Speech Technology Magazine

 

Speech Technology Digest

Virtual Hold Technology and MAC Source Communications Partner

The deal extends the availability of virtual queuing solutions.
Speech Technology Digest, Posted 30 Mar 2010

Hawaiian Telcom Selects uReach Technologies for Messaging Services

The carrier focuses on customer win-back and retention with high-value offers.
Speech Technology Digest, Posted 25 Mar 2010

Voxeo Launches Cloud Communications API with Worldwide Presence and Twitter Support

Tropo now supports Twitter, SMS, IM, and voice interactions from anywhere to any application.
Speech Technology Digest, Posted 25 Mar 2010

Nuance Powers Voice-to-Text Messaging on Cisco Unity Connection Platform

Cisco SpeechView with Nuance Voice-to-Text improves communication and boosts productivity for today's mobile enterprise workforce.
Speech Technology Digest, Posted 24 Mar 2010

ZoomSafer Enables Drivers to Send and Receive Voice-Powered Texts and Emails

Hands-free service further minimizes distracted driving
Speech Technology Digest, Posted 23 Mar 2010

Calabrio Unveils Software-Based Contact Center Suite in Web 2.0 Framework

Also new Calabrio Speech Analytics identifies customer service issues, detects trends, and improves agent performance.
Speech Technology Digest, Posted 23 Mar 2010

PLEXTALK Pockets are now Audible-Ready

New device enables PLEXTALK Pocket users to access the Audible.com library of books, newspapers and magazines, and more.
Speech Technology Digest, Posted 22 Mar 2010

SpeakWrite Offers Transcription Application for iPhone, BlackBerry, and Android

The company brings cost-effective smartphone transcription services to legal and business sectors.
Speech Technology Digest, Posted 22 Mar 2010

Microsoft Uses Yap's Speech Cloud for Voice Messaging

Sprint subscribers can now speak text messages and email.
Speech Technology Digest, Posted 22 Mar 2010

Nuance Brings Natural Language Speech Recognition to Audi A8

2010 Audi A8 now features one-shot destination entry, music search, and more powered by Nuance's speech engine
Speech Technology Digest, Posted 19 Mar 2010

Cloudvox Boosts Platform With New Options

Pay-as-you-go pricing, worldwide phone numbers, and conference call API round out the offerings.
Speech Technology Digest, Posted 17 Mar 2010

Convergys Forms Alliance with MicroAutomation

Partnership will deliver relationship management solutions to customer-intensive entities to drive superior customer experience.
Speech Technology Digest, Posted 17 Mar 2010

CosmoCom Powers Cloud-Based Contact Center Offering from Ukraine/Russian Systems Integrator

Sunflower Communications tolls out premier hosted contact center services in former Soviet republics.
Speech Technology Digest, Posted 17 Mar 2010

Voxware Adds IBM WebSphere and Red Hat Enterprise Linux Support

New IT technology options expand choices for enterprise-level deployments of thin-client voice applications in warehouses.
Speech Technology Digest, Posted 17 Mar 2010

Plum Voice Partners with Tyler Technologies to Provide Its VoiceXML IVR Platform

Plum Voice's IVR technology will enhance the account management functionality of Tyler's citizen-facing application designed for local governments and municipalities.
Speech Technology Digest, Posted 16 Mar 2010

OAISYS Introduces SIP Trunk Integration and Speech Analytics Capabilities for Talkument and Tracer Call Recording Solutions

Latest enhancements to Talkument and Tracer solutions help drive cost savings and improve contact center performance
Speech Technology Digest, Posted 16 Mar 2010

G4S Justice Services Selects PerSay as Voice Biometrics Vendor

Immediate deployments worldwide will use PerSay VocalPassword as part of G4S suite of electronic monitoring services.
Speech Technology Digest, Posted 11 Mar 2010

Caja Madrid Deploys Loquendo TTS in Its ATMs

Loquendo technologies power Caja Madrid ATMs in eight languages.
Speech Technology Digest, Posted 10 Mar 2010

Convergys Forms Alliance with Sonda in Mexico

The alliance will provide customer experience-enhancing relationship management solutions to the Mexican market.
Speech Technology Digest, Posted 09 Mar 2010

Ifbyphone Debuts New VoteByPhone Application

VoteByPhone enables easy, live audience polling for events of any size or type.
Speech Technology Digest, Posted 09 Mar 2010

Rady Children’s Hospital Selects Amcom Software for Unified Communications

Unified communications solutions will link once-disparate contact center operations, on-call scheduling, and staff messaging.
Speech Technology Digest, Posted 09 Mar 2010

Runes of Magic Advances Game Play with Voice Chat from Vivox

Vivox adds another free-to-play title to its arsenal of HD voice-enabled games.
Speech Technology Digest, Posted 09 Mar 2010

Intermec Introduces Vocollect Voice on the SRX Wireless Headset

The offering allows warehouse workers greater freedom of motion.
Speech Technology Digest, Posted 04 Mar 2010

Vocollect Achieves SAP Certification for Its VoiceDirect ERP Solution

Vocollect's solution portfolio provides productivity improvements for customers using SAP WM and SAP EWM.
Speech Technology Digest, Posted 03 Mar 2010

Blackboard Launches Teacher Communication Platform to Improve Parent Engagement, Student Success

Solution overcomes language and other barriers to parent-teacher communication.
Speech Technology Digest, Posted 03 Mar 2010

Newfound Communications Launches New VXML Dialer 3.0

Solution is capable of supporting millions of outbound calls per day.
Speech Technology Digest, Posted 02 Mar 2010

Loquendo Speech Technologies Certified Interoperable with Genesys Voice Platform 8

The speech vendor also has joined Microsoft's Windows Embedded Partners Program.
Speech Technology Digest, Posted 02 Mar 2010

Nuance Expands Service for Medical Dictation

Advanced mobile point-of-care solutions deliver real-time speech recognition, dictation, and search capabilities.
Speech Technology Digest, Posted 02 Mar 2010

CallFire Releases Hosted IVR

Offering includes TTS, call recording, call routing, and a virtual receptionist.
Speech Technology Digest, Posted 02 Mar 2010