Speech Technology Magazine

 

Speech Technology Digest

NMS Communications' Open Access Products Now Available for Novell Teaming + Conferencing

NMS Open Access media processors enable single-click live voice calling directly from Novell Teaming + Conferencing for on-demand voice collaboration
Speech Technology Digest, Posted 31 Oct 2007

Frost & Sullivan Recognizes Tellme for Excellence in Hosted Voice Self-Service

Analyst firm Frost & Sullivan on Wednesday honored Microsoft's Tellme subsidiary with its 2007 North American Award for Product Line Strategy, recognizing the company for its development and deployment of large-volume voice services and platform solutions and its insight into customer needs and product demands.
Speech Technology Digest, Posted 26 Oct 2007

BigHand Releases Mobility Suite for Instant Remote Digital Dictation

Mobility tools offer efficiency boost via on-the-spot remote working and hardware convergence for professionals
Speech Technology Digest, Posted 23 Oct 2007

NSC Launches Multimedia Search Engine

Solution spots spoken words in online multimedia files
Speech Technology Digest, Posted 23 Oct 2007

Fluential Develops Speech Translation System for Physical Therapy

Fluential is developing an English/Spanish speech translation system for physical therapy that will enable physical therapists to communicate with their non-English-speaking patients without an interpreter.
Speech Technology Digest, Posted 23 Oct 2007

Angel.com Promotes Two Senior Executives

Sam Aparicio named CTO; Ashish Soni promoted to VP of Technology and Operations
Speech Technology Digest, Posted 23 Oct 2007

MicroAutomation Releases an Analytics Solution for the Utilities Industry

MicroAutomation has developed a Utilities Analytics solution to specifically help utility service providers monitor the efficiency of their call centers.
Speech Technology Digest, Posted 23 Oct 2007

Parus Interactive Awarded Patent for Speech-Activated Remote System Management

Innovation enables remote access to home and commercial systems
Speech Technology Digest, Posted 23 Oct 2007

SpeechCycle Certifies Performance of Automated Agents for Holly Connects Platform

Complex call automation is now available on the Holly Connects Platform as a premises-based managed service or hosted solution
Speech Technology Digest, Posted 23 Oct 2007

Voxeo Expands Service Delivery Throughout Europe

European subsidiary now delivers 5,000 concurrent call capacity
Speech Technology Digest, Posted 23 Oct 2007

GIPS Offering Developers Free Test Drive of Click-To-Talk Lite

Call centers can now offer true Click-To-Talk for end customers with GIPS Click-To-Talk VoIP solution
Speech Technology Digest, Posted 23 Oct 2007

Nuance Introduces Nuance Care Analytics

"No Blind Spots" Approach Delivers Comprehensive Contact Center Analytics Paired With Action Plans that Increase Automation and Improve the Customer Experience
Speech Technology Digest, Posted 23 Oct 2007

NMS Technologies Now Rated Avaya-Compliant

NMS Communications yesterday announced that its Vision Media Gateway and SS7 Signaling Server are compliant with key IP telephony and contact center solutions from Avaya.
Speech Technology Digest, Posted 12 Sep 2007

WinScribe Names New Marketing VP

WinScribe hired Brian Allan, a 20-year veteran in emerging technology markets, as its vice president of global marketing.
Speech Technology Digest, Posted 12 Sep 2007

Microsoft, Siemens VDO Team on Car Systems

Microsoft's in-car technology is getting a boost via a deal with Germany's Siemens VDO Automotive. The two firms will collaborate on a next-generation of on-board communication, navigation and entertainment systems
Speech Technology Digest, Posted 12 Sep 2007

Comverse Launches Converged Communications in America

Comverse, a supplier of software and systems enabling network-based multimedia enhanced communication and billing services, this week announced the launch of MyCall Converged Communications for the American market.
Speech Technology Digest, Posted 12 Sep 2007

Siemens Partners with INTECON to Provide UC to the Federal Government

Siemens Communications and INTECON entered into a strategic partnership that will enable both companies to better service customers in the public and private sectors.
Speech Technology Digest, Posted 12 Sep 2007

Nexidia Offers Accelerated Speech Analytics

Nexidia today announced the availability of the Nexidia QuickStart Solution suite.
Speech Technology Digest, Posted 05 Sep 2007

ZANTAZ Introduces Consolidated Archive of All Information Sources, Including Voice

Zantaz yesterday unveiled plans to power its Digital Safe archiving software with Autonomy's advanced Intelligent Data Operating Layer (IDOL) and IDOL Speech technologies to provide a full spectrum of proactive information management capabilities.
Speech Technology Digest, Posted 05 Sep 2007

Nuance and ClickFox Expand on Analytics Solution

Nuance Communications and ClickFox today announced a series of new customers for Nuance Consumer Insight, powered by ClickFox.
Speech Technology Digest, Posted 05 Sep 2007

MicroAutomation Releases Healthcare Analytics Solution

MicroAutomation developed and implemented a Healthcare Analytics solution to help major healthcare providers monitor the efficiency of their call centers.
Speech Technology Digest, Posted 05 Sep 2007

Nuance and Jingle Networks Enter Strategic Partnership

Nuance Communications and Jingle Networks, operator of the 1-800-FREE 411 directory assistance (DA) service, earlier this week forged a strategic partnership that will allow Jingle to use technology and services from Nuance to enhance the overall consumer experience for 1-800-FREE411 callers.
Speech Technology Digest, Posted 29 Aug 2007

West Partners With Holly Connects To Expand Speech Solutions Capability

West Interactive will install the Holly Connects Voice Platform as part of its suite of hosted and managed speech and interactive voice response (IVR) solutions.
Speech Technology Digest, Posted 29 Aug 2007

MetroPCS Offers Free Unlimited Voice-Activated Directory Assistance

Wireless carrier MetroPCS Communications earlier this week launched Metro411 Premium, a free and unlimited voice-activated directory assistance product to its customers.
Speech Technology Digest, Posted 29 Aug 2007

Philips Partners with Verdatum to Expand Speech to US Legal Market

Under a new partnership agreement, legal documentation services provider Verdatum will integrate SpeechMagic speech recognition technologies from Royal Philips Electronics into its digital dictation solution to provide attorneys with a fully automated dictation and speech recognition workflow
Speech Technology Digest, Posted 29 Aug 2007

Vivox Powers Voice Chat for New Dungeons & Dragons Insider

Vivox will be the voice chat provider for Wizards of the Coast's new Dungeons & Dragons Insider, offering hosted and managed voice communication services that are customized for and integrated into D&D Insider.
Speech Technology Digest, Posted 29 Aug 2007

Intelleca Launches South Africa’s First Contact Center On-Demand Service

CosmoCom partner Intelleca recently introduced the first hosted Contact Center On-Demand (CCOD) service in South Africa, and just completed a roll-out of the solution at two customer sites.
Speech Technology Digest, Posted 29 Aug 2007

Convergys Moves to On-Premise Hosted Model

Convergys Corp. is making its speech solutions available to the on-premises market through an alliance with Cisco Systems.
Speech Technology Digest, Posted 29 Aug 2007

Nemesysco Appoints VoicePrism as U.S. Reseller

Nemesysco, a provider of voice analysis technologies, earlier this week signed a reseller agreement with VoicePrism to promote Nemesysco's advanced voice analysis solutions across the United States, with an emphasis on business solutions for market research, call centers, and human resources.
Speech Technology Digest, Posted 29 Aug 2007