Speech Technology Magazine

Speech Technology Digest

TouchStar Adds to Call Center System

TouchStar has added load balancing and multithreaded software architecture, expanded network and signaling compatibility, redundant hardware architecture, and support for NMS Communications Open Access carrier-class media processing platform to its 2008 Enterprise Call Center System.
Speech Technology Digest, Posted 01 May 2008

Spanish Institute for Foreign Trade Speechifies Its Web Site

Foreign trade organization turns to Loquendo TTS for its portals.
Speech Technology Digest, Posted 01 May 2008

Loquendo TTS Embedded in Geosat 6 from AvMap

Speech Technology Digest, Posted 18 Apr 2008

Sinclair Oil Delivers with IVR Solution from Envox

Outdated IVR system replaced; eight redesigned voice self-service applications deployed in just two months
Speech Technology Digest, Posted 14 Apr 2008

Loquendo Releases New Male Brazilian Voice

Felipe joins Fernanda and Gabriela, Loquendo's female Brazilian voices, in giving Loquendo's clients extended reach in the Brazilian markets.
Speech Technology Digest, Posted 14 Apr 2008

VoiceObjects Introduces Development Tools

New development environment simplifies delivery of personalized phone self-service and migration from legacy IVR systems
Speech Technology Digest, Posted 09 Apr 2008

Philips SpeechMagic Enters One of the World’s Largest Medical Speech Projects

Norwegian university hospital to roll out voice-based information capturing for more than 1,000 physicians at one location
Speech Technology Digest, Posted 04 Apr 2008

SpeechCycle Hits Call Automation Milestone

SpeechCycle's Rich Phone Applications recently processed their 50-millionth automated call. Now the company is set to bring enterprise speech to new markets
Speech Technology Digest, Posted 04 Apr 2008

Loquendo Solution Gains Avaya Compliance Rating

Loquendo MRCP Server, in its version Loquendo Speech Suite 7.0, is compatible with Avaya Interactive Response 3.0, Avaya Voice Portal 4.0 and Avaya Communication Manager 4.0.
Speech Technology Digest, Posted 04 Apr 2008

Sprint Signs License under Klausner Patents for Visual Voicemail

U.S. wireless service provider Sprint Nextel has just entered into a patent license agreement with Klausner Technologiesfor Sprint's new Visual Voicemail service.
Speech Technology Digest, Posted 04 Apr 2008

LumenVox Speech Engine Rated ‘Avaya Compliant’

LumenVox's Speech Engine was recently found to compatible with Avaya Communication Manager 4.0, Voice Portal 4.0, and IR 3.0.
Speech Technology Digest, Posted 19 Mar 2008

Acapela Enters eLearning Arena

One2OneMate will incorporate text-to-speech technologies from Acapela Group into its StudentMate eLearning hardware and software to improve literacy among schoolchildren.
Speech Technology Digest, Posted 19 Mar 2008

Avaya Launches UC Consulting Practice

New UC business consulting practice, broad partner ecosystem, and ongoing support to help businesses gain full productivity and customer service benefits of unified communications
Speech Technology Digest, Posted 19 Mar 2008

BioLab to Implement Autonomy etalk Solutions

etalk's Intelligent Contact Center to support water treatment and home cleaning products manufacturer's customer service.
Speech Technology Digest, Posted 19 Mar 2008

Convergys Chosen as a GSA Preferred Provider

The U.S. General Services Administration (GSA) has named Convergys a preferred contact center solutions provider, giving federal agencies access to Convergys' entire Customer Management suite of solutions through the GSA's $2.5 billion government contract vehicle.
Speech Technology Digest, Posted 19 Mar 2008

Intervoice Announces IP Contact Center Version 4

SIP-based solution offers switch-independent self-service to live agent assistance
Speech Technology Digest, Posted 19 Mar 2008

Intellectual Property Trading Site Opens

IPSupermarket.com brings buyers and sellers together to buy, sell, and license software IPs, software codecs, reference designs, or patents.
Speech Technology Digest, Posted 12 Mar 2008

Loquendo Releases New Brazilian Voice

Fernanda is the newest member of TTS vendor's growing family.
Speech Technology Digest, Posted 12 Mar 2008

Holly Connects Partners with telisma to Expand ASR

Partnership sees Holly Connects' next-generation IVR platform support telisma's speech software
Speech Technology Digest, Posted 12 Mar 2008

Loquendo TTS to Power Saltillo ChatPC-4

Saltillo, a provider of communication devices for the disabled, has chosen Loquendo Embedded TTS to power its ChatPC-4 product line.
Speech Technology Digest, Posted 05 Mar 2008

Intervoice Names New President and COO

EVP Jim Milton is promoted to expanded role.
Speech Technology Digest, Posted 05 Mar 2008

SpeechCycle Names Sales VP

A communication service provider and voice recognition veteran will lead the company's sales team.
Speech Technology Digest, Posted 04 Mar 2008

Hostcon in Conference with GIPS

Hostcon Technologies turns to GIPS' ConferenceEngine and VoiceEngine to ensure a high-quality VoIP experience.
Speech Technology Digest, Posted 04 Mar 2008

BigHand Vital to Hospital Turnaround

BigHand recently completed a digital dictation workflow project with the Mid Yorkshire Hospitals NHS Trust in London, leading to efficiencies and reduced costs critical to a $25.8 million turnaround strategy.
Speech Technology Digest, Posted 04 Mar 2008

GoDaddy Gets NICE with Growing Contact Center Operations

Web services company chooses NICE Adaptive Interaction Analytics solution
Speech Technology Digest, Posted 19 Feb 2008

Digital Speech Meets Avaya's Standards

Company's call recording solution is compliant with Avaya IP telephony and contact center solution.
Speech Technology Digest, Posted 19 Feb 2008

Telisma and PerSay Partner

Partnership integrates offerings from the two companies to provide more comprehensive voice solutions for customers
Speech Technology Digest, Posted 19 Feb 2008

Loquendo's New American Voice

Allison becomes the newest member of the Loquendo TTS family.
Speech Technology Digest, Posted 12 Feb 2008

Another Apple iPhone Visual Voicemail Co-Defendant Settles Lawsuit

GotVoice signs patent license for Klausner Technologies' Visual Voicemail.
Speech Technology Digest, Posted 07 Feb 2008