Speech Technology Magazine

 

Speech Technology News Features

UTOPY Unveils New Solutions to Maximize Customer Satisfaction and RetentionListen to this article in TTS, powered by Loquendo

Built atop UTOPY's speech analytics platform, UTOPY Customer Satisfaction and UTOPY Customer Retention deliver insights into the customer experience.
Speech Technology News Features, Posted 28 Apr 2010

Newfound Launches Free 48-Port Version of Its Call RecorderListen to this article in TTS, powered by Loquendo

New IP Call Recorder 2.0 is now available for immediate download,
Speech Technology News Features, Posted 27 Apr 2010

Google Expands Voice Search in Google MapsListen to this article in TTS, powered by Loquendo

Search by Voice comes to Google Maps 4.1 for Windows Mobile and Symbian S60 phones.
Speech Technology News Features, Posted 22 Apr 2010

CSC Launches Unified Communications as a ServiceListen to this article in TTS, powered by Loquendo

Cisco's Collaboration Portfolio provides turnkey managed service for global enterprises.
Speech Technology News Features, Posted 16 Apr 2010

New Genesys 8 Software Suite LaunchesListen to this article in TTS, powered by Loquendo

New customer service suite includes all the tools to manage customer conversations across channels and time.
Speech Technology News Features, Posted 14 Apr 2010

Sangoma NetBorder Call Analyzer 2.0 Now AvailableListen to this article in TTS, powered by Loquendo

New release of Call Progress Analysis engine improves outbound call accuracy and facilitates international deployments.
Speech Technology News Features, Posted 13 Apr 2010

Voice on the Go Takes Voice on the RoadListen to this article in TTS, powered by Loquendo

New application lets drivers listen to and respond to messages without ever looking at their phone.
Speech Technology News Features, Posted 09 Apr 2010

AVST Acquires Active VoiceListen to this article in TTS, powered by Loquendo

Integration of NEC Active Voice division into AVST strengthens the unified communications market position for both companies.
Speech Technology News Features, Posted 07 Apr 2010

Angel.com Merges Business Intelligence with IVR TechnologiesListen to this article in TTS, powered by Loquendo

New Caller First Analytics provides call data and application performance reporting to improve customer experiences and business results.
Speech Technology News Features, Posted 05 Apr 2010

Loquendo Reaches 70 VoicesListen to this article in TTS, powered by Loquendo

The company releases two new voices in American Spanish and Norwegian.
Speech Technology News Features, Posted 01 Apr 2010

Speech Rec Gets a Boost in Medical JournalListen to this article in TTS, powered by Loquendo

Nuance takes comfort from the support that the technology receives.
Speech Technology News Features, Posted 30 Mar 2010

West to Bolster UC Offering with Acquisition of SKT Business Communication Solutions

The deal adds professional services to guide customers through their unified communications transition.
Speech Technology News Features, Posted 23 Mar 2010

UTOPY Announces Three New Powerful SolutionsListen to this article in TTS, powered by Loquendo

First Call Resolution, Handle Time Optimization, and Call Volume Reduction harness the power of UTOPY's speech analytics platform.
Speech Technology News Features, Posted 17 Mar 2010

Pronexus Partners with BludisListen to this article in TTS, powered by Loquendo

The deal will expand the availability of Pronexus' rapid application development toolkit for IVR applications in Italy.
Speech Technology News Features, Posted 10 Mar 2010

YouTube Expands Video Transcription Option for AllListen to this article in TTS, powered by Loquendo

The move is seen as a shot in the arm for speech technologies.
Speech Technology News Features, Posted 05 Mar 2010

Nuance and ZTE Establish Strategic RelationshipListen to this article in TTS, powered by Loquendo

ZTE will ship Nuance VSuite and Nuance Vocalizer across its global mobile phone portfolio.
Speech Technology News Features, Posted 03 Mar 2010

Avaya Introduces Unified Communications Solutions for HealthcareListen to this article in TTS, powered by Loquendo

New solutions address patient flow, care coordination, and other key challenges for healthcare providers.
Speech Technology News Features, Posted 01 Mar 2010

Inphonite Launches InphoniteVoice 2010Listen to this article in TTS, powered by Loquendo

The messaging system for medical practices is available as a SaaS or an on-premise solution.
Speech Technology News Features, Posted 24 Feb 2010

Clemson Researchers Deliver Hands-Free, Speech-Enabled MessagingListen to this article in TTS, powered by Loquendo

An application from Juan Gilbert and his team at Clemson University aims to increase driver safety via speech technology.
Speech Technology News Features, Posted 18 Feb 2010

Nuance Acquires MacSpeechListen to this article in TTS, powered by Loquendo

The deal extends the Dragon NaturallySpeaking family to the Mac.
Speech Technology News Features, Posted 16 Feb 2010

Consumer Electronics to Get a Natural Language InterfaceListen to this article in TTS, powered by Loquendo

A new chip from Sensory provides a truly hands-free voice interface for many typical household products.
Speech Technology News Features, Posted 16 Feb 2010

Convergys Names Jeff Fox President and CEOListen to this article in TTS, powered by Loquendo

Fox succeeds David F. Dougherty, who will serve as a consultant to help facilitate a smooth transition.
Speech Technology News Features, Posted 10 Feb 2010

Voxeo Partners with Four Key Voice Biometrics Providers

Voxeo delivers voice verification, with major vendors providing solutions for every need.
Speech Technology News Features, Posted 09 Feb 2010

VoIP Penetration Forecast to Reach 79 Percent of U.S. Businesses by 2013Listen to this article in TTS, powered by Loquendo

New research from In-Stat finds growing number of firms have VoIP in at least one location.
Speech Technology News Features, Posted 02 Feb 2010

Nexidia and HyperQuality Partner for a More Powerful Customer Intelligence SolutionListen to this article in TTS, powered by Loquendo

Technologies and services combined to allow for a deeper analysis of call center interactions.
Speech Technology News Features, Posted 29 Jan 2010

Nuance VSuite Speech Software Now Available In China and BrazilListen to this article in TTS, powered by Loquendo

VSuite will allow Chinese and Brazilian users to speak commands on the Dell Mini 3i and Dell Mini 3iX.
Speech Technology News Features, Posted 27 Jan 2010

Yap Sees Gains in Voicemail to TextListen to this article in TTS, powered by Loquendo

The company signs two big clients, demonstrating growing interest among enterprises and carriers.
Speech Technology News Features, Posted 22 Jan 2010

PhoneFactor Offers Three-Factor Authentication Via Voice BiometricsListen to this article in TTS, powered by Loquendo

The company's integrated voiceprint verification services enable heightened security.
Speech Technology News Features, Posted 20 Jan 2010

Voxeo Acquires Multimedia Collaboration Solutions Provider ClackpointListen to this article in TTS, powered by Loquendo

Collaboration company bolsters Voxeo's unified communication and unified self-service offering.
Speech Technology News Features, Posted 20 Jan 2010