Speech Technology Magazine

 

Speech Technology News Features

UTOPY Announces Three New Powerful SolutionsListen to this article in TTS, powered by Loquendo

First Call Resolution, Handle Time Optimization, and Call Volume Reduction harness the power of UTOPY's speech analytics platform.
Speech Technology News Features, Posted 17 Mar 2010

Pronexus Partners with BludisListen to this article in TTS, powered by Loquendo

The deal will expand the availability of Pronexus' rapid application development toolkit for IVR applications in Italy.
Speech Technology News Features, Posted 10 Mar 2010

YouTube Expands Video Transcription Option for AllListen to this article in TTS, powered by Loquendo

The move is seen as a shot in the arm for speech technologies.
Speech Technology News Features, Posted 05 Mar 2010

Nuance and ZTE Establish Strategic RelationshipListen to this article in TTS, powered by Loquendo

ZTE will ship Nuance VSuite and Nuance Vocalizer across its global mobile phone portfolio.
Speech Technology News Features, Posted 03 Mar 2010

Avaya Introduces Unified Communications Solutions for HealthcareListen to this article in TTS, powered by Loquendo

New solutions address patient flow, care coordination, and other key challenges for healthcare providers.
Speech Technology News Features, Posted 01 Mar 2010

Inphonite Launches InphoniteVoice 2010Listen to this article in TTS, powered by Loquendo

The messaging system for medical practices is available as a SaaS or an on-premise solution.
Speech Technology News Features, Posted 24 Feb 2010

Clemson Researchers Deliver Hands-Free, Speech-Enabled MessagingListen to this article in TTS, powered by Loquendo

An application from Juan Gilbert and his team at Clemson University aims to increase driver safety via speech technology.
Speech Technology News Features, Posted 18 Feb 2010

Nuance Acquires MacSpeechListen to this article in TTS, powered by Loquendo

The deal extends the Dragon NaturallySpeaking family to the Mac.
Speech Technology News Features, Posted 16 Feb 2010

Consumer Electronics to Get a Natural Language InterfaceListen to this article in TTS, powered by Loquendo

A new chip from Sensory provides a truly hands-free voice interface for many typical household products.
Speech Technology News Features, Posted 16 Feb 2010

Convergys Names Jeff Fox President and CEOListen to this article in TTS, powered by Loquendo

Fox succeeds David F. Dougherty, who will serve as a consultant to help facilitate a smooth transition.
Speech Technology News Features, Posted 10 Feb 2010

Voxeo Partners with Four Key Voice Biometrics Providers

Voxeo delivers voice verification, with major vendors providing solutions for every need.
Speech Technology News Features, Posted 09 Feb 2010

VoIP Penetration Forecast to Reach 79 Percent of U.S. Businesses by 2013Listen to this article in TTS, powered by Loquendo

New research from In-Stat finds growing number of firms have VoIP in at least one location.
Speech Technology News Features, Posted 02 Feb 2010

Nexidia and HyperQuality Partner for a More Powerful Customer Intelligence SolutionListen to this article in TTS, powered by Loquendo

Technologies and services combined to allow for a deeper analysis of call center interactions.
Speech Technology News Features, Posted 29 Jan 2010

Nuance VSuite Speech Software Now Available In China and BrazilListen to this article in TTS, powered by Loquendo

VSuite will allow Chinese and Brazilian users to speak commands on the Dell Mini 3i and Dell Mini 3iX.
Speech Technology News Features, Posted 27 Jan 2010

Yap Sees Gains in Voicemail to TextListen to this article in TTS, powered by Loquendo

The company signs two big clients, demonstrating growing interest among enterprises and carriers.
Speech Technology News Features, Posted 22 Jan 2010

PhoneFactor Offers Three-Factor Authentication Via Voice BiometricsListen to this article in TTS, powered by Loquendo

The company's integrated voiceprint verification services enable heightened security.
Speech Technology News Features, Posted 20 Jan 2010

Voxeo Acquires Multimedia Collaboration Solutions Provider ClackpointListen to this article in TTS, powered by Loquendo

Collaboration company bolsters Voxeo's unified communication and unified self-service offering.
Speech Technology News Features, Posted 20 Jan 2010

Study Finds Consumers Want Increased Automation in the Contact CenterListen to this article in TTS, powered by Loquendo

83% of consumers attribute some part of a bad customer service experience to live agent interactions.
Speech Technology News Features, Posted 15 Jan 2010

Adeptra Survey Reveals Banks and Card Issuers Are Investing in Technology to Battle FraudListen to this article in TTS, powered by Loquendo

Banks and card issuers recognize a need to improve fraud reporting and prefer to use direct methods to contact customers.
Speech Technology News Features, Posted 12 Jan 2010

Nuance and Ford Reveal Natural Language Capabilites for Next-Generation of SYNCListen to this article in TTS, powered by Loquendo

Nuance and Ford make it even easier to talk to your car with advancements in speech found in MyFord Touch SYNC.
Speech Technology News Features, Posted 08 Jan 2010

Google Showcases New Voice-Enabled SmartphoneListen to this article in TTS, powered by Loquendo

The company calls its new NexusOne mobile device a "superphone."
Speech Technology News Features, Posted 05 Jan 2010

Nuance Acquires SpinVoxListen to this article in TTS, powered by Loquendo

The company accelerates expansion of its voice-to-text business.
Speech Technology News Features, Posted 31 Dec 2009

Avaya Completes Nortel AcquisitionListen to this article in TTS, powered by Loquendo

New product roadmap expected within 30 days.
Speech Technology News Features, Posted 21 Dec 2009

Cbeyond Launches Cloud-Based Virtual ReceptionistListen to this article in TTS, powered by Loquendo

The service offers call answering, call routing, voicemail integration, company directory, and more.
Speech Technology News Features, Posted 18 Dec 2009

Nexidia Launches ESI—Quality for Contact CentersListen to this article in TTS, powered by Loquendo

The application offers new features that tie agent performance improvement directly into strategic corporate initiatives.
Speech Technology News Features, Posted 15 Dec 2009

W3C Tackles Emotion and MultimodalityListen to this article in TTS, powered by Loquendo

New working drafts of standards are released by the Multimodal Interaction Working Group.
Speech Technology News Features, Posted 11 Dec 2009

ParkMobile and VoltDelta Deliver Speech-Enabled Parking SolutionListen to this article in TTS, powered by Loquendo

The solution allows drivers to pay parking meters via a cell phone and voice recognition technology.
Speech Technology News Features, Posted 07 Dec 2009

DMG Consulting Report: Speech Analytics Continues To Grow RapidlyListen to this article in TTS, powered by Loquendo

The consulting firm releases its 2009-2010 Speech Analytics Market Report and predicts continued annual growth in the coming years.
Speech Technology News Features, Posted 02 Dec 2009

Speech Is Right for Directory AssistanceListen to this article in TTS, powered by Loquendo

New research finds speech recognition outperforms operators and databases in accuracy and speed.
Speech Technology News Features, Posted 01 Dec 2009