Speech Technology Magazine


Speech Technology Digest

inContact Expands Cloud-Based Call Center Portfolio

The product includes new predictive dialer, quality monitoring, and screen recording solutions.
Speech Technology Digest, Posted 21 Sep 2010

CyberTech and Nexidia Forge Global Partnership

CyberTech's recording solutions integrate with Nexidia's speech analytics to bring the power of multilingual phonetic search to the global marketplace.
Speech Technology Digest, Posted 21 Sep 2010

Dialogic IMG 1010 Integrated Media Gateway Rated “Avaya Compliant”

IMG 1010 Gateway receives DevConnect Certification with key Avaya Voice Portal and Avaya Aura SIP solutions.
Speech Technology Digest, Posted 20 Sep 2010

Syntellect Launches Communications Portal 8.0

The latest release of Syntellect Communications Portal improves critical business reporting capabilities and brings integration with Syntellect CIM.
Speech Technology Digest, Posted 16 Sep 2010

Free Call Recording Added to Virtual PBX Business Phone Systems

New feature gives small and midsize businesses an effective tool for improving performance.
Speech Technology Digest, Posted 15 Sep 2010

VoIP Provider FeatureTel Introduces New Voicemail-to-Text Feature

Transcribed voicemail messages delivered for free to customers' email inboxes.
Speech Technology Digest, Posted 14 Sep 2010

Five9 Achieves Annual Run-Rate Exceeding One Billion Calls Processed

Provider of on-demand call center software now processes more than 90 million telephone calls per month.
Speech Technology Digest, Posted 09 Sep 2010

Ditech Networks Shows Good Traction One Year into the PhoneTag Relationship

The company predicts strong growth in voicemail-to-text services.
Speech Technology Digest, Posted 08 Sep 2010

Verint Systems Granted U.S. Patent on Call Center IP Recording

Company's Impact 360 recording software supports global customers in compliance, sales verification, and quality.
Speech Technology Digest, Posted 08 Sep 2010

Hamilton Relay Selected to Provide Captioned Telephone Services in Tennessee

The company now provides captioned telephone services in 18 states and the District of Columbia.
Speech Technology Digest, Posted 07 Sep 2010

Pronexus Makes Its IVR Toolkit Free, Launches VBVoice 7

The move eliminates barriers to entry for IVR developers.
Speech Technology Digest, Posted 07 Sep 2010

PocketBook Showcases Five New Devices with SVOX TTS Technology

New e-Readers' speech technology brings increased productivity, convenience and accessibility to e-books
Speech Technology Digest, Posted 02 Sep 2010

TCN Releases SoftPhone for Call Centers

TCN's offers a full Virtual Call Center suite of products without the need to purchase a phone or engage a telco provider
Speech Technology Digest, Posted 02 Sep 2010

Ifbyphone Provides New Call Tracking Capabilities

New SourceTrak suite of solutions includes call routing, call recording, voice dialogues, and more.
Speech Technology Digest, Posted 01 Sep 2010

CallMiner Receives PCI Certification and Introduces Data Redaction Functionality

CallMiner Eureka helps organizations secure customer and agent interactions with new enhanced security for transcription and audio playback.
Speech Technology Digest, Posted 27 Aug 2010

Dialogic Joins Newly Launched UCIF to Advance Unified Communications Interoperability

Forum will enable interoperability of unified communications hardware and software through inter-vendor openness and collaboration.
Speech Technology Digest, Posted 24 Aug 2010

CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution

The integrated solution offers CSI customers the ability to enhance their quality monitoring processes with phonetic speech analytics features such as automatic call scoring and automatic call tagging.
Speech Technology Digest, Posted 24 Aug 2010

Nuance Dragon Medical Mobile Search Now Available From the Apple App Store

Clinicians can search medical references and get results from medical Web sites all at once on their iPhones.
Speech Technology Digest, Posted 19 Aug 2010

New Orleans Law Firm Switches to Verdatum Dictation System

The system also contains a workflow solution, digital voice recorders, and a Web portal.
Speech Technology Digest, Posted 19 Aug 2010

Zeacom Releases New Unified Communications Solution

New functionality includes chat, virtual assistant, contact center snapshot, and greater integration with Microsoft Office and Exchange Server products.
Speech Technology Digest, Posted 18 Aug 2010

Chrysalis Software Launches Outbound Notification Service for Contact Centers

The solution can deliver a comprehensive multimedia service via phone, text message, email and Twitter.
Speech Technology Digest, Posted 17 Aug 2010

Philips Announces Release of SpeechExec Enterprise 3.1

Latest version of dictation management software improves productivity by integrating with Windows 7 and speech recording devices.
Speech Technology Digest, Posted 12 Aug 2010

AV3 ‘get’ For Apple Final Cut Pro Now Available for Download

Dialogue search tool enjoys positive accolades.
Speech Technology Digest, Posted 11 Aug 2010

Ringio Completes Public Beta of Its Rich Calling Service

The company launches advanced call-treatment and routing features to host or augment users' PBXs.
Speech Technology Digest, Posted 05 Aug 2010

Pronexus Launches IVR Solutions Locator

The solution lets businesses find prebuilt IVR applications developed with Pronexus' VB Voice.
Speech Technology Digest, Posted 04 Aug 2010

Voxware Releases Version 4.0 of Voxware 3 Software Product

Enterprise Voice Manager strengthens centralized management of voice applications across multiple warehouses.
Speech Technology Digest, Posted 04 Aug 2010

PlantCML Integrates Loquendo TTS into The Communicator! NXT and GeoCast Web Notification Solutions

System combines TTS with mapping technologies to hit precisely targeted locations.
Speech Technology Digest, Posted 04 Aug 2010

BigHand Releases BigHand for Healthcare Digital Dictation and Speech Recognition Solution

BigHand for Healthcare is a customized voice productivity solution that replaces analogue or tape-based systems used in medical dictation and transcription.
Speech Technology Digest, Posted 03 Aug 2010

Nuance and ZTE Expand Strategic Relationship with T9 Portfolio

Nuance T9, XT9, T9 Write and T9 Trace Input Technology to be Integrated Across ZTE's Global Mobile Handset Portfolio
Speech Technology Digest, Posted 30 Jul 2010