Speech Technology Digest
Cloud-based dictation, transcription, and secure storage services provide voice technology efficiency.
Speech Technology Digest,
Posted 30 Apr 2014
Just Sayin' enables Twitter and Facebook users to embed audio, video, images, and text from just one platform.
Speech Technology Digest,
Posted 30 Apr 2014
Partnership yields a mobile solution built on the AccuSpeech platform.
Speech Technology Digest,
Posted 29 Apr 2014
The new Vysk QS1 Case for Apple and Samsung smartphones encrypts communications and prevents a metadata trail.
Speech Technology Digest,
Posted 28 Apr 2014
Ashley is added to NeoSpeech's text-to-speech portfolio.
Speech Technology Digest,
Posted 28 Apr 2014
Inbound Call Experts will use speech analytics insights to improve call center operations and ensure PCI compliance.
Speech Technology Digest,
Posted 25 Apr 2014
Ignite leverages Verint's Impact 360 Speech Analytics suite to offer contact centers the business impact of speech analytics.
Speech Technology Digest,
Posted 24 Apr 2014
Financial services and healthcare companies can now leverage call analytics without compromising sensitive data.
Speech Technology Digest,
Posted 24 Apr 2014
Chinese telecom provider captures, analyzes, and responds to customer insights using speech analytics from Verint.
Speech Technology Digest,
Posted 23 Apr 2014
NACR and Uptivity join forces to deliver contact center and workforce optimization solutions.
Speech Technology Digest,
Posted 22 Apr 2014
NovoSpeech's virtual microphone array technology improves speech recognition in noisy environments.
Speech Technology Digest,
Posted 22 Apr 2014
The CorvisaOne platform allows developers to build voice and SMS apps from scratch or leverage and customize a la carte components of the CorvisaOne product suite, such as phone extensions, call queues, or lead management features. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 22 Apr 2014
Smartpick uses Vuzix's voice-enabled M100 smartglasses.
Speech Technology Digest,
Posted 22 Apr 2014
NXP's LifeVibes facilitates voice conferencing and chat applications.
Speech Technology Digest,
Posted 22 Apr 2014
West will acquire Reliance Holding, a mass messaging service for the education market.
Speech Technology Digest,
Posted 14 Apr 2014
Service protection plan provider New Leaf will leverage Uptivity's workforce optimization solutions to improve the customer experience.
Speech Technology Digest,
Posted 14 Apr 2014
Ivy is an IVR tool that answers customer calls and addresses common customer issues.
Speech Technology Digest,
Posted 14 Apr 2014
The latest version of the Agnitio Kivox software platform delivers stronger anti-spoofing technology.
Speech Technology Digest,
Posted 11 Apr 2014
Apps offers 14 professional male and female voices in seven languages.
Speech Technology Digest,
Posted 10 Apr 2014
BigHand's latest release further enhances the accuracy of speech recognition.
Speech Technology Digest,
Posted 09 Apr 2014
TELUS will leverage Enghouse Contact Center: Service Provider platform to offer contact center in the cloud.
Speech Technology Digest,
Posted 07 Apr 2014
AppTek's Omnifluent transcription and translation products are now available through AP's news production system.
Speech Technology Digest,
Posted 04 Apr 2014
Voxsmart has added Fonetic's compliance analysis and reporting to its VSmart platform for call recording.
Speech Technology Digest,
Posted 03 Apr 2014
Rod/Rodrigo speaks both Spanish and English, and even a little "Spanglish."
Speech Technology Digest,
Posted 02 Apr 2014
In a new research report, ContactBabel found that the basic IVR self-service interaction costs an average of 98 cents.
Speech Technology Digest,
Posted 01 Apr 2014
Multifactor authentication, including voice recognition, is projected to grow nearly 20 percent per year through 2020, according to a new report by MarketsandMarkets.
Speech Technology Digest,
Posted 01 Apr 2014
EVM3 converts voice messages to text and delivers them to email, IM, SMS, and CRM systems.
Speech Technology Digest,
Posted 01 Apr 2014
The Nexidia integration with IPV Curator allows users to search for words in massive media libraries.
Speech Technology Digest,
Posted 01 Apr 2014
The providers of contact center solutions forge a strategic alliance for SaaS, PaaS, and cloud solutions.
Speech Technology Digest,
Posted 25 Mar 2014