Speech Technology Magazine

 

Speech Technology Digest

Voiceserve Acquires VoipSwitch

Provider of cell phone services over the Internet buys VoIP platform vendor for $3 million.
Speech Technology Digest, Posted 18 Jan 2008

CallCopy Solution Rated Avaya-Compliant

CallCopy's call recording module was determined this week to be compliant with telephony and contact center solutions from Avaya.
Speech Technology Digest, Posted 18 Jan 2008

Convergys Names Canadian VP

Speech Technology Digest, Posted 15 Jan 2008

CallCommand Changes Name to OneCommand

CallCommand, provider of integrated communications solutions, announced Monday that it has renamed itself to OneCommand. The new name is meant to indicate the company's focus on unified communications and customer retention in its core automotive dealer market.
Speech Technology Digest, Posted 02 Jan 2008

MicroAutomation Releases Hosted Application for Healthcare Insurance Providers

MicroAutomation recently began marketing a hosted, automated solution for use in healthcare insurance companies' wellness and disease management programs. MicroAutomation partnered with Message Technologies, Inc., (MTI) to provide hosting services for the solution.
Speech Technology Digest, Posted 02 Jan 2008

Nauta Acquires an Equity Stake in Agnitio

Nauta's entry will allow Agnitio to consolidate its leadership position in the voice biometric market and accelerate its international expansion.
Speech Technology Digest, Posted 24 Dec 2007

New VoIP App for iPhone and iPod-Touch

New Raketu iPhone Web application allows users to make free calls and send SMS text messages internationally.
Speech Technology Digest, Posted 11 Dec 2007

PIKA and Voxpilot Combine to Offer VoiceXML Capabilities

Formula T1/E1 Gateway now supported by Voxpilot Open Media Platform.
Speech Technology Digest, Posted 11 Dec 2007

Planet Payment Adds Voice Authentication

Company incorporates PerSay's voice processing capabilities into its product set.
Speech Technology Digest, Posted 11 Dec 2007

Avaya Solutions Rated SIP-Compliant

Business telephony solutions provider Avaya announced today that it became the latest vendor to receive SIPconnect Compliant certification.
Speech Technology Digest, Posted 06 Dec 2007

Chant Keeps the World Talking with Technology with Latest Toolset

New speech utility suite empowers speech-enabled application developers with essential tools.
Speech Technology Digest, Posted 05 Dec 2007

New Patent Covers Self-Service Dialogue System

GyrusLogic awarded a U.S. patent for self-service conversational system and application development methodology
Speech Technology Digest, Posted 05 Dec 2007

Loquendo Adds TTS7 to VoxNauta Platform

Loquendo today announced that the latest release of Loquendo TTS (version 7) is now available with the latest release of Loquendo VoxNauta platform (version 7.0), as well as with Loquendo MRCP Server 7 (previously known as Loquendo Speech Suite).
Speech Technology Digest, Posted 05 Dec 2007

Philips Adds Languages to Healthcare Application

SpeechMagic now available for Slovenian and Canadian English, bringing the total number of languages to 25.
Speech Technology Digest, Posted 04 Dec 2007

ECT Signs Televoting Contract

Deutsche Telekom implements Europe's most powerful televoting platform, with a capacity of several thousand calls per second.
Speech Technology Digest, Posted 04 Dec 2007

The Reading Eagle Deploys VoicePort’s CircPort OnDemand

The Reading Eagle has deployed VoicePort's hosted IVR application to field circulation phone calls.
Speech Technology Digest, Posted 27 Nov 2007

Cisco Certifies Zeacom's Communications Center

Zeacom achieves formal IVT certification for its unified communications offering for the SMB market.
Speech Technology Digest, Posted 20 Nov 2007

Lambert Smith Hampton Deploys Digital Dictation from BigHand

U.K. property consultancy Lambert Smith Hampton completed the roll out of digital dictation software from BigHand to drive efficiency and enable work-sharing between secretaries across five office locations.
Speech Technology Digest, Posted 20 Nov 2007

Leaco Rural Telephone Co-op Selects VoiceVerified to Protect Customers

Leaco's Verbal ID is the nation's first deployment of a voice biometric identity authentication service by a telephone company.
Speech Technology Digest, Posted 13 Nov 2007

DIRECTV Expands its NICE SmartCenter Environment

Provider of digital television entertainment to implement the solution in five sites for 2,700 agents.
Speech Technology Digest, Posted 13 Nov 2007

Angel.com Partners with TARGUSinfo

Partnership expanded between Angel.com voice solution and TARGUSinfo On-Demand Information Services
Speech Technology Digest, Posted 13 Nov 2007

SpeechStorm Opens Office in Scotland

New location follows Stirling Council choice of SpeechStorm to measure call center service quality.
Speech Technology Digest, Posted 13 Nov 2007

Valerie Wilson Travel Contracts Reservation Center for Call Center Services

Valerie Wilson Travel, a New York-based travel management company, contracted with Reservation Center to offer clients after-hours call support services, including VIP Desk services, beginning next month.
Speech Technology Digest, Posted 13 Nov 2007

Intervoice Introduces Speaker Verification with New Banking Application

Financial institutions offer customers fraud protection, satisfy government compliance mandates with Intervoice Banking 4.0.
Speech Technology Digest, Posted 13 Nov 2007

Phillips Pledges Continued Support for Medical Community

As the volume of medical information is expected to double, so too will the need for effective speech-based reporting systems.
Speech Technology Digest, Posted 01 Nov 2007

BroadSoft Launches VoIP Mash-Up with Salesforce.com

New mash-up integrates BroadSoft VoIP platform with Salesforce CRM applications, allowing users to access advanced voice features.
Speech Technology Digest, Posted 31 Oct 2007

Fluency Voice Expands Hosted Speech Self-Service Solutions to North America

Fluency Partners with Message Technologies to make speech self-service more accessible in North America.
Speech Technology Digest, Posted 31 Oct 2007

Snom, Digium Enter Strategic Partnership

Companies announce premier interoperability agreement.
Speech Technology Digest, Posted 31 Oct 2007

Active Voice Advances Unified Messaging Solution

Unified messaging provider continues to innovate with upcoming release of Repartee version 10.0
Speech Technology Digest, Posted 31 Oct 2007