Speech Technology Magazine

 

Speech Technology Digest

SpeechCycle Hits Call Automation Milestone

SpeechCycle's Rich Phone Applications recently processed their 50-millionth automated call. Now the company is set to bring enterprise speech to new markets
Speech Technology Digest, Posted 04 Apr 2008

Loquendo Solution Gains Avaya Compliance Rating

Loquendo MRCP Server, in its version Loquendo Speech Suite 7.0, is compatible with Avaya Interactive Response 3.0, Avaya Voice Portal 4.0 and Avaya Communication Manager 4.0.
Speech Technology Digest, Posted 04 Apr 2008

Sprint Signs License under Klausner Patents for Visual Voicemail

U.S. wireless service provider Sprint Nextel has just entered into a patent license agreement with Klausner Technologiesfor Sprint's new Visual Voicemail service.
Speech Technology Digest, Posted 04 Apr 2008

LumenVox Speech Engine Rated ‘Avaya Compliant’

LumenVox's Speech Engine was recently found to compatible with Avaya Communication Manager 4.0, Voice Portal 4.0, and IR 3.0.
Speech Technology Digest, Posted 19 Mar 2008

Acapela Enters eLearning Arena

One2OneMate will incorporate text-to-speech technologies from Acapela Group into its StudentMate eLearning hardware and software to improve literacy among schoolchildren.
Speech Technology Digest, Posted 19 Mar 2008

Avaya Launches UC Consulting Practice

New UC business consulting practice, broad partner ecosystem, and ongoing support to help businesses gain full productivity and customer service benefits of unified communications
Speech Technology Digest, Posted 19 Mar 2008

BioLab to Implement Autonomy etalk Solutions

etalk's Intelligent Contact Center to support water treatment and home cleaning products manufacturer's customer service.
Speech Technology Digest, Posted 19 Mar 2008

Convergys Chosen as a GSA Preferred Provider

The U.S. General Services Administration (GSA) has named Convergys a preferred contact center solutions provider, giving federal agencies access to Convergys' entire Customer Management suite of solutions through the GSA's $2.5 billion government contract vehicle.
Speech Technology Digest, Posted 19 Mar 2008

Intervoice Announces IP Contact Center Version 4

SIP-based solution offers switch-independent self-service to live agent assistance
Speech Technology Digest, Posted 19 Mar 2008

Intellectual Property Trading Site Opens

IPSupermarket.com brings buyers and sellers together to buy, sell, and license software IPs, software codecs, reference designs, or patents.
Speech Technology Digest, Posted 12 Mar 2008

Loquendo Releases New Brazilian Voice

Fernanda is the newest member of TTS vendor's growing family.
Speech Technology Digest, Posted 12 Mar 2008

Holly Connects Partners with telisma to Expand ASR

Partnership sees Holly Connects' next-generation IVR platform support telisma's speech software
Speech Technology Digest, Posted 12 Mar 2008

Loquendo TTS to Power Saltillo ChatPC-4

Saltillo, a provider of communication devices for the disabled, has chosen Loquendo Embedded TTS to power its ChatPC-4 product line.
Speech Technology Digest, Posted 05 Mar 2008

Intervoice Names New President and COO

EVP Jim Milton is promoted to expanded role.
Speech Technology Digest, Posted 05 Mar 2008

SpeechCycle Names Sales VP

A communication service provider and voice recognition veteran will lead the company's sales team.
Speech Technology Digest, Posted 04 Mar 2008

Hostcon in Conference with GIPS

Hostcon Technologies turns to GIPS' ConferenceEngine and VoiceEngine to ensure a high-quality VoIP experience.
Speech Technology Digest, Posted 04 Mar 2008

BigHand Vital to Hospital Turnaround

BigHand recently completed a digital dictation workflow project with the Mid Yorkshire Hospitals NHS Trust in London, leading to efficiencies and reduced costs critical to a $25.8 million turnaround strategy.
Speech Technology Digest, Posted 04 Mar 2008

GoDaddy Gets NICE with Growing Contact Center Operations

Web services company chooses NICE Adaptive Interaction Analytics solution
Speech Technology Digest, Posted 19 Feb 2008

Digital Speech Meets Avaya's Standards

Company's call recording solution is compliant with Avaya IP telephony and contact center solution.
Speech Technology Digest, Posted 19 Feb 2008

Telisma and PerSay Partner

Partnership integrates offerings from the two companies to provide more comprehensive voice solutions for customers
Speech Technology Digest, Posted 19 Feb 2008

Loquendo's New American Voice

Allison becomes the newest member of the Loquendo TTS family.
Speech Technology Digest, Posted 12 Feb 2008

Another Apple iPhone Visual Voicemail Co-Defendant Settles Lawsuit

GotVoice signs patent license for Klausner Technologies' Visual Voicemail.
Speech Technology Digest, Posted 07 Feb 2008

Amazon to Acquire Audiobook Provider

Online retailer Amazon.com will acquire Audible, the leading online provider of premium digital spoken word audio content, for an estimated $300 million.
Speech Technology Digest, Posted 07 Feb 2008

Presence Technology Names Product Director

Presence Technology, a computer telephony integration software provider, has named Onno van Dommelen as its product director.
Speech Technology Digest, Posted 07 Feb 2008

Loquendo Names New CEO

Davide Franco, a former executive with Telecom Italia, joins Loquendo as the new CEO.
Speech Technology Digest, Posted 07 Feb 2008

Idearc Media Dials Into NICE SmartCenter

Solutions provide adaptive interaction analytics and performance management
Speech Technology Digest, Posted 30 Jan 2008

Scottrade Expands Its Use of NICE SmartCenter

Performance Management and Adaptive Interaction Analytics will help drive customer satisfaction in Scottrade's 336 branch offices.
Speech Technology Digest, Posted 29 Jan 2008

ACLD Selects VoxLock to Enhance Data Security

Non-profit will deploy VoxLock as the second factor of voice authentication for its consumer information system.
Speech Technology Digest, Posted 29 Jan 2008

New Hampshire Newspaper Selects VoicePort

Union Leader installs CircPort onDemand to field inbound customer service calls.
Speech Technology Digest, Posted 18 Jan 2008