Technology Digest, Posted 01 Aug 2004

Virtual-Agent Services and Voxify Partner to Offer Clients Mix of Live and Automated Agents

Virtual-Agent Services (VAS) and Voxify partner to offer their clients a mix of live and Automated Agents in a single pool of talent.
Speech Technology Digest, Posted 01 Aug 2004

GFT Group Selects Sony Microphone and Transmitter/Receiver for Petrana Product

GFT Group has selected a combination of the Sony wireless WCS-999 transmitter/receiver and the unidirectional Sony ECM-DM5P microphone as a Lavalier microphone for use with its Petrana speech recognition product, designed to eliminate the need to wear a headset.
Speech Technology Digest, Posted 01 Aug 2004

Tell-Eureka Launches Two New Products for Phone-Based Self-Service for Cable and Broadband Providers

NEW YORK - LevelOne Video Agent and LevelOne Broadband Agent interact with callers to troubleshoot technical support problems.
Speech Technology Digest, Posted 01 Aug 2004

Loquendo Launches Phonetic Learning Technology

Loquendo launches new ASR technology: the Loquendo Phonetic Operator.
Speech Technology Digest, Posted 01 Aug 2004

The Washington Times Deploys VoicePort and ScanSoft

The Washington Times selected the CircPort solution for enhanced service in its customer care center
Speech Technology Digest, Posted 01 Aug 2004