Speech Technology Magazine

Speech Technology Digest

CallMiner Releases Eureka Express Mining

CallMiner's new cloud-based speech analytics solution is aimed at call centers with time-critical processes.
Speech Technology Digest, Posted 11 Jun 2014

ID Analytics Partners with Mattersight to Combat Voice-Facilitated Fraud

Mattersight and ID Analytics work on voice biometrics and speech analytics solution to detect fraud in the contact center.
Speech Technology Digest, Posted 10 Jun 2014

Interactive Intelligence Signs Partnership with West

West becomes a member of Interactive Intelligence's Elite Partner program.
Speech Technology Digest, Posted 10 Jun 2014

New VoiceCover App Adds Speech to Job Applications

VoiceCover lets job applicants record one-minute audio files to pitch themselves.
Speech Technology Digest, Posted 10 Jun 2014

Voice Biometrics Market to Reach $2.5 Billion

Financial services will continue to lead in deployments, according to Biometrics Research Group.
Speech Technology Digest, Posted 09 Jun 2014

SpeechPro Partners With Avaya to Offer VoiceKey Through DevConnect MarketPlace

SpeechPro's Voicekey solution is rated Avaya-compliant.
Speech Technology Digest, Posted 09 Jun 2014

Conexant Launches New HD Audio CODEC with Integrated AudioSmart Amplifier

Conexant's CX20952 CODEC enables high-quality audio and maximum sound pressure without damaging speakers or other components.
Speech Technology Digest, Posted 03 Jun 2014

AVST Named an NACR Preferred Partner

NACR and AVST team up to deliver interoperable unified communications solutions.
Speech Technology Digest, Posted 03 Jun 2014

BigHand Releases Cloud-Based Speech Solution for the Legal Market

BigHand Professional secure hosted dictation solution for smaller law firms now features server-grade speech recognition.
Speech Technology Digest, Posted 03 Jun 2014

SpeechTrans Moves Translation Services to Microsoft Azure

Microsoft Azure brings automatic cloud storage for SpeechTrans dictations and translations.
Speech Technology Digest, Posted 30 May 2014

Conexant Debuts AudioSmart Smart Source Pickup Software for PCs and Tablets

AudioSmart improves VoIP sound quality and automatic speech recognition system performance.
Speech Technology Digest, Posted 30 May 2014

Cyara Launches Cyara Five Contact Center Testing Platform

Cyara Five performs testing on IVR, speech recognition, routing, and other contact center capabilities.
Speech Technology Digest, Posted 28 May 2014

SpeechStorm Partners with GM Voices

GM Voices will provide localization for SpeechStorm's IVRs.
Speech Technology Digest, Posted 27 May 2014

Invoca Adds SIP Integration to Voice Intelligence

Invoca's call marketing technology now extends to SIP telephony applications.
Speech Technology Digest, Posted 23 May 2014

Smart Voicemail Launches Phone Assistant Mobile Application

The Smart Voicemail app works with iOS, Windows, and Android smartphones.
Speech Technology Digest, Posted 23 May 2014

Aculab Adds Ivona TTS to Its Aculab Cloud

Adding Ivona text-to-speech to the Aculab Cloud gives developers more language choices.
Speech Technology Digest, Posted 22 May 2014

BigHand Integrates with Worldox Document Management System

BigHand's speech recognition works out of the box with Worldox software.
Speech Technology Digest, Posted 19 May 2014

Spoken Communications Launches Smart IVR for 411

Smart IVR Silent Guides bolster ASR engines for directory assistance calls.
Speech Technology Digest, Posted 16 May 2014

Convergys to Use Voci Speech-To-Text

Convergys Analytics teams with Voci Technologies to automate the categorization of audio survey comments.
Speech Technology Digest, Posted 15 May 2014

SpeechPro to Provide Voice Biometrics for Imageware System's Authentication Engine

VoiceKey is now available in IWS Cloud ID, GoMobile, and pillphone products.
Speech Technology Digest, Posted 14 May 2014

Aspect Software Unveils Omnichannel Solution, Voxeo CXP Pro 14

Solution features Web interfaces for business users and system administrators to control and configure IVR, mobile apps, and SMS services.
Speech Technology Digest, Posted 14 May 2014

Mexican Bank Deploys Nuance Biometrics Solution

More than 1.7 million Banco Santander customers use voice to gain access to their accounts.
Speech Technology Digest, Posted 14 May 2014

Agnitio Partners with Pindrop in Biometrics Contact Center Offering

Solution offers enterprise customers phone fraud mitigation technology.
Speech Technology Digest, Posted 13 May 2014

Conexant Brings Nuance's Capabilities to Smart TVs and Home Appliances

Partnership leverages Nuance cloud services to enable context-aware applications.
Speech Technology Digest, Posted 13 May 2014

Hyatt Selects Unify for Global Reservations and Customer Support Centers

Unify's OpenScape contact center solution delivers needed analytics, flexibility, and reliability to the hotel chain.
Speech Technology Digest, Posted 06 May 2014

RadNet Deploys Nuance PowerScribe 360

RadNet, the largest provider of outpatient imaging, will deploy Nuance PowerScribe 360 across its entire network.
Speech Technology Digest, Posted 06 May 2014

Mitel Launches Cloud-Based MiContact Center Live Service

Mitel's MiContact Center Live offers WebRTC and social media support via a cloud model.
Speech Technology Digest, Posted 05 May 2014

Nuance Revamps NDEV Mobile Developer Program

Program offers improved service models, speech customization, and expanded cross-platform support.
Speech Technology Digest, Posted 05 May 2014

Genesys Acquires OVM Solutions

Genesys' acquisition of OVM adds to its portfolio of automated proactive messaging solutions.
Speech Technology Digest, Posted 05 May 2014