Speech Technology Magazine

 

Speech Technology Digest

SpinVox to Provide Skype with Voice-To-Screen Messaging

The service will convert Skype voice messages to text and deliver them to mobile devices.
Speech Technology Digest, Posted 03 Mar 2009

Telesphere Introduces Hosted Call Recording

The service records and stores calls, even those made or received on mobile devices.
Speech Technology Digest, Posted 03 Mar 2009

Talkhouse Receives Patent Approval for Speech Information Retrieval Technology

The company's advanced speech recognition technology promises to improve the accuracy of voice search applications.
Speech Technology Digest, Posted 02 Mar 2009

Working Solutions and University of Texas at Dallas Collaborate on Research Project

A new speech analytics research project aims to automatically detect customer anger and emotion during calls to ensure dissatisfied customers are immediately escalated to a supervisor.
Speech Technology Digest, Posted 02 Mar 2009

CallMiner Technology Helps CBR Achieve Industry-Leading Client Satisfaction

Proprietary speech analytics solution enhances client experience and employee training.
Speech Technology Digest, Posted 26 Feb 2009

CosmoCom Extends Its Reach in Ukraine and United States

The company delivers contact center solutions to VEGA Telecommunications Group and 5LINX.
Speech Technology Digest, Posted 26 Feb 2009

YouMail Releases Updated Version of Visual Voicemail Plus

The new release of the application offers expanded and improved features.
Speech Technology Digest, Posted 25 Feb 2009

Ydilo Launches Voice-Based Debt Collection Management System

The system allows for voice-based management of pending debts and payments.
Speech Technology Digest, Posted 24 Feb 2009

Fonix Software Available in Ubisoft's Tom Clancy's HAWX Video Game

New video game will allow players to control game functions with voice commands via VoiceIn technology.
Speech Technology Digest, Posted 23 Feb 2009

Loquendo and Telecom Italia Deliver Uebbi

The new touchscreen multimedia home device from Telecom Italia features TTS from Loquendo.
Speech Technology Digest, Posted 19 Feb 2009

Comverse Introduces Unified Communications for Enterprise Customers

Businesses to benefit from seamless interaction between desktop and mobile applications
Speech Technology Digest, Posted 17 Feb 2009

Interactive Digital and IQ Services Announce Partnership

Interactive Digital and IQ Services today announced a new partnership to provide fully integrated, end-to-end trial services for Adaptive Audio.
Speech Technology Digest, Posted 17 Feb 2009

NICE Gains Romania’s Leading Telco as New Customer

Romtelecom integrates NICE SmartCenter solutions for improved customer service levels and operational efficiency in contact centers.
Speech Technology Digest, Posted 17 Feb 2009

Comverse Launches IMS Solution with Integrated Voice, Messaging and Billing Services

Cost-effective IP multimedia subsystem (IMS) solution allows fast network rollout, future-proof growth, and interoperability.
Speech Technology Digest, Posted 17 Feb 2009

Eric Joins the Ivona TTS Family

The new American English voice extends the range of Expressivo text-to-speech products.
Speech Technology Digest, Posted 17 Feb 2009

FREE411 Offers Free Calls on Valentines

Jingle Networks lets callers speak for free for 10 minutes to anyone in the U.S.
Speech Technology Digest, Posted 12 Feb 2009

Vivox Joins Epic Games’ Integrated Partners Program

As part of the agreement, Vivox's voice technology will be integrated with Epic's Unreal Engine 3
Speech Technology Digest, Posted 12 Feb 2009

Shop Smart with Voice-Powered Grocery Lists

SmartShopper introduces a sleek, new, and improved SmartShopper Deluxe grocery list assistant
Speech Technology Digest, Posted 10 Feb 2009

MedWrite Licenses Vianix MASC

Transcription solutions provider to license audio file compression technology.
Speech Technology Digest, Posted 06 Feb 2009

Ydilo Launches ASR System for Call Centers

The Ydilo Speech Assistant solution optimizes existing IVR systems to offer greater customer satisfaction and improved cost efficiencies.
Speech Technology Digest, Posted 05 Feb 2009

Interactive Intelligence Introduces Packaged, Fixed-Price Services

New packages are designed to improve service consistency and quality, reduce deployment time, and provide "no-surprises" pricing structure.
Speech Technology Digest, Posted 05 Feb 2009

Jott Partners with Voxbone on Voicemail-to-Text Service

Jott's customers forward their unanswered wireless calls to Voxbone DIDs, which relay them to Jott's voice-to-text transcription service.
Speech Technology Digest, Posted 04 Feb 2009

Nexidia Launches Customer-Driven Center of Excellence

New program is designed to showcase speech analytics best practices and promote strong value of rapidly emerging technology in contact center operations.
Speech Technology Digest, Posted 03 Feb 2009

Vivox Embeds Real-Time Voice Communications in Virtual Worlds and Online Games

Managed service adds voice, instant messaging, and presence to online games and virtual communities leveraging Internap's Performance IP networking and data center colocation.
Speech Technology Digest, Posted 03 Feb 2009

Digium Defines Web-Aware Unified Communications with New Version of Switchvox IP PBX

Switchvox SMB 4.0 adds new UC features to the powerful Web integration capabilities of this small and midsize business phone system.
Speech Technology Digest, Posted 03 Feb 2009

Sangoma Partners with IndustryDynamics to Power Integrated Gateway for Skype

Skype Gateway reduces 90 percent of communications expenses.
Speech Technology Digest, Posted 03 Feb 2009

Interactive Intelligence Releases Communications System Monitoring Product

Interaction Monitor helps contact centers and enterprises improve operational efficiencies and increase reliability.
Speech Technology Digest, Posted 03 Feb 2009

Agilysys Chooses Vangard MVP to Voice-Power NextVision Retail Suite

New voice-optimized data entry, application function commands and navigation now available.
Speech Technology Digest, Posted 02 Feb 2009

Rodale Selects Convergys for CRM Solutions

Becomes the first company to leverage combined Convergys-Intervoice solutions since acquisition last year.
Speech Technology Digest, Posted 02 Feb 2009