Speech Technology Magazine

 

Speech Technology News Features

Password Reset Is Nuance's Latest Offering

Part of Nuance's Employee Productivity Suite, solution can save IT departments up to $20 per call.
Speech Technology News Features, Posted 19 Feb 2008

Customer SelfService Is a Snap for Vodafone Customers

Telecom giant installs SelfService Suite to deliver on-device customer care
Speech Technology News Features, Posted 15 Feb 2008

A Talking Head Lends a Helping Hand

Two professors at the University of California-Santa Cruz received a $100,000 grant from Microsoft to fund their work on a virtual speech therapy tutoring system to help stroke victims regain their powers of speech.
Speech Technology News Features, Posted 14 Feb 2008

Analytics to Become a Broader Business Tool

Because of the increasing multimodality of customer interactions that include not only phones but chat, email, and Web data, enterprises need to think beyond the call center to maximize the benefits of a speech analytics solution, analyst firm Frost & Sullivan concluded in a recent report.
Speech Technology News Features, Posted 13 Feb 2008

The Legacy Ends HereListen to this article in TTS, powered by Loquendo

VirtualLogger initiated a Trade-Up Program for new customers that gives them cash in exchange for their legacy call recording and quality monitoring systems.
Speech Technology News Features, Posted 12 Feb 2008

Spinning Out a UC Service

Known mostly for its speech-to-text services, SpinVox announced today its entrance into the unified communications sector with the release of Spinvox CallMail for Call Centers and Spinvox Enterprise Voicemail for medium and large businesses.
Speech Technology News Features, Posted 11 Feb 2008

Conferencing Goes Hi-Def

GIPS releases the first software-based multiparty high-definition video conferencing solution.
Speech Technology News Features, Posted 08 Feb 2008

Unified Communications Uptake Predicted

Though adoption of unified communications has been relatively slow so far, a new report from Datamonitor has identified UC systems as a "trend to watch" in 2008.
Speech Technology News Features, Posted 07 Feb 2008

Microsoft Ads Context to Video

At DemoFest yesterday, Microsoft showcased new targeted advertising options for online multimedia. One of the options, Contextual Ads for Video, uses speech recognition technology to mine video content and scroll ads based on the subject of the conversation.
Speech Technology News Features, Posted 06 Feb 2008

Making the Internet Talk

Text-to-speech (TTS) provider Cepstral is giving a voice to the Web avatars used on the 3D instant messenger site IMVU Virtual World.
Speech Technology News Features, Posted 05 Feb 2008

Speech for Super Tuesday

SpinVox gives voters a voice after they leave the polls in primary states.
Speech Technology News Features, Posted 04 Feb 2008

Microsoft Bids for Yahoo!—Again!

Software giant looks to swallow up search provider for $44.6 billion.
Speech Technology News Features, Posted 01 Feb 2008

Narrowing the Field in Voice Search

SRI International, an independent, nonprofit research institute, today announced that it's been issued a U.S. patent for voice-to-database (V2DB) technology that allows users to vocally access in a single step information in multimillion-item databases.
Speech Technology News Features, Posted 30 Jan 2008

Commetrex’s BladeWare VXML CE: Good News for the SMB Market?

Commetrex, a telecom media-server and gateway technology provider, announced today that its BladeWare VoiceXML (VXML) Commercial Edition (CE) was selected by Interactive Intelligence. BladeWare VXML CE, a paid version of its open-source BladeWare VXML program, is the only VXML interpreter on the market updated for VXML's 2.1 standard.
Speech Technology News Features, Posted 29 Jan 2008

New Phone Reads to the Blind

K-NFB Reading Technology, a joint venture between Kurzweil Technologies and the National Federation of the Blind, unveiled today reading software designed for the Nokia N82 smartphone.
Speech Technology News Features, Posted 28 Jan 2008

Holiday Smartphone Buyers Want Their Money Back

While electronics were very popular gift items this holiday season, slightly less than a quarter of those who bought smartphones this year ended up returning them to the retailer, according to new research by Opinion Research.
Speech Technology News Features, Posted 25 Jan 2008

Video Takes Front Stage in Envox 7.1

Envox Worldwide has released the newest version of its communications development platform, Envox 7.1. The updated version includes new features for interactive voice response, but also contains video capabilities that point toward a 3G-enabled mobile future.
Speech Technology News Features, Posted 24 Jan 2008

French TV Says 'Oui' to blinkx

Multimedia search engine blinkx announced today its partnership with French international news channel FRANCE 24, in which blinkx users will be able to access the broadcaster's library of programming at blinkx.com.
Speech Technology News Features, Posted 23 Jan 2008

AT&T Debuts U-Verse Voice VoIP Service

Following a limited launch in late December, AT&T debuted its new digital voice service, U-Verse Voice, in Detroit today.
Speech Technology News Features, Posted 22 Jan 2008

A Magic Implementation of Speech in Healthcare

In another expansive implementation of speech technology in healthcare, iSOFT, a division of the British-based IBA Health Group, today announced that it's integrating Royal Philips Electronic's SpeechMagic technology into its RadCentre radiology information system.
Speech Technology News Features, Posted 21 Jan 2008

Taking Doctors Off the Line

Following a special program partnership between NotifyMD and the Iroqois Healthcare Alliance, doctors throughout most of upper New York State may almost never have to pick up their office phones again.
Speech Technology News Features, Posted 18 Jan 2008

CallWave Goes Premium, Moves to Mac

Facing competition from speech-to-text (STT) providers like SpinVox, CallWave upped the ante on its service offerings this Monday when it launched three new subscription plans connected to its service.
Speech Technology News Features, Posted 17 Jan 2008

A Quick Take on Speech in the iPhone

Quicktate.com, a web-based service that uses speech-to-text technology to transcribe voicemails on PDAs or smart phones, announced today at Macworld in San Francisco the beta release of a speech-to-text service that lets users read voicemail messages on their iPhones.
Speech Technology News Features, Posted 16 Jan 2008

MacSpeech + Nuance = Dictate

Speech recognition software provider MacSpeech planned to replace its existing speech-to-text (STT) iListen software with Dictate, which uses Nuance's Dragon NaturallySpeaking technology.
Speech Technology News Features, Posted 15 Jan 2008

W3C Releases Pronunciation Guidance

The Pronunciation Lexicon Specification (PLS) defines the syntax for specifying pronunciation lexicons to be used by automatic speech recognition and speech synthesis engines in voice browser applications.
Speech Technology News Features, Posted 15 Jan 2008

Warehouse Workers Speak to Oracle

Wavelink, a provider of mobile applications and network management software, is partnering with Oracle to deliver a supply chain execution suite of products that include voice technologies.
Speech Technology News Features, Posted 14 Jan 2008

Speech Self-Service a Top Priority in 2008

Companies are beginning to see the technology as an essential part of customer service strategy.
Speech Technology News Features, Posted 11 Jan 2008

When it Comes to Health, TTS Isn’t Always the Answer

Despite speech technology's increasingly prominent role in the health care industry, some instances remain in which a human voice gets the job done just as well, if not better.
Speech Technology News Features, Posted 10 Jan 2008

blinkx Partners with ITN Source

Video search engine blinkx announced today its partnership with ITN Source, a professional video content provider based out of the United Kingdom.
Speech Technology News Features, Posted 09 Jan 2008