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Speech Technology Digest

Acapela Sees Partial Management Buyout

Acapela has undergone a change in its ownership structure.
Speech Technology Digest, Posted 13 Oct 2015

Sears to Implement Vocollect Voice in More Warehouses

Sears Holdings and Speech Interface Design will work to bring voice picking to several warehouses in 2016.
Speech Technology Digest, Posted 13 Oct 2015

Voxware Launches Food Bank Community Partnership

Voice technology provider to make a donation for every pick made using VMS product
Speech Technology Digest, Posted 13 Oct 2015

CallCabinet Partners with AudioCodes for Skype for Business Recording Solution

The partnership combines CallCabinet's cloud infrastructure and Office 365 solutions with AudioCodes' Microsoft-certified SmartTAP call recording technology.
Speech Technology Digest, Posted 09 Oct 2015

MiaRec Launches Call Recording and Contact Center Performance Management

MiaRec's solution for contact center performance management features advanced call recording , agent evaluation, and performance reporting.
Speech Technology Digest, Posted 06 Oct 2015

Pronexus Launches VBVoice 10 with VisualConnect

One call flow now creates both traditional IVR audio interactions and smartphone touchscreen interactions.
Speech Technology Digest, Posted 06 Oct 2015

TranscribeMe Launches Services for Media and Entertainment

Speech recognition and human transcribers can provide closed captioning and subtitles
Speech Technology Digest, Posted 06 Oct 2015

inContact Upgrades Cloud Customer Interaction Platform and Powers New RingCentral Contact Centre

The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 30 Sep 2015

CallFire Launches API for Voice and Text Applications

The updated API enables both one-to-one and one-to-many voice and text communications. (Featured on SmartCustomerService,com.)
Speech Technology Digest, Posted 30 Sep 2015

Voci Releases Latest Version of V-Spark Voice Analytics

Voci's V-Spark Voice Analytics 2.0 enables users to transcribe and analyze voice data with custom-made scorecards.
Speech Technology Digest, Posted 30 Sep 2015

NICE Releases Audio Examiner

Audio Examiner helps financial services companies convert audio recordings to digital for faster call retrieval.
Speech Technology Digest, Posted 30 Sep 2015

Amazon Echo Brings Voice-Control to Insteon Devices

Users of Insteon's smart home connected devices can control their systems with voice commands through the Amazon Echo.
Speech Technology Digest, Posted 29 Sep 2015

Nuance Introduces Dragon Medical Advisor

Dragon Medical Advisor is a computer-assisted physician documentation solution that provides real-time advice for improving clinical notes.
Speech Technology Digest, Posted 29 Sep 2015

Artificial Solutions Releases Teneo 4

Teneo 4 provides a single platform for the development of artificial intelligence and natural language apps.
Speech Technology Digest, Posted 29 Sep 2015

Schlage's Sense Smart Deadbolt Lock Has Voice Features

Users can control their Schlage Sense Smart door locks with voice through Siri on Apple mobile devices.
Speech Technology Digest, Posted 28 Sep 2015

Zappware Launches Voice Recognition for Smart TVs

Zappware voice control supports multiscreen content discovery.
Speech Technology Digest, Posted 28 Sep 2015

Serious Factory Uses Acapela TTS in Its Virtual Training Suite

The serious gaming provider will use Acapela Group's cloud-based speech synthesis technology in its training solution.
Speech Technology Digest, Posted 24 Sep 2015

LumenVox to Release ASR Version 14.0

The latest release of LumenVox's speech recognition includes support for Brazilian Portuguese, error reporting, and multiword processing.
Speech Technology Digest, Posted 23 Sep 2015

Tennessee Awards Hamilton Relay Telephone Captioning Contract

The state renewed its contract with Hamilton Relay to convert the audio from phone calls to text for the hard-of-hearing.
Speech Technology Digest, Posted 23 Sep 2015

Valossa Launches Voice-Controlled, AI-Powered Video Search Engine

Valossa automatically identifies video and tags metadata via deep content analysis
Speech Technology Digest, Posted 22 Sep 2015

CenturyLink Launches Business Communicator

Business Communicator enables mobile access to unified communications tools.
Speech Technology Digest, Posted 22 Sep 2015

Logicalis US Launches Hosted Collaboration Solution

The managed services provider offers unified communications-as-a-service.
Speech Technology Digest, Posted 22 Sep 2015

Community FoodBank of New Jersey Implements Voxware

The organization is using Voxware's Cloud VMS to reduce picking shift lengths by 30 percent.
Speech Technology Digest, Posted 17 Sep 2015

Broadvoice Launches Hosted Call Recording Solution

With Hosted Call Recording, companies can record and store call audio files in the cloud.
Speech Technology Digest, Posted 17 Sep 2015

Nuance Expands Relationship with Mercedes-Benz

Nuance Dragon Drive powers natural language interface for Mercedes' connected apps and services.
Speech Technology Digest, Posted 16 Sep 2015

VoiceBox Partners with UIEvolution for In-Car Technology

The collaboration seeks to advance voice-enabled content services and navigation in cars.
Speech Technology Digest, Posted 15 Sep 2015

North Side Releases VerbalAccess for Banks

VerbalAccess allows banking customers to access services with voice or text messaging.
Speech Technology Digest, Posted 14 Sep 2015

Baidu Launches the Duer Virtual Assistant

Baidu's Duer is the latest entry in an already crowded marketplace.
Speech Technology Digest, Posted 14 Sep 2015

Nexidia Receives an Emmy

The National Academy of Television Arts & Sciences will honor Nexidia for its technology and engineering.
Speech Technology Digest, Posted 10 Sep 2015