Speech Technology Magazine

 

Speech Technology News Features

Datamonitor Report Finds Growth of Home-Based Contact Center Agents

In a report published today, market analysis firm Datamonitor found 47,000 customer service agents work from home worldwide, and expects this number to rise to almost 224,000 (a 36.4 percent increase) by 2012.
Speech Technology News Features, Posted 27 Sep 2007

Nuance Powers Turkish Airline Applications

As further indication of how speech technologies in general, and interactive voice response (IVR) systems in particular, are becoming ubiquitous, Pegasus this week became the first Turkish airline to adopt a speech application for handling flight information calls.
Speech Technology News Features, Posted 26 Sep 2007

Coveo Wins Patent for Search Technology

Coveo announced today that its audio/video, speech recognition-powered search technology received a patent. Part of the company's Coveo Audio-Video Search (CAVS) technology, the Coveo speech recognition application differentiates from others because it can both cater to a specific industry's jargon and modify its dictionary as needed.
Speech Technology News Features, Posted 25 Sep 2007

speech@microsoft Activates Blog

To better consolidate information related to speech capabilities within the Microsoft Vista operating system, the developers responsible for incorporating speech into Windows Vista have launched a blog.
Speech Technology News Features, Posted 24 Sep 2007

VoiceVerified Expands Marketing Effort

Under a co-marketing agreement reached yesterday, ICT Group, a provider of customer management and business process outsourcing solutions, will begin offering voice biometrics solutions from VoiceVerified to its customers.
Speech Technology News Features, Posted 21 Sep 2007

GPS System with TTS Capabilities Enters Chinese Market

GPS provider Magellan announced yesterday that it would market three of its leading speech-enabled products in China, a country where entering text can be difficult because of the large number of unique characters in its alphabet.
Speech Technology News Features, Posted 20 Sep 2007

Nuance Installs NLP System for Nordic Telco

Nordic telecommunications company Telenor replaced its directed dialogue IVR with the Call Steering application from Nuance Communications. The application runs on the Dolphin HotVoice platform, integrated with the Nuance speech engine.
Speech Technology News Features, Posted 19 Sep 2007

Sensory and CSR Team to Offer Speech-Powered Bluetooth Chip

Known for making embedded speech recognition chips and software, Sensory expanded its offerings today with the announcement that it will provide chips for wireless Bluetooth headsets manufactured by CSR.
Speech Technology News Features, Posted 18 Sep 2007

Microsoft Finds The First Client for Its Tellme Technology

Beginning today, U.S. wireless carrier Sprint-Nextel is offering customers a new Microsoft Web and local business search application using GPS and voice recognition technologies.
Speech Technology News Features, Posted 18 Sep 2007

IBM's New Avatar Talks to the Deaf

An estimated 55,000 people in the United Kingdom use British Sign Language (BSL) to communicate, yet there are relatively few services and needs designed to accommodate them. With that in mind, IBM announced Friday the development of a new system, called SiSi (Say It Sign It), which automatically converts spoken text into BSL.
Speech Technology News Features, Posted 17 Sep 2007

With EVA, the Office Is Just a Call Away

Excendia, a developer of speech-enabled unified communications and speech mobility solutions, recently signed a deal with IBM to include its Excendia Virtual Assistant (EVA) on IBM WebSphere Voice Server.
Speech Technology News Features, Posted 14 Sep 2007

Web Site Seeks to Create an Online Speech Community

Genesys Telecommunications Laboratories and Nuance Communications announced plans today to form an online community for the entire speech technology industry. Phase one of the effort will involve launch of the Web site www.speech-community.com next month.
Speech Technology News Features, Posted 13 Sep 2007

Nemesysco’s Voice Analysis Helps Detect Mental Stress

Psycholosoft, a research group affiliated with the Department of Psychology at Japan's Tsukuba University, determined that Nemesysco's Layered Voice Analysis (LVA) technology is a reliable and valid tool for detecting mental stress through speech.
Speech Technology News Features, Posted 12 Sep 2007

AP to Use Speech in News Production System

TVEyes, a provider of real-time search and monitoring systems for broadcasters, will work with The Associated Press to integrate its speech-to-text technology within AP's ENPS news production system.
Speech Technology News Features, Posted 12 Sep 2007

Call Genie Signs Deal for Voice-Enabled Searches

Call Genie signed a deal with R.H. Donnelley, a major phone directory and online search company, to supply its EVD product and services for Donnelley's 1-800 voice-enabled local search system.
Speech Technology News Features, Posted 12 Sep 2007

EveryZing Makes Everything Searchable

EveryZing—a speech-to-text-based multimedia search and merchandising platform—announced earlier today a multitude of partnerships with Boston media firms Boston.com, 890 ESPN, boston.tv, and a variety of radio stations.
Speech Technology News Features, Posted 11 Sep 2007

Voice Apps Gaining Voice in Mobile Devices

If any concerns remain about the lack of speech solutions in mobile devices, perhaps they were quelled somewhat by the release today of the initial usage statistics of the Nuance Voice Control application preloaded on the Palm Treo 775p smartphone.
Speech Technology News Features, Posted 10 Sep 2007

Speech Recognition Puts Content into Context

Digitalsmiths Corp. iannounced yesterday that it had successfully demoed VideoSense, the first fully automated contextual video ad targeting solution that uses speech recognition and works on traditional broadcast, broadband, and mobile applications.
Speech Technology News Features, Posted 06 Sep 2007

SER Adds Gryphon Networks Do-Not-Call Solution to Call Center

SER Solutions, a Virginia-based call management and speech analytics provider, is integrating Gryphon Networks' Contact Governance software to its clients. If they choose to do so, SER customers may opt for Gryphon's Guardian Interactive solution, which provides an automated do-not-call (DNC) solution for outbound contact centers.
Speech Technology News Features, Posted 05 Sep 2007

Campuses Implement Speech Systems to Improve Safety

Send Word Now, a provider of on-demand alerting and response services, has been working with dozens of educational institutions across the nation to increase campus safety in time for classes to start this week.
Speech Technology News Features, Posted 05 Sep 2007

Wisconsin Law Firm Implements BigHand Digital Dictation Software

One of Wisconsin's leading law firms, Whyte Hirschboeck Dudek, has joined the growing number of law firms across the country to have recently implemented the BigHand Digital Dictation system.
Speech Technology News Features, Posted 05 Sep 2007

AT&T To Eliminate Prerecorded Time

As of Sept. 19, California residents will no longer be able to make a phone call to hear the correct time. AT&T is reportedly canceling the service.
Speech Technology News Features, Posted 05 Sep 2007

SpinVox Voice Message Conversion System Powers Truemors.Com

SpinVox's voice-to-text conversion system is now supporting Truemors.com, the news and social networking site that allows people to post time-sensitive rumors, news and sightings.
Speech Technology News Features, Posted 05 Sep 2007

Nuance Powers Latest TomTom Navigation Devices

Portable navigation device provider TomTom has selected speech solutions from Nuance Communications to power its TomTom GO family: the TomTom GO 520, TomTom GO 720 and the TomTom GO 920.
Speech Technology News Features, Posted 31 Aug 2007

Callwave’s Vtxt Hits One Million Voicemail-to-Text Transcriptions

Two months after releasing a beta version of its Vtxt service, Callwave announced yesterday it had transcribed 1 million voicemail-to-text messages. The company, which develops technology linking phones and computers, currently offers the only voicemail-to-text service free of charge. In addition to text transcriptions of voicemail sent via SMS, Callwave also sends the transcribed message to an end-user's e-mail address, and posts it to the user's account on the company's Web site.
Speech Technology News Features, Posted 30 Aug 2007

SVOX Adds Languages to Its TTS Technology

SVOX yesterday enhanced its text-to-speech offerings to include Japanese, bringing to 18 the number of languages its speech technologies support.
Speech Technology News Features, Posted 29 Aug 2007

Meridian Licenses Fonix Technology for 511 Traffic Information Service

Meridian Environmental Technology, a provider of weather forecasting and road information services, has deployed a 511 traveler information service in Georgia that incorporates Fonix speech recognition technology.
Speech Technology News Features, Posted 29 Aug 2007

Vontoo Provides New Approach to Faith-Based Communications

Through a partnership with phone messaging company Vontoo, Broken Arrow Assembly of God Church in Oklahoma is leading a nationwide trend in turning the latest voice broadcasting technology to its advantage.
Speech Technology News Features, Posted 29 Aug 2007

Say Hello Selects Nuance for New Free DA Service

Nuance Communications has extended its reach into the free directory assistance (DA) market by providing speech solutions and services to Say Hello, an advertiser-supported voice portal network designed to connect local consumers with local merchants through enhanced directory information services.
Speech Technology News Features, Posted 29 Aug 2007