Speech Technology Magazine

Speech Technology Digest

Invoca Adds SIP Integration to Voice Intelligence

Invoca's call marketing technology now extends to SIP telephony applications.
Speech Technology Digest, Posted 23 May 2014

Smart Voicemail Launches Phone Assistant Mobile Application

The Smart Voicemail app works with iOS, Windows, and Android smartphones.
Speech Technology Digest, Posted 23 May 2014

Aculab Adds Ivona TTS to Its Aculab Cloud

Adding Ivona text-to-speech to the Aculab Cloud gives developers more language choices.
Speech Technology Digest, Posted 22 May 2014

BigHand Integrates with Worldox Document Management System

BigHand's speech recognition works out of the box with Worldox software.
Speech Technology Digest, Posted 19 May 2014

Spoken Communications Launches Smart IVR for 411

Smart IVR Silent Guides bolster ASR engines for directory assistance calls.
Speech Technology Digest, Posted 16 May 2014

Convergys to Use Voci Speech-To-Text

Convergys Analytics teams with Voci Technologies to automate the categorization of audio survey comments.
Speech Technology Digest, Posted 15 May 2014

SpeechPro to Provide Voice Biometrics for Imageware System's Authentication Engine

VoiceKey is now available in IWS Cloud ID, GoMobile, and pillphone products.
Speech Technology Digest, Posted 14 May 2014

Aspect Software Unveils Omnichannel Solution, Voxeo CXP Pro 14

Solution features Web interfaces for business users and system administrators to control and configure IVR, mobile apps, and SMS services.
Speech Technology Digest, Posted 14 May 2014

Mexican Bank Deploys Nuance Biometrics Solution

More than 1.7 million Banco Santander customers use voice to gain access to their accounts.
Speech Technology Digest, Posted 14 May 2014

Agnitio Partners with Pindrop in Biometrics Contact Center Offering

Solution offers enterprise customers phone fraud mitigation technology.
Speech Technology Digest, Posted 13 May 2014

Conexant Brings Nuance's Capabilities to Smart TVs and Home Appliances

Partnership leverages Nuance cloud services to enable context-aware applications.
Speech Technology Digest, Posted 13 May 2014

Hyatt Selects Unify for Global Reservations and Customer Support Centers

Unify's OpenScape contact center solution delivers needed analytics, flexibility, and reliability to the hotel chain.
Speech Technology Digest, Posted 06 May 2014

RadNet Deploys Nuance PowerScribe 360

RadNet, the largest provider of outpatient imaging, will deploy Nuance PowerScribe 360 across its entire network.
Speech Technology Digest, Posted 06 May 2014

Mitel Launches Cloud-Based MiContact Center Live Service

Mitel's MiContact Center Live offers WebRTC and social media support via a cloud model.
Speech Technology Digest, Posted 05 May 2014

Nuance Revamps NDEV Mobile Developer Program

Program offers improved service models, speech customization, and expanded cross-platform support.
Speech Technology Digest, Posted 05 May 2014

Genesys Acquires OVM Solutions

Genesys' acquisition of OVM adds to its portfolio of automated proactive messaging solutions.
Speech Technology Digest, Posted 05 May 2014

Speech Processing Solutions Introduces Philips SpeechLive Cloud Dictation and Philips SpeechScribe Transcription

Cloud-based dictation, transcription, and secure storage services provide voice technology efficiency.
Speech Technology Digest, Posted 30 Apr 2014

CloudTalk Releases Voice App Just Sayin’

Just Sayin' enables Twitter and Facebook users to embed audio, video, images, and text from just one platform.
Speech Technology Digest, Posted 30 Apr 2014

Vangard Voice Partners with Stay-Linked for Mobile Voice Productivity Solutions

Partnership yields a mobile solution built on the AccuSpeech platform.
Speech Technology Digest, Posted 29 Apr 2014

Vysk Unveils Voice Encryption for Apple and Samsung Smartphones

The new Vysk QS1 Case for Apple and Samsung smartphones encrypts communications and prevents a metadata trail.
Speech Technology Digest, Posted 28 Apr 2014

NeoSpeech Releases New US English Female TTS Voice

Ashley is added to NeoSpeech's text-to-speech portfolio.
Speech Technology Digest, Posted 28 Apr 2014

Inbound Call Experts to Deploy CallMiner Eureka Speech Analytics

Inbound Call Experts will use speech analytics insights to improve call center operations and ensure PCI compliance.
Speech Technology Digest, Posted 25 Apr 2014

Adtech Global Debuts Ignite Speech Analytics Program

Ignite leverages Verint's Impact 360 Speech Analytics suite to offer contact centers the business impact of speech analytics.
Speech Technology Digest, Posted 24 Apr 2014

Plum Voice VoiceTrends Call Analytics Is Now PCI-Compliant

Financial services and healthcare companies can now leverage call analytics without compromising sensitive data.
Speech Technology Digest, Posted 24 Apr 2014

Verint Impact 360 Speech Analytics Helps Shanghai Unicom Hear the Voice of Its Customers

Chinese telecom provider captures, analyzes, and responds to customer insights using speech analytics from Verint.
Speech Technology Digest, Posted 23 Apr 2014

Uptivity Earns Elite Partner Status from NACR

NACR and Uptivity join forces to deliver contact center and workforce optimization solutions.
Speech Technology Digest, Posted 22 Apr 2014

NovoSpeech Receives Patent for Speech Recognition Technology

NovoSpeech's virtual microphone array technology improves speech recognition in noisy environments.
Speech Technology Digest, Posted 22 Apr 2014

CorvisaCloud Delivers Contact Center Flexibility with Voice and SMS Platform

The CorvisaOne platform allows developers to build voice and SMS apps from scratch or leverage and customize a la carte components of the CorvisaOne product suite, such as phone extensions, call queues, or lead management features. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 22 Apr 2014

Vuzix and Evolar Introduce Smartpick Warehousing App

Smartpick uses Vuzix's voice-enabled M100 smartglasses.
Speech Technology Digest, Posted 22 Apr 2014