Speech Technology Magazine

Speech Technology Digest

Cincy Bell Chooses CTI Call Recording for Contact Centers

Cincinnati Bell will add SmartRecord from CTI Group for customers rolling out hosted call center services based on BroadSoft's BroadWorks Call Center Solution.
Speech Technology Digest, Posted 14 Oct 2013

Nuance to Acquire Varolii

The Varolii acquisition strengthens Nuance's position in cloud-based customer service.
Speech Technology Digest, Posted 10 Oct 2013

Nuance Dragon Drive Gives Mercedes-Benz Owners News on the Road

Dragon Drive's COMAND Online text-to-speech reads online news articles aloud.
Speech Technology Digest, Posted 10 Oct 2013

Cirrus Logic Acquires Acoustic Technologies

Audio signal processing provider enhances Cirrus voice processing algorithms.
Speech Technology Digest, Posted 08 Oct 2013

Cirrus Logic Acquires Acoustic Technologies

Audio signal processing provider enhances Cirrus voice processing algorithms.
Speech Technology Digest, Posted 02 Oct 2013

KnoahSoft Releases Harmony WFO Version 4.0

Workforce optimization solution provides mobile access and real-time speech analytics in a cloud-ready platform.
Speech Technology Digest, Posted 01 Oct 2013

Translate Your World Teams Up with ReadSpeaker

Companies to combine voice-to-subtitles system with subtitles-to-voice capabilities.
Speech Technology Digest, Posted 26 Sep 2013

AiTech Deploys CTI Group's Hosted SmartRecord Solution

The company will deploy the solution across its BroadWorks hosted PBX platforms.
Speech Technology Digest, Posted 24 Sep 2013

Banking Up Deploys Enacomm IVR

Hosted, self-service IVR will halp the banking firm relieve customer stress.
Speech Technology Digest, Posted 24 Sep 2013

Accelovance Choose USAN IVR for Research Study

Clinical research firm employs USAN Metaphor Voice hosted IVR, predictive dialer, and ACD in its call center.
Speech Technology Digest, Posted 24 Sep 2013

Professional Recovery Consultants Chooses CallMiner

Healthcare accounts receivables management firm raises productivity and maintains positive customer relations with speech analytics.
Speech Technology Digest, Posted 23 Sep 2013

Honeywell Introduces Voice-Activated Thermostat

Cloud-based voice-controlled solution adds commands based on homeowner interactions.
Speech Technology Digest, Posted 19 Sep 2013

CallCopy Changes Its Name to Uptivity

Changes convey heightened focus on enabling organizations to improve all aspects of the customer experience.
Speech Technology Digest, Posted 18 Sep 2013

Nuances Dragon Drive Adds Voice to Kenwood In-Car Infotainment System

New Kenwood system delivers enhanced navigation, hands-free control of social media, message dictation and read-back, voice control for weather, calendar, music, RSS feed reader, and more.
Speech Technology Digest, Posted 17 Sep 2013

Nuance Introduces Customized Version of Dragon Medical for Major EHR

Specialized version of Dragon Medical 360 documentation solution works with Epic EHR.
Speech Technology Digest, Posted 17 Sep 2013

Health Diagnostic Laboratories Selects Genesys IVR for Patient Appointment Reminders

Health management company adds outbound interactive voice response (IVR) technology to its appointment scheduling platform.
Speech Technology Digest, Posted 17 Sep 2013

Nuance Teams Up with The Echo Nest

Music data solution to be used in conjunction with natural language.
Speech Technology Digest, Posted 12 Sep 2013

TI Releases Voice-Enabled TV Remotes

New solutions powered by Nuance deliver voice-enabled remotes with single-chip hardware and software solutions.
Speech Technology Digest, Posted 12 Sep 2013

Genesys Releases Actionable Analytics Offering

The solution combines text and speech analytics data to provide deeper interaction insights.
Speech Technology Digest, Posted 10 Sep 2013

SpeechTrans Launches Surfi

Artificial intelligence answer engine is powered by Nuance
Speech Technology Digest, Posted 09 Sep 2013

Rovi and Nuance Collaborate to Bring Voice-Enabled Content to Devices

Companies expand partnership for voice-activated guidance and content discovery apps.
Speech Technology Digest, Posted 04 Sep 2013

GoGekko Partners with Voice-Choice to Enhance 3D Voice Messenger App

iGab to include a voice2choice voice conversion software option into the iGab Messenger app.
Speech Technology Digest, Posted 03 Sep 2013

Sensory Announces a TrulyHandsfree User Experience between Bluetooth Accessories and Connected Devices

No touch experience connects to mobile phones, PC's, and tablets.
Speech Technology Digest, Posted 03 Sep 2013

NeoSpeech Releases Revamped VoiceText

Text-to-speech solution integrates voices into multimedia apps.
Speech Technology Digest, Posted 29 Aug 2013

Microsoft Collaborates with Gold Systems

Vonetix 7 Voice will serve as a new UC platform for Microsoft customer support.
Speech Technology Digest, Posted 26 Aug 2013

Primary Financial Services Selects Nexidia Interaction Analytics

The on-demand hosted solution will analyze calls to improve performance and regulatory compliance.
Speech Technology Digest, Posted 26 Aug 2013

Spellex Releases Dictation Enhancement for Dragon NaturallySpeaking

The product contains special dictionary enhancements for specific industries.
Speech Technology Digest, Posted 22 Aug 2013

Nuance Dragon Assistant Added to New Lineup of PCs

Lenovo, Asus, Acer, and Toshiba are now voice-enabled.
Speech Technology Digest, Posted 22 Aug 2013

Nuance and Widespace Partner to Expand Nuance Voice Ads to Europe

Nuance Voice Ads supports more than 40 languages, bringing conversational mobile ads to European brands and consumers.
Speech Technology Digest, Posted 20 Aug 2013