Speech Technology Magazine

Speech Technology Digest

OAISYS Launches Professional Services Program for Call Recording Solution Deployment

The program's goal is to help customers meet business objectives quickly and reliably.
Speech Technology Digest, Posted 08 Dec 2010

CosmoCom Virtual Contact Center Technology Enables Better Medication Management

PharmMD chooses CosmoCall Universe to power pharmaceutical consultation services for consumers.
Speech Technology Digest, Posted 08 Dec 2010

Loquendo and UniMRCP Enable Creation of Multilingual Speech Applications for Asterisk

Interoperability of Loquendo MRCP Server with UniMRCP Connector Bridge is certified.
Speech Technology Digest, Posted 07 Dec 2010

Verdatum Joins the ProLaw Alliance

Verdatum integrates its digital dictation work flow solution with ProLaw.
Speech Technology Digest, Posted 01 Dec 2010

Philips Speech Processing’s SpeechExec Enterprise 3.1 Certified as Citrix Ready

Provider of dictation solutions joins Citrix Ready Partner Program and earns certification for digital dictation management software.
Speech Technology Digest, Posted 30 Nov 2010

Nuance Introduces PowerScribe 360 Radiology Reporting and Communications Platform

PowerScribe 360 advances radiology documentation beyond dictation and reporting: Dragon Medical speech recognition engine and multiple productivity, communication, and administration tools redefine industry standard.
Speech Technology Digest, Posted 30 Nov 2010

InContact Gains Momentum in the Healthcare Industry

Cloud-based call center solutions provider adds three new healthcare companies to its growing list of satisfied customers.
Speech Technology Digest, Posted 29 Nov 2010

Interactions Receives PCI Validation

Interactions, a provider of customer care technology for automated voice platforms and other interactive systems, has been validated compliant with the Payment Card Industry Data Security Standard.
Speech Technology Digest, Posted 29 Nov 2010

Verba Call Recording Certified as Cisco Compatible

Verba Recording System 2010 fully supports Cisco Unified Communications Manager 8.0,
Speech Technology Digest, Posted 29 Nov 2010

Western & Southern Financial Reduces Operational Costs with Interactive Intelligence Communications Software

Financial services company deploys all-in-one IP communications software suite from Interactive Intelligence to support its 5,000 employees across 185 offices.
Speech Technology Digest, Posted 23 Nov 2010

Nuance Launches Speech-Enabled Medical Transcription Services Offering

Fully integrated, outsourced medical transcription solution empowers healthcare organizations to lower costs and prioritize core business activities and patient care initiatives.
Speech Technology Digest, Posted 19 Nov 2010

Vivox Voice Infiltrates the Battlefield in World of Tanks MMO

Hash out combat strategy and bark orders at your troops in the first vehicle-driven massively multiplayer online game.
Speech Technology Digest, Posted 19 Nov 2010

Interactions Hires New Sales EVP

Former Cognos VP of North American sales joins Interactions, leads corporate growth efforts.
Speech Technology Digest, Posted 18 Nov 2010

Loquendo Powers New Speech Enabled Translation App

GanganJH creates innovative language learning tool for iPhone, iPad, and iPod Touch.
Speech Technology Digest, Posted 18 Nov 2010

Interactive Intelligence Offers Support for Microsoft Lync Server 2010

Solution designed to streamline communications for contact center agents and business users.
Speech Technology Digest, Posted 18 Nov 2010

Five9 Announces Cloud Computing Platform for Call Centers, Version 2

New version of industry-first cloud computing platform for call centers includes additional APIs and advanced integration capabilities.
Speech Technology Digest, Posted 17 Nov 2010

OAISYS Call Recording Solution Rated Avaya-Compliant

Call recording and interaction management application is compatible with key Avaya contact center and IP telephony solutions.
Speech Technology Digest, Posted 16 Nov 2010

Hamilton Mobile CapTel Launches New Browser Solution for Android

Captions of phone conversations are now available for Android, iPhone, and BlackBerry with advanced network capabilities.
Speech Technology Digest, Posted 16 Nov 2010

Five9 Releases Cloud-Based IVR with Speech Recognition

New self-service interactive voice response with speech recognition is available as a Five9 Virtual Call Center option or as a standalone solution for advanced voice self-service applications.
Speech Technology Digest, Posted 16 Nov 2010

CosmoCom and CSD Improving Communications for Deaf and Hearing Impaired

Upgraded call center infrastructure helps secure government contracts for the disabled.
Speech Technology Digest, Posted 16 Nov 2010

Cheetah Software Integrates CoPilot Live GPS Navigation Software

New plug-in maximizes map guidance with spoken turn-by-turn directions.
Speech Technology Digest, Posted 11 Nov 2010

OAISYS Releases New Talkument and Tracer Solutions

New versions strengthen enterprise call recording performance with expanded scalability and increased cost efficiencies.
Speech Technology Digest, Posted 11 Nov 2010

Calabrio to Support Cisco's Media Capture Platform

Calabrio customers can now leverage new recording architecture for call recording, contact center quality management, and speech analytics applications.
Speech Technology Digest, Posted 11 Nov 2010

Algonquin College Targets Student Retention with Vocantas IVR

First-year students engage with the college via email, blog, and text.
Speech Technology Digest, Posted 09 Nov 2010

Phone.com Launches Text VoiceMail

Fully automated text voicemail transcriptions is now available to all Phone.com customers.
Speech Technology Digest, Posted 09 Nov 2010

SoftSyl Technologies Releases VoiceXML Platform for Asterisk

SoftSyl's AsterUVX brings open-source telephony to enterprise level for small and midsize call centers.
Speech Technology Digest, Posted 08 Nov 2010

Consumer Cellular and Hamilton Relay Premiere Mobile Captions Service

Service is similar to closed-captioning for television programming.
Speech Technology Digest, Posted 08 Nov 2010

VoiceCloud Releases Telephone App Suite

New VCX Platform features mailbox options, multiple numbers, conference calling, voicemail-to-text transcription, and more.
Speech Technology Digest, Posted 05 Nov 2010