Speech Technology Magazine

 

Speech Technology News Features

Somerfield Orders New Voxware Voice Software

THEALE, England -- Somerfield Stores, a leading supermarket chain in the United Kingdom, placed an order for a Voxware voice solution that will streamline the company's flow-through operations.
Speech Technology News Features, Posted 27 Jun 2007

MedQuist and Amerinet Sign Contract for SpeechQ for Radiology

MOUNT LAUREL, N.J., -- MedQuist has signed a long-term contract with Amerinet, which serves more than 22,000 acute and non-acute healthcare providers nationwide, for SpeechQ for Radiology speech recognition software.
Speech Technology News Features, Posted 27 Jun 2007

AXA PPP Rolls out Speech-Based Employee Absence System

KENT, England -- U.K. health insurer AXA PPP healthcare has awarded and BT and Eckoh a five-year contract to provide automated Sickness Absence Management service (SAM) to clients.
Speech Technology News Features, Posted 27 Jun 2007

NEC Delivers Collaboration, Mobility to The Chazen Cos.

POUGHKEEPSIE, N.Y. -- The Chazen Cos. implemented a new communications infrastructure from NEC.
Speech Technology News Features, Posted 27 Jun 2007

Microster PTY Voice-Enables Workforce Management

WESTBOROUGH, Mass. -- Microster Pty Limited has selected Envox Worldwide’s Envox CT ADE interactive voice response (IVR) development tool to add a full suite of voice self-service options to its workforce management software.
Speech Technology News Features, Posted 27 Jun 2007

Speech Tech Research Center to Open at Johns Hopkins

BALTIMORE -- The Johns Hopkins University here has been awarded a long-term, multimillion-dollar contract to establish and operate a new research facility that will primarily work toward new strategies related to speech technologies like speech recognition, speaker identification, speech analytics, and language processing.
Speech Technology News Features, Posted 25 Jun 2007

British Army Eyes Speech Recognition System for Its Helicopters

HAMPSHIRE, England -- The U.K. Army Air Corps completed another round of flight trials this week using the Direct Voice Input (DVI) system from QinetiQ in its Gazelle helicopters.
Speech Technology News Features, Posted 22 Jun 2007

Nuance: 'What Are You Talking About?'

BURLINGTON, Mass. -- Nuance announced the winners of its Dragon NaturallySpeaking “What are You Talking About?” Contest
Speech Technology News Features, Posted 20 Jun 2007

Crane Plumbing Installs CallXpress Unified Communications

FOOTHILL RANCH, Calif.—Crane Plumbing replaced its aging voicemail system with the CallXpress unified communications solution from AVST.
Speech Technology News Features, Posted 20 Jun 2007

VoiceXML Forum Launches VoiceXML 2.1 Certification Program

PISCATAWAY, N.J. -- The VoiceXML Forum enhanced its Platform Certification Program to include testing for VoiceXML 2.1, SISR 1.0 and key features of other languages in the World Wide Web Consortium’s Speech Interface Framework.
Speech Technology News Features, Posted 20 Jun 2007

Orange Dominicana Launches Kodiak Visual Voice SMS

SAN RAMON, Calif. – National telecommunications provider Orange Dominicana has deployed the Kodiak Visual Voice SMS service from Kodiak Networks across the Dominican Republic, making it the first commercial deployment of the Kodiak Networks Visual Voice SMS (VSMS) technology worldwide.
Speech Technology News Features, Posted 20 Jun 2007

Denver Health Calls on NetScout During Major VoIP Rollout

DENVER -- Denver Health is expanding its use of the nGenius Performance Management Solution from NetScout Systems.
Speech Technology News Features, Posted 20 Jun 2007

W3C Standardizes New Features for VoiceXML, Smarter Speech Recognition

The World Wide Web Consortium (W3C) published standards yesterday that enhance the capabilities and interoperability of voice browsers and speech recognition systems.
Speech Technology News Features, Posted 20 Jun 2007

GSTA and IP Unity Glenayre Deploy Voice Portal Solution for China Telecom

DULUTH, Ga. -- China Telecom has selected a voice and data portal solution based on the Mereon Media Server and Application Server from IP Unity Glenayre.
Speech Technology News Features, Posted 20 Jun 2007

Juvenile Diabetes Research Foundation Spurs Congressional Action Using Vontoo Phone Messaging Technology

WASHINGTON -- Getting quick Congressional action takes a compelling message, exceptional communication, and a constituent base uniquely motivated to call Capitol Hill. The Juvenile Diabetes Research Foundation (JDRF) delivered all three by rallying their national network of grassroots advocates with Vontoo Voice Messaging.
Speech Technology News Features, Posted 20 Jun 2007

Army Hospital Turns to Speech Technologies to Improve Patient Care

FORT STEWART, Ga. -- Winn Army Community Hospital here is now using new voice-enabled communications solutions from Avaya, Interactive Northwest Inc., Verint Systems, and Nuance Communications to help more than 75,000 soldiers, military retirees, and their families.
Speech Technology News Features, Posted 18 Jun 2007

Voice-Based Real Estate Sales Tool Expands Nationwide

Oyster Bay, N.Y. -- Invores Systems’ HouseCallsAudioTour.com voice-enabled real estate sales and marketing system has expanded into 12 states and is now being used by four of the top five real estate companies nationwide.
Speech Technology News Features, Posted 15 Jun 2007

Broadview Networks Deploys IP Messaging Technology

RYE BROOK, N.Y. -- Broadview Networks has launched services using a state-of-the-art NowMessage Unified Messaging platform from Common Voices.
Speech Technology News Features, Posted 13 Jun 2007

ASCAP Selects Angel.com for IVR Application

MCLEAN, Va. – The American Society of Composers, Authors and Publishers (ASCAP) has selected Angel.com's interactive voice response (IVR) system to simplify the prospecting and licensing efforts for the benefit of music creators.
Speech Technology News Features, Posted 13 Jun 2007

MTI, Fastrak Retail Create Virtual Sales Associate

New in-store signage interacts with customers using natural language speech technologies.
Speech Technology News Features, Posted 11 Jun 2007

Web Tool Lets Users Hear News, Blog Text

Pushing a button presents Web text as audio files.
Speech Technology News Features, Posted 08 Jun 2007

Avaya Enters Into Merger Agreement with Investment Firms

BASKING RIDGE, N.J. – Avaya entered into a definitive merger agreement with investment firms Silver Lake and TPG Capital for approximately $8.2 billion.
Speech Technology News Features, Posted 05 Jun 2007

Firms Cooperating to Develop Call Analytics for German

Four European companies are combining their competencies in the area of speech technologies to offer the first solution that gives German call centers the ability to filter and classify phone calls and analyze the spoken content of those calls.
Speech Technology News Features, Posted 05 Jun 2007

Korea Telecom Launches IP Contact Center

MELVILLE, N.Y. -- CosmoCom has forged a strategic partnership with KT Networks, part of Korea Telecom, to launch a branded contact center product called Cosmo-One,
Speech Technology News Features, Posted 05 Jun 2007

Embry Riddle Flies with Voice

DAYTONA BEACH, Fla., -- Embry-Riddle Aeronautical University has created a highly interactive virtual classroom using voice and collaborative technologies from Saba Software.
Speech Technology News Features, Posted 05 Jun 2007

Eric Potter Clarkson Chooses WinScribe Digital Dictation System

LONDON -- European patents and trademarks experts Eric Potter Clarkson LLP will roll out the WinScribe Digital Dictation system from SRC across its company.
Speech Technology News Features, Posted 05 Jun 2007

AT&T Voice Features to Support Innovation First Notice Call Center

NEWTON, Mass. -- Innovation First Notice, a provider of claim-reporting solutions to the insurance property and casualty market, has signed a three-year AT&T Business Network (ABN) contract that includes the AT&T Route-It feature.
Speech Technology News Features, Posted 05 Jun 2007

Motivational Phone Calls Delivered by Voice Messaging Technology

CAPISTRANO BEACH, Calif. -- Motivational speaker and corporate trainer Rick Itzkowich is delivering a daily motivational message to clients over the phone using Vontoo’s automated voice messaging system.
Speech Technology News Features, Posted 05 Jun 2007

Northwest Health System Installs Voice-Based Emergency Notification System

PUGET SOUND, Wash. -- Franciscan Health System, a healthcare provider in the Pacific Northwest, has just awarded a contract to DialPro Northwest to install its internal emergency event notification (EEN) system at three hospitals and a community health center.
Speech Technology News Features, Posted 01 Jun 2007