Speech Technology Magazine

 

Speech Technology Digest

Dynamic Recovery Solutions Implements CallMiner Speech Analytics to Offer Tailored Coaching to Contact Center Staff

Improved agent performance to bring operational efficiency gains to Dynamic Recovery Solutions and its clients.
Speech Technology Digest, Posted 06 Nov 2018

Explosive IoT Growth Slowed by Early Adopter Paradox

Extensive multi-year F-Secure consumer survey finds the consumers most excited about connected home devices are also most aware of the privacy risks.
Speech Technology Digest, Posted 30 Oct 2018

Marchex Launches New MIND Innovation Lab

Marchex launches the Marchex Innovation Development (MIND) Lab.
Speech Technology Digest, Posted 30 Oct 2018

CallMiner Updates Real-Time Speech Analytics Platform

Eureka Alert provides next-generation automated monitoring, redaction, and alerting.
Speech Technology Digest, Posted 25 Oct 2018

Nearly Two-Thirds of People Don't Depend on IoT Devices For Their Everyday Lives

Smart home appliances are most popular connected devices, but less than 10% of people access the same application using multiple connected devices, according to a new survey.
Speech Technology Digest, Posted 25 Oct 2018

Chatmeter Unveils New Research on Voice Engine Optimization

Data pinpoints where national brands can leverage voice tech to drive local sales and offline traffic.
Speech Technology Digest, Posted 25 Oct 2018

Speech Recognition Helps Preserve Seneca Language

Deep learning and speech recognition help preserve rare languages.
Speech Technology Digest, Posted 23 Oct 2018

Study Finds Nuance Dominates Radiology Speech Recognition Market

Research suggests Nuance dominates the speech recognition market among Radiologists.
Speech Technology Digest, Posted 23 Oct 2018

GlobalWebIndex Launches New Platform for Chatbot-led Surveys

Market research company launches technology-powered mobile solution to transform how survey data is collected. New surveys with chatbot interface will capture hard-to-reach, mobile-first audiences. Initial survey reveals 74% of consumers are interested in giving feedback on new products being launched.
Speech Technology Digest, Posted 18 Oct 2018

VoiceVault Enters Administration, Selling Off Assets

VoiceVault, a provider of voice biometrics, has been taken over by administrators and will sell off its business and assets, according to Computer Business Review. 
Speech Technology Digest, Posted 16 Oct 2018

Better Mobile Voice Experience Needed

Overall, daily voice command technology usage is routine for only a third of users, even though 70% have tried voice once at least once. Barriers to more widespread use include privacy concerns, poor experiences using voice control and limited ownership of Internet of Things smart devices.
Speech Technology Digest, Posted 16 Oct 2018

Live Captioning Comes to Google Slides

Google announced, during Accessibility Awareness Month, that it is adding a live captioning feature to its G Suite presentation app Slides.
Speech Technology Digest, Posted 11 Oct 2018

CallQX Launches Hosted In-Queue Music and Messaging Platform for IVR and PBX Telephony Systems

Joint venture delivers fully-customized caller experiences featuring popular music, professionally-recorded voice prompts, and control for callers and contact centers.
Speech Technology Digest, Posted 11 Oct 2018

Sonant Corporation Selected to Automate Jury Services for Los Angeles County Superior Court

Cloud-based CourtTalk JuryTM software to handle calls and juror notifications.
Speech Technology Digest, Posted 11 Oct 2018

Helpshift Launches Partner Program

Helpshift, provider of an AI-powered conversational messaging platform, announced the launch of the Helpshift Partner Program.
Speech Technology Digest, Posted 09 Oct 2018

Red Box and Cloud9 Unveil Comprehensive Compliance Solution for Voice Trading

Red Box, a platform for voice, has extended the breadth of its voice capture capability through an integration with Cloud9's cloud-based trader voice communications platform, C9 Trader.
Speech Technology Digest, Posted 09 Oct 2018

CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback

Partnership combines CallMiner contact center engagement analytics with Medallia's solicited feedback data.
Speech Technology Digest, Posted 09 Oct 2018

Build Chatbots and Automation with Artificial Intelligence with Smoothflow.io

Duo World, Inc. announced the Beta release of Smoothflow, its new cloud-based solution to manage organizational workflows with Chatbots and other conversational applications using Artificial Intelligence (AI).
Speech Technology Digest, Posted 02 Oct 2018

Amazon Alexa Fund Invests in Prefab Home Builder

Alexa Fund added as new investor, marking Amazon's first investment in a home prefabrication/construction company.
Speech Technology Digest, Posted 02 Oct 2018

Voysis Announces Embedded WaveNet for Mobile Devices and IoT

ViEW, Voysis Embedded WaveNet removes the need for the data center entirely.
Speech Technology Digest, Posted 02 Oct 2018

Sensory Makes Wake Words Smarter with New High-Res Voice Recognition and Authentication

Sensory, a provider of wake words for personal assistants, raises the performance bar for always-listening wake word and speech recognition, with an upgraded turn-key voice interface solutions for devices of all shapes, sizes, and power requirements.
Speech Technology Digest, Posted 27 Sep 2018

Amazon Announces Alexa's New Features

Alexa now knows how to do millions of things, including new capabilities across Routines, Music, Smart Home, Home Monitoring, Alexa Calling, Amazon FreeTime on Alexa, and more.
Speech Technology Digest, Posted 21 Sep 2018

Amazon Announces New Echo Devices

Amazon introduced a new line-up of Echo devices, Echo companion devices, and Amazon smart home devices, making it easier to bring the features and convenience of Alexa to any room and now, to the car.
Speech Technology Digest, Posted 20 Sep 2018

Lexalytics Data Extraction Services Enables Hybrid Analysis of Both Structured and Unstructured Data from Corporate Documents

New offering brings Natural Language Processing technologies to document data extraction market.
Speech Technology Digest, Posted 20 Sep 2018

Testfire Labs Launches AI Assistant, Hendrix.ai, for Better Business Meetings

Testfire Labs, developer of artificial intelligence (AI) enterprise productivity tools, announced the commercial availability of its award-winning flagship product, Hendrix.ai.
Speech Technology Digest, Posted 20 Sep 2018

ZaiLab Enters US Channel Through New Supplier Partner Relationship with Intelisys

ZaiLab, a next-generation software company specializing in omnichannel, cloud-based contact center software, announced its new Supplier Partner relationship with Intelisys, a ScanSource company and a Technology Services Distributor.
Speech Technology Digest, Posted 20 Sep 2018

AudioTelligence Raises £3.1 Million

Cambridge Innovation Capital leads £3.1 million funding round.
Speech Technology Digest, Posted 18 Sep 2018

Synaptics AudioSmart Far-Field Voice Technology Brings Voice Control to Service Provider Set-Top-Boxes

Synaptics Incorporated, a developer of human interface solutions, announced two new AudioSmart Far-Field Voice (FFV) solutions for both emerging and legacy set-top-boxes (STBs).
Speech Technology Digest, Posted 18 Sep 2018

CELI Leverages Nuance Transcription Engine

The OEM technology partnership will lead to the development of new solutions for enhanced automated communication between customers and operators.
Speech Technology Digest, Posted 14 Sep 2018