Speech Technology Magazine

 

Speech Technology News Features

Boeing's Credit Union Switches to Speech-Enabled IVR

Boeing Employees' Credit Union (BECU) selected TuVox for the redesign and restructure of its telephony infrastructure to include an interactive voice response (IVR) application.
Speech Technology News Features, Posted 06 Nov 2007

Coalition Announces Open Platform for Mobile Devices

The Open Handset Alliance, an international coalition of 34 mobile operators, handset manufacturers, and semiconductor companies, announced today the development of Android, an open platform for mobile devices
Speech Technology News Features, Posted 05 Nov 2007

Leading Dutch Grocer Uses Voxware to Voice-Enable Warehouses

Albert Heijn, a unit of the worldwide retail food conglomerate Royal Ahold, has deployed Voxware's voice picking solution in four regional distribution centers (DC's) throughout the Netherlands, and plans to begin installing it in two national DC's in January.
Speech Technology News Features, Posted 02 Nov 2007

With One Voice Technologies, India's Residents Enter Dialtone 2.0

One Voice Technologies will provide its MobileVoice email reader, which allows users to read and send email from either a landline or mobile device, to Mahangar Telephone Nigman in India.
Speech Technology News Features, Posted 01 Nov 2007

Partnering (and Adapting) for a Multichannel View

Speech analytics provider CallMiner announced today its partnership with Clarabridge, a Virginia-based text analysis software company.
Speech Technology News Features, Posted 30 Oct 2007

New Car Kits To Use Voice

To ease a driver's responsibilities in the hands-busy, eyes-busy environment behind the wheel, Parrot introduced today two voice-powered products for cars and motorcycles, to be released during the second quarter of 2008.
Speech Technology News Features, Posted 29 Oct 2007

Facebook Integrates SpinVox Speech-to-Text Applications

Through a deal reached today, Facebook will incorporate SpinVox's speech-to-text (STT) applications into its network, allowing users to update their status, write on comment boards, send messages to other users, and post blog-like ‘note' entries to their profiles.
Speech Technology News Features, Posted 25 Oct 2007

Nuance Stakes Its Place in Mobility

Nuance unfolded its mobile roadmap during the company's Conversations users' conference yesterday in Boca Raton, Fla.
Speech Technology News Features, Posted 24 Oct 2007

Nuance to Acquire Viecore

Transaction is expected to broaden Nuance's services capabilities in financial services, telecommunications, healthcare, utilities and government
Speech Technology News Features, Posted 23 Oct 2007

Speech to Be the Catalyst for Mobile Web Innovation

BOCA RATON, Fla. — Citing statistics of mobile Web adoption rates, Vlad Sejnoha, chief scientist at Nuance Communications, presented a case, or challenge, for the rapid, cutting-edge development of speech-enabled applications for mobile services.
Speech Technology News Features, Posted 23 Oct 2007

SoundBite Bites Back

The initial public offering for on-demand voice messaging provider SoundBite Communications continues to be delayed due to accusations of patent infringement.
Speech Technology News Features, Posted 23 Oct 2007

Voice Connects Consumers to Networks

Boca Raton, Fla. — In the opening keynote of Nuance's Conversations convention here, James Canton, noted futurist and head of The Institute for Global Futures, emphasized that the convergence of various networks and technologies will power and ultimately determine the future of business enterprise. And tools, such as voice, that enable platform interactivity will be crucial.
Speech Technology News Features, Posted 22 Oct 2007

Speech Technologies Take to the Skies in Newest Fighter Jet

When the U.S. Air Force rolls out its newest fighter jet, the F-35 Lightning II Joint Strike Fighter, pilots will be talking to it instead of physically manipulating controls and display panels in the cockpit.
Speech Technology News Features, Posted 19 Oct 2007

TTS Solution Fully Integrated with iPod and iPhone

The push for including speech applications in the iPhone and iPod won a small victory today.
Speech Technology News Features, Posted 18 Oct 2007

Opus Report Notes Upswing In Voice Biometrics

A recent report from Opus Research released Monday indicates strong growth in the voice biometrics field, while acknowledging the impact the advent of unified communications (UC) might have on the security infrastructure.
Speech Technology News Features, Posted 17 Oct 2007

Hexia Releases Iceland's First Mobile Text-to-Speech Application

Though its population tops slightly more than 300,000, Iceland's tech-saavy citizens have made for a country willing to adopt cutting-edge technologies at rates similar to the rest of Europe. And this month, Icelandic speech company Hexia launched the country's first text-to-speech (TTS) application for mobile phones. Called Ragga, the self-service application delivers synthesized speech to a user's mobile device.
Speech Technology News Features, Posted 16 Oct 2007

Using Speech to Save Lives and Money

Locution today released a new version of its CADVoice 911 Automated Dispatching Software, a software solution that uses speech technology to enable a swifter response time from fire fighters and paramedics.
Speech Technology News Features, Posted 15 Oct 2007

Northern Ireland Electricity Powers Customer Service with Voice

The arrival of competition in the energy market drove Northern Ireland Electicity (NIE) Supply, a power utility serving 758,000 home and business customers in Northern Ireland, to implement a speech-enabled customer self-service application recently.
Speech Technology News Features, Posted 12 Oct 2007

Speech Helps Virtual Bar-Goers Meet the Girl of Their Dreams

Fubar has helped more than 1 million people meet friends or flirt while they wear sweatpants. Now, Jangl is using speech technologies to help them get to the next level: grabbing a new friend's or love interest's phone number or leave them a voicemail.
Speech Technology News Features, Posted 11 Oct 2007

Speech Technology Without Speech Recognition

When faculty and graduate students at the University of Washington developed the Vocal Joystick, they envisioned a simple device to help individuals without the use of hands or arms to browse the Web, control a screen, or play a video game. Earlier today, the university announced that it has adopted the system to interface with a robotic arm—an aspect of Vocal Joystick it started working on this year.
Speech Technology News Features, Posted 10 Oct 2007

Nuance Expands Medical Transcription Services

Nuance Communications today announced an expansion of its Enterprise Express Speech System, the company's speech-assisted transcription service, using Dragon speech-to-text capabilities, coupled with technology from Dictaphone.
Speech Technology News Features, Posted 09 Oct 2007

Dialogic Adds to IVR Platform with EAS Acquisition

Dialogic announced today its acquisition of all outstanding shares of EAS Group. In so doing, the company acquired EAS subsidiaries Cantata Technoogy, Excel Switching, Brooktrout Technology, and SnowShore Networks.
Speech Technology News Features, Posted 08 Oct 2007

Speech Takes the Pain out of Jury Duty

Jury Systems, a provider of jury management systems for courts around the country, added interactive voice response (IVR) capabilities to its JURY+ Next Generation suite of products. Jury Systems is branding the IVR product as the Jury+ Voice solution.
Speech Technology News Features, Posted 05 Oct 2007

U.K. Contact Centers Spend Too Much on Agent Verification

A new report from ContactBabel has found that U.K. contact center costs for agents to verify customer information have reached $1.8 billion, when voice biometrics could save a significant portion of that money.
Speech Technology News Features, Posted 04 Oct 2007

Nuance Acquires Speech-Enabled Medical Imaging Company

Nuance Communications announced earlier today its acquisition of Commissure, a medical imaging software company that uses speech technology to optimize and streamline radiology workflow, for an undisclosed amount. This transaction extends Nuance's capabilities in its Dictaphone solutions for medical imaging as well as its expertise in the radiology market.
Speech Technology News Features, Posted 03 Oct 2007

Cisco Buys Another Piece of the Contact Center Puzzle

The networking giant's acquisition of Latigent, a provider of contact center business intelligence software, extends the reach of its Customer Contact Business Unit.
Speech Technology News Features, Posted 03 Oct 2007

Dublin Airport Gives Flight Information a Voice

Dublin Airport Authority announced today that it recently implemented a fully automated, speech-based flight information system to reduce contact center overload.
Speech Technology News Features, Posted 02 Oct 2007

Nuance Names Wes Hayden to Head New Enterprise Division

Genesys Telecommunications Laboratories CEO Wes Hayden joined Nuance Communications Oct. 1 as president of the company's new Enterprise Division. In this new position, Hayden will be responsible for managing strategy operations, marketing, professional services, and engineering for Nuance's enterprise products and solutions.
Speech Technology News Features, Posted 01 Oct 2007

Flight Simulators Get a Voice

Voice analysis technologies provider Nemesysco will provide its layered voice analysis (LVA) technologies to BVR Systems, a provider of training and simulation solutions, for use in its virtual flight simulators for the military.
Speech Technology News Features, Posted 28 Sep 2007