Speech Technology Magazine

 

Speech Technology Digest

Avaya Partners with Afiniti

Later this year, Afiniti Enterprise Behavioral Pairing will be added to Avaya's contact center platforms. Afiniti uses a customer's phone number and then scans over 100 databases--including customer relationship management systems--to build a profile.
Speech Technology Digest, Posted 30 Apr 2018

Can AI and Speech Technology Save Lives by Predicting Cardiac Arrest?

Corti's system is an Artificial Intelligence-based speech analysis of real-time, live emergency medical services calls that makes instant predictions to detect out-of-hospital cardiac arrests with up to 95% accuracy.
Speech Technology Digest, Posted 30 Apr 2018

Lexalytics Announces “Get Out of the Cloud” Campaign for Transfer of Natural Language Processing from Cloud to On-Premise

Lexalytics, a provider of "words-first" machine learning and artificial intelligence, announced the "Get Out of the Cloud" campaign, encouraging existing and prospective customers to transfer their existing public-cloud Semantria implementation to its Salience on-premise offering. Participating customers will receive free migration and tuning services.
Speech Technology Digest, Posted 25 Apr 2018

MIT Creates Machine-Learning System that Listens Like a Human

Leave it to MIT to design a computer that can listen like a human. That means the machine can replicate auditory tasks such as identifying a musical genre.
Speech Technology Digest, Posted 24 Apr 2018

Third-Party Alexa Devices Will Soon Be Able to Make Calls

You can make calls using Alexa, but only if you have an Amazon device…at least for now. According to reports, Priya Abani, director of Alexa Voice Service at Amazon, says third-party devices will soon be able to make calls using Alexa.
Speech Technology Digest, Posted 24 Apr 2018

Voicera Acquires Mobile App Wrappup

Voicera Unveils New App to Deliver Eva for In-Person Conversations, Adds Predictive Highlights
Speech Technology Digest, Posted 19 Apr 2018

Liopa Secures Seed Round

LipRead uses the camera on a smartphone or tablet to analyze lip movement and decipher words and phrases.
Speech Technology Digest, Posted 19 Apr 2018

Adobe Acquires Sayspring, Says its Betting on Voice

Adobe announced on its blog that it is betting on voice, and has acquired Sayspring.
Speech Technology Digest, Posted 19 Apr 2018

Vonage Announces Vee, a Virtual Assistant Chatbot

Chatbot Enables Streamlined Management of Unified Communications Capabilities with Natural Language.
Speech Technology Digest, Posted 19 Apr 2018

Sonde Health Announces Patents Covering Methods of Detecting Vocal Biomarkers in Physical or Psychological Conditions

Sonde Health Inc., an affiliate of PureTech Health developing a voice-based technology platform for monitoring and diagnosing mental and physical medical conditions, announced that the United States Patent and Trademark Office and Intellectual Property Australia have issued the company patents.
Speech Technology Digest, Posted 17 Apr 2018

NICE inContact CXone Expands Artificial Intelligence Apps with Speech-Enabled Virtual Assistants and AI Chatbots from Omilia

NICE inContact, a NICE business, announced the expansion of its artificial intelligence applications with the Omilia conversational technology stack on CXexchange, an extensive marketplace featuring ready-to-use applications designed to integrate with NICE inContact CXone, the world's #1 cloud customer experience platform.
Speech Technology Digest, Posted 17 Apr 2018

TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Center Platform with Speech Analytics

TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced its integration partnership with CallMiner, the award-winning platform provider of speech and customer engagement analytics.
Speech Technology Digest, Posted 17 Apr 2018

TRUSTID Releases 2018 ‘State of Call Center Authentication’ Report

TRUSTID, a provider of pre-answer caller authentication, has released a new report on the state of call center authentication, based on a recent survey of contact center professionals.
Speech Technology Digest, Posted 17 Apr 2018

Project Revoice Recreates ALS Ice Bucket Challenge Founder's Voice For Him

The ALS Association announced the launch of "Project Revoice," an international initiative to help people with ALS [also known as Motor Neurone Disease] record their voices so they still use their "voice" after they lose their ability to speak.
Speech Technology Digest, Posted 17 Apr 2018

IRIO Mobile Marketing Launches New Chat Product for Customer Engagement

RIO, a cloud-based SAAS platform that creates custom SMS/MMS solutions for businesses, announced the release of their Live Chat Solution.
Speech Technology Digest, Posted 17 Apr 2018

Guestfriend Launches Automated Messaging for Small Businesses

Guestfriend, an intelligent automated messaging platform, announced the launch of chatbots-as-a-service for small businesses.
Speech Technology Digest, Posted 17 Apr 2018

Google Aims to Improve Call and Video Transcription with New Cloud Speech-to-Text

Google introduces new voice and video transcription models.
Speech Technology Digest, Posted 09 Apr 2018

SpeechTEK 2018: Is the AI Winter Finally Over?

SpeechTEK 2018 is under way, and according to Brian Garr, the "AI Winter" might finally be over, thanks to DNN.
Speech Technology Digest, Posted 09 Apr 2018

Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

Inbenta, the natural language search and conversational platform powered by artificial intelligence (AI),  announced the release of its new APIs and SDKs for its enterprise chatbot technology.
Speech Technology Digest, Posted 05 Apr 2018

Microsoft Says Talking to XiaoIce is More Like Talking to a Person

Microsoft says its made a chabot capable of communicating more like a real person.
Speech Technology Digest, Posted 05 Apr 2018

Speechmatics’ Custom Dictionary Helps Live Broadcasters

Speechmatics announced the launch of Custom Dictionary, a new feature for the company's current speech-to-text transcription offering.
Speech Technology Digest, Posted 05 Apr 2018

NTT Communications Launches COTOHA

NTT Communications introduced support service incorporating Artificial Intelligence (AI) technology.
Speech Technology Digest, Posted 05 Apr 2018

NVIDIA’s Venture Capital Arm Announced an Investment in Deepgram

NVIDIA announced "that speech analytics startup Deepgram is the newest member of the GPU Ventures portfolio."
Speech Technology Digest, Posted 03 Apr 2018

Qatar's Commercial Bank Introduces Voice Recognition in its Redesigned Mobile App

Commercial Bank says it has redesigned its Mobile Banking App with significant improvement to the user interface, making banking easier and more convenient for customers.
Speech Technology Digest, Posted 03 Apr 2018

FAQ Chatbot Platform Launches, Features Bluetooth Beacon Integration

The Beacon Broadcasting Network (BBN) announced the launch of a new customer service chatbot solution, Ask Our Bot.
Speech Technology Digest, Posted 03 Apr 2018

Sensory Brings Low-Power Wake Words to Mobile Apps

Sensory announced it has made a breakthrough in running its TrulyHandsfree wake word and speech recognition AI engine directly on Android and iOS smartphone applications at low-power.
Speech Technology Digest, Posted 03 Apr 2018

Sheer Volume of Messaging App Users Provides Unlimited Potential for Chatbots, Finds Strategy Analytics

A recent study from the User Experience Strategies (UXS) service at Strategy Analytics, Conversational UIs: Discovering Serendipity has found that despite being more engaging and efficient than traditional methods of communication, discoverability, usability, and security are critical for widespread chatbot adoption.
Speech Technology Digest, Posted 03 Apr 2018

Facebook Halts New Chatbots Amid Data Concerns

Facebook paused its app review process, which includes new chatbots.
Speech Technology Digest, Posted 29 Mar 2018

Calabrio Enhances Analytics Platform with Sentiment Analysis

Calabrio, a provider of customer engagement and analytics software, introduced a new version of Calabrio ONE.
Speech Technology Digest, Posted 27 Mar 2018