Speech Technology Magazine

 

Speech Technology Digest

Qatar's Commercial Bank Introduces Voice Recognition in its Redesigned Mobile App

Commercial Bank says it has redesigned its Mobile Banking App with significant improvement to the user interface, making banking easier and more convenient for customers.
Speech Technology Digest, Posted 03 Apr 2018

FAQ Chatbot Platform Launches, Features Bluetooth Beacon Integration

The Beacon Broadcasting Network (BBN) announced the launch of a new customer service chatbot solution, Ask Our Bot.
Speech Technology Digest, Posted 03 Apr 2018

Sensory Brings Low-Power Wake Words to Mobile Apps

Sensory announced it has made a breakthrough in running its TrulyHandsfree wake word and speech recognition AI engine directly on Android and iOS smartphone applications at low-power.
Speech Technology Digest, Posted 03 Apr 2018

Sheer Volume of Messaging App Users Provides Unlimited Potential for Chatbots, Finds Strategy Analytics

A recent study from the User Experience Strategies (UXS) service at Strategy Analytics, Conversational UIs: Discovering Serendipity has found that despite being more engaging and efficient than traditional methods of communication, discoverability, usability, and security are critical for widespread chatbot adoption.
Speech Technology Digest, Posted 03 Apr 2018

Facebook Halts New Chatbots Amid Data Concerns

Facebook paused its app review process, which includes new chatbots.
Speech Technology Digest, Posted 29 Mar 2018

Calabrio Enhances Analytics Platform with Sentiment Analysis

Calabrio, a provider of customer engagement and analytics software, introduced a new version of Calabrio ONE.
Speech Technology Digest, Posted 27 Mar 2018

Roanuz Introduces Chatbot API for Cricket

Speech Technology Digest, Posted 27 Mar 2018

Google Launches Amazon Text-to-Speech Competitor

Google's new Cloud Text-to-Speech offering is now available to developers in Beta.
Speech Technology Digest, Posted 27 Mar 2018

Helpshift Unveils SensAI: AI Tech Designed Specifically for Customer Service

Helpshift announced the release of SensAI, an artificial intelligence natively built for customer service.
Speech Technology Digest, Posted 22 Mar 2018

Dealer Inspire Unveils New Voice Search Technology and Inventory Management System for Dealers

DI will launch two new digital solutions: Website Voice Search, which allows users to use only their voice to navigate search results on a dealer's website, and Metal, a next-generation vehicle inventory management tool.
Speech Technology Digest, Posted 22 Mar 2018

IBM Introduces Watson Assistant

According to IBM's Think Blog, IBM introduced Watson Assistant, a smart enterprise assistant that brings together AI, cloud, and the Internet of Things (IoT) that it says will help businesses enhance brand loyalty and transform customer experiences, while keeping the business and customer data private and secure.
Speech Technology Digest, Posted 22 Mar 2018

Telestream Introduces Integrated Closed Caption Inserter & Multiscreen Live Streaming Solution

Telestream, a provider of file-based media workflow orchestration, media streaming, and delivery technologies will introduce a unique one-box-solution for closed caption encoding to multiple live streams.
Speech Technology Digest, Posted 20 Mar 2018

Spotify Tests Voice Controls

If you're a regular Spotify user, you may have noticed the music streaming service has been testing a hands-free option that allows users to control the app with their voices.
Speech Technology Digest, Posted 20 Mar 2018

Microsoft Introduces Dictation to Office Apps

Microsoft is testing voice dictation for Office.
Speech Technology Digest, Posted 20 Mar 2018

CallMiner Announces Enhancements to Eureka

CallMiner, a platform provider of speech and customer engagement analytics, announced at Enterprise Connect 2018 that the company has made significant enhancements to its cloud-based customer engagement analytics platform, CallMiner Eureka, to increase speed to intelligence, reliability, and scaling capabilities.
Speech Technology Digest, Posted 20 Mar 2018

How Chatbots Are Changing the Way Research is Done

Research companies across the globe are starting to look at new ways to keep their respondents engaged in their surveys and chatbots are looking to bridge this gap by changing the way surveys are taken by introducing a conversational approach to surveys.
Speech Technology Digest, Posted 16 Mar 2018

Progress Launches AI-Driven Chatbot, Progress NativeChat

Progress, a provider of application development and deployment technologies, announced the availability of Progress NativeChat, the artificial intelligence-driven platform for creating and deploying chatbots.
Speech Technology Digest, Posted 16 Mar 2018

ecobee Expands into Smart Home Solutions with ecobee Switch+, Brings Voice Control to Every Room

ecobee, Inc. launched its smart light switch, the ecobee Switch+, delivering on its vision for invisibly integrated voice assistance in every room of the home.
Speech Technology Digest, Posted 15 Mar 2018

Vonage Debuts Skills-Based Routing and Real-time Sentiment Analysis Technology

Vonage, a business cloud communications provider, introduced skills-based communications routing and real-time sentiment analysis--intelligent communications technologies that enable businesses to create their own routing plans and analytical view of agent and customer interactions for the contact center via building blocks.
Speech Technology Digest, Posted 15 Mar 2018

Marchex Releases Speech Analytics Capabilities

Marchex, a provider of call analytics, announced a new Executive Overview Dashboard for its speech analytics technology that makes it faster and easier for companies to view actionable customer insights from calls to their business in one comprehensive view.
Speech Technology Digest, Posted 13 Mar 2018

Voxbone Announces AI-Based Speech Analytics Service

Voxbone, the Communications as a Service (CaaS) provider that enables voice and messaging services in the cloud, announced at Enterprise Connect that its customers will have instant access to its Speech Analytics service via API and through its web portal.
Speech Technology Digest, Posted 13 Mar 2018

Abacus Launches Facebook Messenger Chatbot Services

Facebook ad agency Abacus announced that it has launched a chatbot service for Facebook Messenger chatbots. The service will allow current and future clients to ideate, strategize, design, build, launch and test chatbots on FB Messenger.
Speech Technology Digest, Posted 13 Mar 2018

Haptik to Use Advanced Amazon Web Services AI portfolio to Offer Chatbot Solutions

Indian Artificial Intelligence (AI) based chatbot platform, Haptik, on Wednesday announced its collaboration with leading cloud provider, Amazon Web Services (AWS), to offer chatbot solutions to customers in India.
Speech Technology Digest, Posted 13 Mar 2018

IDeaS Integrates Voice Control with Revenue Management Technology

IDeaS G3 Revenue Management System (IDeaS G3 RMS), is now compatible with devices like Amazon's Echo and Google Home, in multiple languages.
Speech Technology Digest, Posted 13 Mar 2018

ELSA Raises $3.2 Million

ELSA (English Language Speech Assistant), a mobile app for language learners, says it has raised $3.2m in a Pre-A funding round. The round was led by Monk's Hill Ventures, whose managing partner, Peng T. Ong, will join Elsa's board. 
Speech Technology Digest, Posted 10 Mar 2018

M*Modal Launches a Virtual Provider Assistant for Clinicians

M*Modal, a provider of clinical documentation and Speech Understanding solutions, unveiled a next-generation Virtual Provider Assistant for physicians at the 2018 HIMSS Conference.
Speech Technology Digest, Posted 08 Mar 2018

DeePhi Tech Showcases Speech Recognition Engine on Amazon Web Services

As a partner of Xilinx and AWS, a deep-learning accelerating solution company, DeePhi Tech, officially launched an automated speech recognition engine--DESE, based on the FPGA platform at AWS.
Speech Technology Digest, Posted 08 Mar 2018

Orion Labs Introduces Orion Radio Bridge

Orion Labs, a voice platform for teams in business, enterprise, and government organizations, announced several updates and engagements with industry leaders.
Speech Technology Digest, Posted 08 Mar 2018

Sportito Daily Fantasy Sports Introduces Chatbot

Sportito Daily Fantasy Sports has announced that it has introduced a new Chatbot, a computer program designed to stimulate intelligent conversations and actions over the internet, to their users.
Speech Technology Digest, Posted 06 Mar 2018