Speech Technology Magazine

Speech Technology Digest

Syntellect Announces Availability of Standard Personas

PHOENIX - Research shows that, whether it is intended or not, callers attribute personality traits to the speech systems they use. Using the right persona may improve caller comfort levels, enhance customer satisfaction and reinforce a company's image and brand.
Speech Technology Digest, Posted 01 Mar 2004

Nuance Named Leader in Worldwide Market Share According to Preliminary Analyst Firm Report on Speech Recognition Software Market

MENLO PARK, Calif. - Nuance announced that Gartner has named the company the worldwide speech software market share leader, based on port shipments in 2003.
Speech Technology Digest, Posted 01 Mar 2004

Empirix Launches Call Quality Assurance Service for Voice Over IP

WALTHAM, Mass. - Voice WatchSM hosted monitoring service adds on module that ensures end-to-end call clarity.
Speech Technology Digest, Posted 01 Mar 2004

Convergys Receives Frost & Sullivan Award

PALO ALTO, Calif. and CINCINNATI - Convergys Receives Frost & Sullivan's 2003 Market Leadership Award in Contact Center Outsourcing Industry.
Speech Technology Digest, Posted 01 Mar 2004

Voice.Trust Announces its New Voice-Portal Strategy

MUNICH, Germany - Carrying the success from enterprise applications, such as automated password reset and two-factor authentication, to large end-user Voice-Portals, where the Voice.Trust server acts as a general secure authentication gateway, the Voice.Trust Server protects services or transactions from unauthorized access or manipulation.
Speech Technology Digest, Posted 01 Mar 2004

ART and Clarity Team Up

TROY, Mich. and ATLANTA - New cooperation agreement makes Clarity Technologies Inc.'s CVC® and ART's smARTspeak solutions available together.
Speech Technology Digest, Posted 01 Mar 2004

Cool C Announces the Addition of a New Text Component to their Cool C Interactive Speech Software

PLANTATION, Fla. - Cool C releases Cool C Read Writer™ as a component for their interactive speech software.
Speech Technology Digest, Posted 01 Mar 2004

Intervoice Announces Release of Omvia Voice Framework and Voice Express Packaged Applications to Support Microsoft Speech Server 2004

SAN FRANCISCO - Intervoice experience in telephony platforms and solutions aids Microsoft to prepare speech technology for mainstream adoption.
Speech Technology Digest, Posted 01 Mar 2004

Intervoice Enhances Capabilities of Speech-Enabled Retirement Services Application for Diversified Investment Advisors

DALLAS - Retirement services industry further increases customer service levels and decreases call volumes with Intervoice solution.
Speech Technology Digest, Posted 01 Mar 2004

MacSpeech Files Taxes for TurboTax 2003

SALEM, NH - iListen version 1.6.4 is recommended in order to use all the commands in this ScriptPak.
Speech Technology Digest, Posted 01 Mar 2004

Voxware Appoints Vice President of Delivery Services

PRINCETON, N.J. - Supply chain solutions expert Donald Noble joins executive team.
Speech Technology Digest, Posted 01 Mar 2004

VoiceXML Forum Endorses Release of VoiceXML 2.0 Recommendation; Readies Platform Certification Program

PISCATAWAY, N.J. - Vendors encouraged to submit products for certification now.
Speech Technology Digest, Posted 01 Mar 2004

Brooktrout Supports SALT Industry Standard for Delivering Speech-Enabled Telephony and Multi-Modal Applications

SAN FRANCISCO - Brooktrout Technology Inc. announced its relationship with Microsoft to expand the enterprise speech market.
Speech Technology Digest, Posted 01 Mar 2004

Nortel Networks Introduces New Wireless Solutions for Converged Business Communications

ORLANDO, FL - Nortel Networks* [NYSE/TSX: NT] announced a new set of wireless local area network (WLAN) solutions.
Speech Technology Digest, Posted 01 Mar 2004

VoiceObjects Appoints Vice President of Sales and Launches Operations in North America

COLOGNE, Germany - The German vendor of Voice Application Management System recruits high-tech veteran Troy Kamphuis.
Speech Technology Digest, Posted 01 Mar 2004

Convergys Announces New Knowledge Creation Center

CINCINNATI - Center mines voice of the customer feedback to improve efficiencies and effectiveness.
Speech Technology Digest, Posted 01 Mar 2004

Voice Signal Technologies Appoints Former Ericsson Executive Jan Pantzar as Vice President of Sales

WOBURN, Mass. - Industry veteran Pantzar expected to expand worldwide sales and drive growth.
Speech Technology Digest, Posted 01 Mar 2004

Nuance Voice Platform 3.0 Simplifies the Design, Deployment and Maintenance of Voice Automation Solutions

MENLO PARK, Calif. - Nuance announced the availability of Nuance Voice Platform(TM) 3.0.
Speech Technology Digest, Posted 01 Mar 2004

GeckoSystems Certifies Accoustic Magic's Voice Tracker Array Microphone for Voice Control of Mobile Robots

GeckoSystems.certified the Accoustic Magic Voice Tracker Array Microphone for on-board use with its CareBot Mobile Service Robots. The Voice Tracker enables voice control at ranges of 15 feet, with a field view of 180 degrees.
Speech Technology Digest, Posted 01 Mar 2004

Apptera Deploys Packaged Speech Application

SAN BRUNO, Calif. - Mobile voice-enabled locator provides precise branch, ATM locations for callers nationwide.
Speech Technology Digest, Posted 01 Mar 2004

Enterprise Adoption of Speech-Enabled Applications to Get a Boost from Intervoice and Brooktrout Strategic Alliance

SAN FRANCISCO - New Intervoice and Brooktrout alliance increases flexibility of Intervoice platform.
Speech Technology Digest, Posted 01 Mar 2004

Telephonetics Launches New Version of ContactPortal with an Intelligent Messaging System

HEMEL HEMPSTEAD - Telephonetics' latest version of ContactPortal allows an organization to route calls to the desired destination - by spoken voice.
Speech Technology Digest, Posted 01 Mar 2004

VoiceObjects and T-Com Cooperate to Provide a Managed Voice Portal Service

COLOGNE, Germany - Ready-to-use, tailored voice portals available as a managed service for telephone-based customer contact.
Speech Technology Digest, Posted 01 Mar 2004

Syntellect Selected by Suncoast Credit Union

PHOENIX - Syntellect was selected to provide Suncoast with a fully speech-enabled member services solution.
Speech Technology Digest, Posted 01 Mar 2004

PIKA Technologies API Integrated to BrightSpeech

OTTAWA, CANADA - Babel integrated PIKA Technologies' flexible API, PIKA MonteCarlo, to its BrightSpeech TTS speech engine.
Speech Technology Digest, Posted 01 Mar 2004

Metaphor Solutions Announces Immediate Availability of 20 Packaged Speech IVR Applications for Microsoft Speech Server 2004

WELLESLEY, Mass. - Metaphor Solutions announced the immediate availability of 20 packaged applications for Microsoft Speech Server 2004 designed to break the cost barrier for deploying automated customer service by phone using speech recognition.
Speech Technology Digest, Posted 01 Mar 2004

Brooktrout and Vocomo Deliver Integrated IVR Solution to Clinical Automation

SAN FRANCISCO - Phone Automation Helps Medical Researchers Screen Potential Subjects
Speech Technology Digest, Posted 01 Mar 2004

Voice Architects Supports Microsoft Speech Server 2004 Developers

PORTLAND, Ore. - Voice Architects supports Microsoft Speech Server 2004 developers with high impact, low cost VUI services, VUI design, mentoring, testing and tuning services for MSS speech applications.
Speech Technology Digest, Posted 01 Mar 2004

LumenVox and Vocalocity Announce Partnership

SAN DIEGO and ATLANTA - LumenVox and Vocalocity announced their strategic OEM and channel partnership.
Speech Technology Digest, Posted 01 Mar 2004