Speech Technology Magazine

 

Speech Technology Digest

T-Mobile Netherlands Selects Voxeo for Self-Service Portal

The telecom carrier has deployed Voxeo's VoiceObjects technology to deliver personalized self-service.
Speech Technology Digest, Posted 11 May 2011

Mobile Voice2Dox Medical Dictation App Now Available for iPhone

Doctors can now use their iPhones to dictate medical cases and streamline workflow.
Speech Technology Digest, Posted 09 May 2011

New App Lets Voices Be Heard on Facebook and Twitter

ShoutOmatic lets users record voice messages to post on social media sites.
Speech Technology Digest, Posted 06 May 2011

3M Releases New Mobile Apps for Doctors

Advanced dictation application is among a suite of apps built especially for doctors making the rounds.
Speech Technology Digest, Posted 04 May 2011

Ifbyphone Widget Brings Calls into Zendesk's Customer Support Platform

The Ifbyphone Widget integrates call handling, management, and other functionalities into the Zendesk platform.
Speech Technology Digest, Posted 04 May 2011

Loquendo Provides the Voice of Telefonica

The Telefonica brand speaks to customer care and other services with a custom synthetic voice.
Speech Technology Digest, Posted 03 May 2011

CallMiner Delivers Speech Analytics in the Telco Cloud

New delivery method promises to revolutionize an organization's ability to instantly extract customer intelligence.
Speech Technology Digest, Posted 03 May 2011

CSI Releases New Virtual Observer Call Recording Suite

The latest version of Virtual Observer features a new Web interface, enhanced analytics, and quality optimization tools.
Speech Technology Digest, Posted 03 May 2011

Suffolk County Courts Employ Mass Notification System

Desktop Alert chosen for information dissemination and alert automation to 1,000 Suffolk County Court employees.
Speech Technology Digest, Posted 29 Apr 2011

Qwest, Panasonic, Avaya, and Yahoo! License Klausner's Visual Voicemail

Klausner settles its patent infringement lawsuits with the four firms, which were named as defendants.
Speech Technology Digest, Posted 29 Apr 2011

True Voice Technologies Launches Talk-2-Me

Talk-2-Me, a new software-as-a-service solution, offers a cost-effective way for customers to contact companies and individuals.
Speech Technology Digest, Posted 28 Apr 2011

Maine Relay Begins Offering Mobile Captions Service

Hamilton Relay's Voice Carry Over (VCO) capabilities are now available via mobile device for residents of Maine.
Speech Technology Digest, Posted 28 Apr 2011

Hamilton Relay to Caption Calls for Captioned Telephone

Company adding positions to its headquarters in Aurora, Nebraska to handle captioned telephone calls.
Speech Technology Digest, Posted 27 Apr 2011

IVR Technology Group Announces iChat SMS Text Chat

New app lets users communicate with agents via text to a live agent or IVR.
Speech Technology Digest, Posted 26 Apr 2011

West Acquires Smoothstone IP Communications

The deal expands West's cloud-based unified communications and VoIP solutions portfolio.
Speech Technology Digest, Posted 21 Apr 2011

Philips Releases SpeechExec Enterprise Version 4.0

New SpeechExec Enterprise 4.0 boosts Citrix-ready status, a refreshed interface design, and advanced speech-recognition workflow.
Speech Technology Digest, Posted 21 Apr 2011

IVR Technology Group Releases iCall

iCall is a feature-rich, streamlined approach to automated outbound call processing.
Speech Technology Digest, Posted 20 Apr 2011

Vivox to Power Voice Chat on Facebook

Bobsled by T-Mobile is the first calling app for Facebook that lets users call friends through an integrated chat window.
Speech Technology Digest, Posted 20 Apr 2011

Ventura Implements Verint's Impact 360

U.K. contact center outsourcer will employ quality monitoring and desktop and process analytics software from Verint.
Speech Technology Digest, Posted 15 Apr 2011

M*Modal Partners with WebChartMD on Transcription Offering

M*Modal's Speech Understanding platform adds productivity capabilities to transcription workflow platform.
Speech Technology Digest, Posted 13 Apr 2011

Hamilton Relay to Provide Captioning for Telephone Services in Virginia

This latest implementation puts Hamilton Relay in 18 U.S. states and the District of Columbia.
Speech Technology Digest, Posted 13 Apr 2011

VoiceBox to Power Latest TomTom Products

The partnership will bring voice recognition to in-car navigation systems.
Speech Technology Digest, Posted 12 Apr 2011

Cyberon Releases Hands-Free Phone App

Voice Speed Dial lets Android users make phone calls by speaking a name
Speech Technology Digest, Posted 08 Apr 2011

Vlingo Launches Virtual Assistant for the Brits

Vlingo localizes its Virtual Assistant for U.K. English, releases an Android app.
Speech Technology Digest, Posted 08 Apr 2011

Nuance Will Power Turkcell's Voice Signature Service

Nuance's voice biometrics help reduce call handling time and make transactions more secure.
Speech Technology Digest, Posted 07 Apr 2011

Nattiq Adds Acapela's Arabic Voices to Dolphin Pen's New Generation

Assistive technology allows blind users to hear the written word in several Arabic voices.
Speech Technology Digest, Posted 05 Apr 2011

Interact Introduces SPOT SIP Engine

Interact's SPOT SIP Engine, with its VoiceXML and CCXML interpreters, is a Voice over IP telephony IVR software system using SIP Call Control and host media processing for all audio management.
Speech Technology Digest, Posted 05 Apr 2011

UC Implementation Doubles Year over Year

A new CDW poll finds business embracing unified communications and that cloud-based solutions speed implementation and cut costs.
Speech Technology Digest, Posted 04 Apr 2011

VoxGen Receives U.K. Government Grant to Develop Voice Biometrics

The company has been awarded a grant of £300,000 from the Technology Strategy Board for consumer identification and verification technologies.
Speech Technology Digest, Posted 31 Mar 2011