Speech Technology Magazine

 

Speech Technology Digest

Kofax Robotic Process Automation Software Adds AI and Machine Learning For Smarter Robots

Kofax, a supplier of software to automate and digitally transform information-intensive processes, today announced the addition of artificial intelligence (AI), machine learning, and other capabilities in its Kapow 10.3 Robotic Process Automation (RPA) software.
Speech Technology Digest, Posted 22 Jun 2018

CallMiner Introduces Consolidated Platform for Real-Time and After-Contact Customer Engagement with New Analytics Modules

CallMiner, a platform provider of speech and customer engagement analytics, announced at Customer Contact Week 2018 the launch of its comprehensive CallMiner Eureka platform and new analytics modules: Analyze, Coach, API, Redact, and Alert.
Speech Technology Digest, Posted 22 Jun 2018

CallMiner Eureka Starter Now Available on AWS Marketplace, Simplifying Speech Analytics Buying Process

CallMiner, a provider of award-winning speech and customer engagement analytics, announced its CallMiner Eureka Starter solution is now available on Amazon Web Services (AWS) Marketplace, making it easier for customers to find, compare, and immediately start using the software.
Speech Technology Digest, Posted 21 Jun 2018

NoteSwift Announces Availability of Samantha Virtual Assistant Development Toolkit

NoteSwift, Inc., the leader in EHR Virtual Assistants, specializing in easing the burden of entering patient documentation, is announcing the availability of Samantha as an API toolkit for EHR vendors.
Speech Technology Digest, Posted 21 Jun 2018

Adobe Advertising Cloud Announces Ability to Target Ad on Smart Speakers

Adobe's Advertising Cloud is now able to target digital audio ads on smart speakers--including Amazon Alexa, Bose SoundTouch, and Sonos devices-- across hundreds of TuneIn stations.
Speech Technology Digest, Posted 21 Jun 2018

Technology by VoiceLessons.com Enables Real-Time Voice Instruction over the Internet

VoiceLessons.com, an online voice lessons platform, announces the release of their patent-pending Vocaloop technology. This platform solves audio lag issues and enables teachers and students the ability to communicate (singing with teacher's feedback) simultaneously through Full Duplex Audio.
Speech Technology Digest, Posted 19 Jun 2018

[24]7.ai Partners with Blue Prism to Deliver New AI-Enabled Automation Capabilities For Virtual Agents

[24]7.ai, a provider of intent-driven customer engagement solutions, announced that it is partnering with Blue Prism (AIM: PRSM) on a new joint offering that allows [24]7 AIVA customers to use Blue Prism's Digital Workforce to efficiently automate hard-to-access back and front office systems.
Speech Technology Digest, Posted 19 Jun 2018

Speaksee Develops Assistive Device for the Deaf

SpeakSee has developed an assistive device for the Deaf and hard of hearing consisting of a set of portable microphones that transcribe speech to text in real time using speech recognition.
Speech Technology Digest, Posted 19 Jun 2018

Amazon Announces Alexa for Hospitality

Amazon announced Alexa for Hospitality, a new experience offered by invitation to hoteliers.
Speech Technology Digest, Posted 19 Jun 2018

Layoffs at Jibo

Jibo, maker of a social robot that caught TIME Magazine's attention as one of the best inventions of 2017, has confirmed a round of layoffs. And this isn't the first time.
Speech Technology Digest, Posted 15 Jun 2018

Alexa Voice Tech Lab at Bennett University

Amazon and Bennett University have set up an Alexa Voice Tech Lab for research in artificial intelligence.
Speech Technology Digest, Posted 15 Jun 2018

Mozilla Announces Open Source Common Voice Speech Recognition Datasets

Mozilla has announced an expansion to its crowd-sourced Common Voice project. The Common Voice Project, which is just about a year old, is creating an open source voice-recognition dataset.
Speech Technology Digest, Posted 15 Jun 2018

Roxy Teams Up with Sensory to Pair its Speech-Enabled In-Room Concierge System with Branded Wake Words for Hotels

Roxy, the speech-enabled device that provides full customizable in-room concierge services has announced a partnership with Sensory, the leading provider of wake word technology for voice devices.
Speech Technology Digest, Posted 14 Jun 2018

TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Center Platform with Speech Analytics

TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced its integration partnership with CallMiner, a platform provider of speech and customer engagement analytics.
Speech Technology Digest, Posted 14 Jun 2018

FinKube Launches New Website for Chatbot

FinKube, a company that provides AI-powered Platform-as-a-Service solutions for a range of industries, announced that it has launched a new website for its intelligent, conversational chatbot, ELSA.
Speech Technology Digest, Posted 14 Jun 2018

Fiserv Wins Most Creative Application of Voice Technology in PYMNTS.com Challenge with Amazon Alexa

Fiserv, Inc., a global provider of financial services technology solutions, has been recognized for the Most Creative Application of Voice Technology in the PYMNTS.com 2018 Voice Challenge with Amazon Alexa.
Speech Technology Digest, Posted 14 Jun 2018

Wizergos Wants to Use Advanced Speech Technology to Change the Way you Run Business Meetings

Wizergos, a startup based out of Bangalore, India, is making use of Advanced Speech recognition technology to change the way meetings are run. The software is designed from the ground up with the intention to make conducting and managing meetings easy.
Speech Technology Digest, Posted 14 Jun 2018

ViewLift Integrates Alexa Voice Control to its Fire TV Apps

ViewLift, a digital distribution and monetization platform, brings Alexa-based voice-activation to its video applications on Fire TV, by integrating Alexa Video Skill capabilities into its feature set. All of ViewLift's partners now can incorporate Alexa voice controls into their Fire TV applications.
Speech Technology Digest, Posted 14 Jun 2018

ID R&D Releases New AI-Based Biometric Security Solution

ID R&D, the award-winning biometric solutions provider offering proprietary AI-based behavioral, voice, and anti-spoofing user authentication capabilities, released the newest version of its most advanced voice biometric security solution, IDVoice.
Speech Technology Digest, Posted 13 Jun 2018

Artificial Intelligence Enriches Lives of Elderly Patients

This program allows users to conveniently access brain exercises from their phone or tablet while at home or in a healthcare facility. Today, the company is partnering with FirstLight Home Care to bring its software to non-medical caregivers for the first time.
Speech Technology Digest, Posted 12 Jun 2018

PIKA Technologies Announces EVS Codec Support for its Host Media Processing SDK, HMP-X

PIKA TechnologiesTechnologies is excited to announce the availability of EVS codec support (Enhanced Voice Services) as an option with its Host Media Processing software development solution, HMP-X.
Speech Technology Digest, Posted 07 Jun 2018

Amazon Fire TV Cube Allows You to Find and Watch TV Shows and Movies, Hands-free from Across the Room

Amazon announced Fire TV Cube, a hands-free 4K Ultra HD streaming media player with Alexa, allowing you to control your TV from across the room.
Speech Technology Digest, Posted 07 Jun 2018

GreenKey Files Patent on Fast, High-Accuracy Transcription Using Multiple Engines

GreenKey Technologies, creator of an artificial intelligence (AI) and voice-driven collaboration tool for financial market participants, announced that the U.S. Patent and Trademark Office has accepted its application for improved speed and transcription accuracy of automatic speech transcription based on multiple speech-to-text engines.
Speech Technology Digest, Posted 07 Jun 2018

Artificial Solutions Helps Kindred Futures Bring Chatbots to Gambling

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced that Kindred Futures, the innovation arm of Kindred Group, launched a chatbot, which leverages Artificial Solutions' powerful AI technology to enable customers to find and place bets faster than ever.
Speech Technology Digest, Posted 07 Jun 2018

Amazon Echo Look Now Available to All U.S. Customers

Alexa helps you look your best with Echo Look, an Echo device with a hands-free depth-sensing camera, built-in LED lighting, and computer vision-based background blur to make your outfits pop. Simply say, "Alexa, take a photo" or "Alexa, take a video" to get a share-worthy shot of your look, no smartphone camera or mirror required.
Speech Technology Digest, Posted 06 Jun 2018

Xerox Adds New Voice Command Solution to MFP

In an effort to build the most productive, efficient workplace, Xerox will feature Gabi Voice, a voice command solution for its Xerox AltaLink multifunction printers (MFPs).
Speech Technology Digest, Posted 06 Jun 2018

Study Shows Americans Are Skeptical of Voice-Assisted Shopping

RichRelevance, a provider of experience personalization, released the results of its second annual survey on how U.S. consumers search for and find products online. And, while shoppers are interested in innovations such as personalized and image search, voice-assisted shopping is still far from mainstream.
Speech Technology Digest, Posted 04 Jun 2018

Alexa Mishap Has Device Owners, Businesses Worried

You've probably already heard that Alexa recorded a family's entire conversation and then emailed it to someone on their contact's list. This is freaking out some customers who, apparently, didn't understand how Alexa works.
Speech Technology Digest, Posted 01 Jun 2018

44% of Americans Would Rather Scrub a Toilet Than Call Customer Support

New data released from Helpshift looked at what Americans most dread about the customer support experience, how it could be improved, and which industries have the most room for improvement (spoiler alert: it's telecoms). The survey also asked Americans which AI technologies they like and which they find creepy or annoying.
Speech Technology Digest, Posted 31 May 2018