Industry News

Intervoice Announces IP Contact Center Version 4 SIP-based solution offers switch-independent self-service to live agent assistance Industry News, Posted 19 Mar 2008

Intellectual Property Trading Site Opens IPSupermarket.com brings buyers and sellers together to buy, sell, and license software IPs, software codecs, reference designs, or patents. Industry News, Posted 12 Mar 2008

Loquendo Releases New Brazilian Voice Fernanda is the newest member of TTS vendor's growing family. Industry News, Posted 12 Mar 2008

Holly Connects Partners with telisma to Expand ASR Partnership sees Holly Connects' next-generation IVR platform support telisma's speech software Industry News, Posted 12 Mar 2008

Loquendo TTS to Power Saltillo ChatPC-4 Saltillo, a provider of communication devices for the disabled, has chosen Loquendo Embedded TTS to power its ChatPC-4 product line. Industry News, Posted 05 Mar 2008

Intervoice Names New President and COO EVP Jim Milton is promoted to expanded role. Industry News, Posted 05 Mar 2008

SpeechCycle Names Sales VP A communication service provider and voice recognition veteran will lead the company's sales team. Industry News, Posted 04 Mar 2008

Hostcon in Conference with GIPS Hostcon Technologies turns to GIPS' ConferenceEngine and VoiceEngine to ensure a high-quality VoIP experience. Industry News, Posted 04 Mar 2008

BigHand Vital to Hospital Turnaround BigHand recently completed a digital dictation workflow project with the Mid Yorkshire Hospitals NHS Trust in London, leading to efficiencies and reduced costs critical to a $25.8 million turnaround strategy. Industry News, Posted 04 Mar 2008

GoDaddy Gets NICE with Growing Contact Center Operations Web services company chooses NICE Adaptive Interaction Analytics solution Industry News, Posted 19 Feb 2008

Digital Speech Meets Avaya's Standards Company's call recording solution is compliant with Avaya IP telephony and contact center solution. Industry News, Posted 19 Feb 2008

Telisma and PerSay Partner Partnership integrates offerings from the two companies to provide more comprehensive voice solutions for customers Industry News, Posted 19 Feb 2008

Loquendo's New American Voice Allison becomes the newest member of the Loquendo TTS family. Industry News, Posted 12 Feb 2008

Another Apple iPhone Visual Voicemail Co-Defendant Settles Lawsuit GotVoice signs patent license for Klausner Technologies' Visual Voicemail. Industry News, Posted 07 Feb 2008

Amazon to Acquire Audiobook Provider Online retailer Amazon.com will acquire Audible, the leading online provider of premium digital spoken word audio content, for an estimated $300 million. Industry News, Posted 07 Feb 2008

Presence Technology Names Product Director Presence Technology, a computer telephony integration software provider, has named Onno van Dommelen as its product director. Industry News, Posted 07 Feb 2008

Loquendo Names New CEO Davide Franco, a former executive with Telecom Italia, joins Loquendo as the new CEO. Industry News, Posted 07 Feb 2008

Idearc Media Dials Into NICE SmartCenter Solutions provide adaptive interaction analytics and performance management Industry News, Posted 30 Jan 2008

Scottrade Expands Its Use of NICE SmartCenter Performance Management and Adaptive Interaction Analytics will help drive customer satisfaction in Scottrade's 336 branch offices. Industry News, Posted 29 Jan 2008

ACLD Selects VoxLock to Enhance Data Security Non-profit will deploy VoxLock as the second factor of voice authentication for its consumer information system. Industry News, Posted 29 Jan 2008

New Hampshire Newspaper Selects VoicePort Union Leader installs CircPort onDemand to field inbound customer service calls. Industry News, Posted 18 Jan 2008

Voiceserve Acquires VoipSwitch Provider of cell phone services over the Internet buys VoIP platform vendor for $3 million. Industry News, Posted 18 Jan 2008

CallCopy Solution Rated Avaya-Compliant CallCopy's call recording module was determined this week to be compliant with telephony and contact center solutions from Avaya. Industry News, Posted 18 Jan 2008

Convergys Names Canadian VP Industry News, Posted 15 Jan 2008

CallCommand Changes Name to OneCommand CallCommand, provider of integrated communications solutions, announced Monday that it has renamed itself to OneCommand. The new name is meant to indicate the company's focus on unified communications and customer retention in its core automotive dealer market. Industry News, Posted 02 Jan 2008

MicroAutomation Releases Hosted Application for Healthcare Insurance Providers MicroAutomation recently began marketing a hosted, automated solution for use in healthcare insurance companies' wellness and disease management programs. MicroAutomation partnered with Message Technologies, Inc., (MTI) to provide hosting services for the solution. Industry News, Posted 02 Jan 2008

Nauta Acquires an Equity Stake in Agnitio Nauta's entry will allow Agnitio to consolidate its leadership position in the voice biometric market and accelerate its international expansion. Industry News, Posted 24 Dec 2007

New VoIP App for iPhone and iPod-Touch New Raketu iPhone Web application allows users to make free calls and send SMS text messages internationally. Industry News, Posted 11 Dec 2007

PIKA and Voxpilot Combine to Offer VoiceXML Capabilities Formula T1/E1 Gateway now supported by Voxpilot Open Media Platform. Industry News, Posted 11 Dec 2007

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