Speech Technology Magazine

 

Speech Technology News Features

Alcatel-Lucent to Divest Itself of Genesys

The company receives a binding offer from Permira for $1.5 billion to divest its Genesys Telecommunications Laboratories business.
Speech Technology News Features, Posted 20 Oct 2011

Interactive Intelligence to Launch Cloud-based Communications Trial Program

"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
Speech Technology News Features, Posted 17 Oct 2011

New Service Stores Voicemail in the Cloud

Voisso.com lets users store, share, and access voicemail from cell phones and mobile devices.
Speech Technology News Features, Posted 17 Oct 2011

CallMiner Launches Eureka 8 with a Fully Automated Quality Solution

Eureka 8.0 offers 100 percent coverage, objective and immediate assessment, and results complemented with easily configurable dashboards and scorecards.
Speech Technology News Features, Posted 13 Oct 2011

MicroAutomation and Voxeo Announce Strategic Partnership

MicroAutomation joins Voxeo's Preferred Professional Services Partner Program.
Speech Technology News Features, Posted 11 Oct 2011

HP Acquires Control of Autonomy

The move positions HP in the enterprise information management and data market.
Speech Technology News Features, Posted 04 Oct 2011

Angel Launches Voice Updates for Salesforce Chatter

Voice for Chatter empowers voice collaboration through Chatter.
Speech Technology News Features, Posted 19 Sep 2011

Nuance Launches Its First Mobile Advantage Apps

The first two apps in the suite are designed to steer customers to mobile smartphone applications.
Speech Technology News Features, Posted 13 Sep 2011

Nuance Expands Ford SYNC to Europe with 19 New Languages

Ford's popular voice-enabled in-car infotainment system powered by Nuance to launch in Europe in 2012.
Speech Technology News Features, Posted 02 Sep 2011

Alcatel-Lucent Unveils a New Strategy for Genesys

Genesys Mobile Customer Engagement Strategy evolves companies from transactional, service-only apps to mobile customer conversations.
Speech Technology News Features, Posted 24 Aug 2011

Nuance Healthcare Expands Dragon Medical Portfolio

Advanced, real-time, medical speech recognition supports clinicians' documentation preferences while driving EHR adoption, quality input, and accurate reimbursement.
Speech Technology News Features, Posted 17 Aug 2011

Nuance to Acquire Loquendo

The deal is worth $75.5 million and brings together two speech technology leaders.
Speech Technology News Features, Posted 15 Aug 2011

Google to Acquire Motorola

The deal is worth $12.5 billion and brings a hardware manufacturer to the Android platform provider.
Speech Technology News Features, Posted 15 Aug 2011

Writing a Prescription for Speech

Companies need to start thinking about IVRs in a mobile and multimodal context.
Speech Technology News Features, Posted 11 Aug 2011

Voxeo Announces Prophecy 11 and VoiceObjects 11

Prophecy adds HD audio and IPv6 and fax support while VoiceObjects brings greater scalability and ease of use.
Speech Technology News Features, Posted 10 Aug 2011

Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service

Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?
Speech Technology News Features, Posted 10 Aug 2011

Mobile Speech Promises Glittering Prizes But Also Serious Challenges

Keynote panel at SpeechTEK 2011 explores smartphone frontier.
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Keynoter David Gergen Calls for Leadership

CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Theme: We're Drowning in Data

The state of speech analytics takes center stage at annual conference.
Speech Technology News Features, Posted 09 Aug 2011

Nexidia to Release ESI 9.0

New product suite version includes increased scalability and enhanced performance management capabilities.
Speech Technology News Features, Posted 08 Aug 2011

Speech Takes on New Roles

A growing interest in speech as part of a larger solution set is emerging.
Speech Technology News Features, Posted 08 Aug 2011

Angel Voice-Enables Social Networks

New applications let users post voice files to Facebook and Twitter.
Speech Technology News Features, Posted 03 Aug 2011

Nuance Names the Winners of Its I Speak Dragon Contest

Hundreds of people shared their stories of how speech technologies help in their personal and professional lives.
Speech Technology News Features, Posted 29 Jul 2011

Nuance Powers a Reservations Self-Service System for US Airways

US Airways is the first domestic airline to offer an intelligent service experience through natural language understanding.
Speech Technology News Features, Posted 22 Jul 2011

Verint Will Acquire Vovici

The combination will create a comprehensive VoC solution with multichannel analytics, including speech, social media, email, Web chat, and enterprise feedback.
Speech Technology News Features, Posted 20 Jul 2011

Nuance Acquires Webmedx

The acquisition adds to Nuance's transcription services and clinical understanding solutions portfolio.
Speech Technology News Features, Posted 15 Jul 2011

Medquist Holdings Acquires M*Modal

The deal is worth $130 million and brings together two medical documentation leaders.
Speech Technology News Features, Posted 14 Jul 2011

SpeechCycle Awarded Patent for Spoken Language Understanding

New patent deals with error recovery when an utterance can't easily be mapped to a specific path in the call flow.
Speech Technology News Features, Posted 12 Jul 2011

HarQen Releases Symposia, a System to Capture Conversation Highlights

This new cloud-based offering dynamically transforms any conversation into an interactive synopsis.
Speech Technology News Features, Posted 01 Jul 2011