Speech Technology Magazine

 

Speech Technology News Features

NEC's Buy o'Sphere Expands the Ecosystem

The Japanese-based vendor's purchase of Sphere Communications is a move to bolster its unified communications portfolio, according to one industry pundit.
Speech Technology News Features, Posted 10 Aug 2007

Nuance Releases Mobile Voice Control for BlackBerry Smartphones

Made with the on-the-go user in mind, Nuance announced today the availability of its Nuance Voice Control application for BlackBerry smartphones.
Speech Technology News Features, Posted 09 Aug 2007

NEC Unified's UC Solution Targets SMBs

NEC Unified Solutions launched today its unified communications solution for small- and mid-sized businesses (SMBs).
Speech Technology News Features, Posted 08 Aug 2007

Dictaphone PowerScribe from Nuance Tops 1,000 Customers

BURLINGTON, Mass. -- Nuance Communications' Dictaphone Healthcare Solutions scored its 1,000th customer win last week when Yale-New Haven Hospital signed on to use its Dictaphone PowerScribe dictation application throughout its 118-member Radiology Department.
Speech Technology News Features, Posted 08 Aug 2007

iQor Implements Contact Center Solution From Aspect Software

LONDON -- Debt collection agency iQor has implemented Aspect Unified IP, from Aspect Software, in its U.K. collections center of excellence in nearby Preston.
Speech Technology News Features, Posted 08 Aug 2007

Apptera Serves Relevant Ads for eBay Auction Calls

PALO ALTO, Calif. -- Apptera's MobileAd Technology is the ad serving technology behind UnWired Nation's Voice Publishing Platform that also powers eBay automated phone alerts.
Speech Technology News Features, Posted 08 Aug 2007

Skype to Reach Any Cellphone with SpinVox Voice-to-Screen Messaging

SpinVox has signed a contract with Voice over Internet Protocol (VoIP) provider Skype to offer the SpinVox voice-to-text service for its internet-communication software.
Speech Technology News Features, Posted 08 Aug 2007

Turkcell Leverages Intervoice Platform

ISTANBUL, Turkey -- Turkey's leading wireless service provider, Turkcell, is expanding its use of the Intervoice Media Exchange platform to host a new service named KimAramis.
Speech Technology News Features, Posted 08 Aug 2007

Say Hello Launches Local Information and Advertising Voice Portal

TORONTO -- Call Genie's Enhanced Voice Directory (EVD) product has been chosen as the platform for a planned rollout of "Say Hello," a city-by-city network of advertiser-supported voice portals designed to connect local consumers with local merchants.
Speech Technology News Features, Posted 08 Aug 2007

Unisys Chosen by Sprint for Next-Generation Voice Messaging

BLUE BELL, Pa. -- Unisys late last week signed a five-year, multimillion-dollar contract with Sprint to help it enhance its voicemail infrastructure.
Speech Technology News Features, Posted 08 Aug 2007

Ontario Systems Selects Loquendo TTS for Voice Messaging Solution

MUNCIE, Ind. - Debt collection software provider Ontario Systems will power its voice messaging solution, Verified Contacts, with Loquendo's multilingual text-to-speech technology.
Speech Technology News Features, Posted 08 Aug 2007

Crescendo Launches Healthcare Speech Recognition Blog

Professionals working in either healthcare or speech technology have a new blog to turn to for up-to-date industry developments, case studies, and best practices.
Speech Technology News Features, Posted 07 Aug 2007

Autonomy Integrates Multichannel Interaction Analysis into etalk

The integration enables organizations to gain a more granular understanding of their customers and to quickly understand the trends and issues that could have a profound effect on the business.
Speech Technology News Features, Posted 06 Aug 2007

Blind Customers Target Cell Phones

Blind and visually impaired customers are taking legal action against the cell phone industry to force cell phone manufacturers and service providers to better incorporate assistive technologies for the blind into their products.
Speech Technology News Features, Posted 03 Aug 2007

IBM Integrates Speaker Verification into WebSphere Middleware

ARMONK, N.Y. -- This week, IBM announced plans to include voice biometrics security into its WebSphere middleware product, marking the first time speaker verification has been so closely linked to middleware, according to one analyst
Speech Technology News Features, Posted 02 Aug 2007

One Voice Technologies and LTB Audio Partner to Create the Digital Home

Imagine using your voice to tell your Media Center to play MP3 or iTunes music, call to order a pizza, set the thermostat or home theater lighting, play a photo slideshow, watch and record live TV, read and send email, or initiate a video chat session with a friend.
Speech Technology News Features, Posted 01 Aug 2007

SRC Provides Dictation and ASR Solutions to Hammersmith Hospitals

LONDON -- SRC will deploy the WinScribe digital dictation and Dragon NaturallySpeaking speech recognition systems from Nuance Communications throughout the Histopathology Department at Hammersmith Hospital and Charing Cross Hospital.
Speech Technology News Features, Posted 01 Aug 2007

Travel Portal Unveils First Proactive Call Response Capability

BUDAPEST -- Skymol Corp. yesterday announced that Start Utazás, a Hungarian online travel portal with approximately 500,000 visitors and 4 million page views every month, has launched the industry's first proactive live voice, video, and text chat capability developed exclusively for sales and customer service.
Speech Technology News Features, Posted 01 Aug 2007

Movie Ticket Provider Partners with Apptera to Offer Voice–Activated Phone Ticketing Service

SAN BRUNO, Calif. -- MovieTickets.com has extended its online services to the phone, offering domestic movie-goers the option to hear movie showtimes and purchase advance tickets. Apptera will automate the new phone-based service and provide a unique advertising platform.
Speech Technology News Features, Posted 01 Aug 2007

Voice Technology Makes Talking to Your Plant a Two-Way Affair

NEW YORK (Reuters) -- Imagine answering your cell phone to hear your Scotch Moss plant telling you in a fake Glaswegian accent that it needs a drink. This scenario is not far from reality with a group of postgraduate students at New York University developing a way for over-watered or dry plants to phone for help.
Speech Technology News Features, Posted 01 Aug 2007

Credigy Selects LiveVox Voice Portal 2.0 for Agent Management

SAN FRANCISCO -- Credigy, a receivables management services company, became the latest customer to employ LiveVox's Voice Portal 2.0 platform.
Speech Technology News Features, Posted 01 Aug 2007

U.S. Attorneys Office Standardizes on Nuance Dictation Software

As part of a productivity initiative, the U.S. Attorneys Office will roll out Nuance Communications' Dragon NaturallySpeaking Professional dictation solution to its 15,000 employees across multiple locations throughout the country.
Speech Technology News Features, Posted 27 Jul 2007

West Launches Automated Notification Solution

OMAHA, Neb. -- West Corp. subsidiary West Notifications Group announced today the availability of IntelliCast, a multichannel, automated notification solution that allows companies to communicate meaningful information, such as flight delays, prescription pick-ups, and appointment reminders, to their customers, employees, and partners through automated voice, email, fax, and text messaging.
Speech Technology News Features, Posted 25 Jul 2007

Physicians at 22 Italian Hospitals to be Provided with Philips SpeechMagic

VIENNA -- The 22 hospitals in Italy's Friuli-Venezia Giulia region will roll out Royal Philips Electronics' speech recognition-based document creation platform powered by SpeechMagic.
Speech Technology News Features, Posted 25 Jul 2007

Esurance to Deploy Calabrio Quality Management

MINNEAPOLIS - Auto insurance provider Esurance will integrate Calabrio's Quality Management software into its existing Cisco Unified Contact Center Enterprise customer interaction network.
Speech Technology News Features, Posted 25 Jul 2007

A New Jersey Healthcare Network Chooses Siemens

BOCA RATON, Fla. -- AtlantiCare, a healthcare provider in southeastern New Jersey, will implement the HiPath unified communications platform from Siemens Communications to upgrade its communications infrastructure for more than 4,460 employees across 60 locations.
Speech Technology News Features, Posted 25 Jul 2007

New York Firefighters Use Vontoo Voice Messaging to Reach Retirees

Manhattan's Engine 67 turned to an automated messaging service offered by voice broadcasting technology company Vontoo to keep in touch with FDNY retirees about reunions and other social events.
Speech Technology News Features, Posted 25 Jul 2007

Design Firm Selects Hosted VoIP Solution

ATLANTA -- Commercial interior design firm Interprise selected Cypress Communications as its hosted communications provider.
Speech Technology News Features, Posted 25 Jul 2007

Miami Valley Hospital Signs on with Language Access Network

DAYTON, Ohio -- Miami Valley Hospital, an 848-bed hospital here, has signed a two-year service agreement with Language Access Network for MARTTI (My Accessible Real Time Trusted Interpreter), a live video/audio interpretation service.
Speech Technology News Features, Posted 25 Jul 2007