Speech Technology Magazine

 

Speech Technology News Features

Jingle Networks and Skype Partner on Free DA Service

MENLO PARK, Calif. – Under a strategic partnership announced yesterday, Jingle Networks is now offering its voice-enabled 1-800-FREE-411 directory assistance service to Skype subscribers in the United States.
Speech Technology News Features, Posted 06 Jul 2007

Google Buys GrandCentral Communications in Hopes of Developing More Communications Services

MOUNTAIN VIEW, Calif. -- Google announced plans July 2 to acquire GrandCentral Communications for an undisclosed amount, furthering the search engine’s expansion into the communications market.
Speech Technology News Features, Posted 05 Jul 2007

VoiceXML Forum to Create Biometrics Standards

PISCATAWAY, N.J. -- The VoiceXML Forum, through its Biometrics Committee, drafted the first set of standards for voice-based biometrics in May and recently sent copies to its members for approval.
Speech Technology News Features, Posted 03 Jul 2007

NICE Acquisition Adds Real-Time Transaction and Interaction Analytics Solutions

RA'ANANA, Israel -- Speech analytics solutions provider NICE Systems will acquire Actimize, a provider of software solutions for anti-money laundering, brokerage compliance, customer due diligence, and fraud prevention for the financial services industry, for $280 million.
Speech Technology News Features, Posted 02 Jul 2007

Businesses May Want to Back Off the iPhone Buzz

While personal users may be lining up for the Apple iPhone, the much-hyped device may not be the best for the business user, an analyst warns.
Speech Technology News Features, Posted 29 Jun 2007

New Voice-Recognition Technology to Improve Quality of Call Centers

ATLANTA -- Nexidia yesterday launched the Language Assessor to help call center managers evaluate offshore agents on their ability to read, accuracy of pronunciation, and fluency .
Speech Technology News Features, Posted 27 Jun 2007

Envox Development Platform Powers 'EVA’

WESTBOROUGH, Mass. – Quentris has chosen the Envox Communications Development Platform to develop and deploy a sophisticated automated speech attendant persona known as EVA.
Speech Technology News Features, Posted 27 Jun 2007

Somerfield Orders New Voxware Voice Software

THEALE, England -- Somerfield Stores, a leading supermarket chain in the United Kingdom, placed an order for a Voxware voice solution that will streamline the company's flow-through operations.
Speech Technology News Features, Posted 27 Jun 2007

MedQuist and Amerinet Sign Contract for SpeechQ for Radiology

MOUNT LAUREL, N.J., -- MedQuist has signed a long-term contract with Amerinet, which serves more than 22,000 acute and non-acute healthcare providers nationwide, for SpeechQ for Radiology speech recognition software.
Speech Technology News Features, Posted 27 Jun 2007

AXA PPP Rolls out Speech-Based Employee Absence System

KENT, England -- U.K. health insurer AXA PPP healthcare has awarded and BT and Eckoh a five-year contract to provide automated Sickness Absence Management service (SAM) to clients.
Speech Technology News Features, Posted 27 Jun 2007

NEC Delivers Collaboration, Mobility to The Chazen Cos.

POUGHKEEPSIE, N.Y. -- The Chazen Cos. implemented a new communications infrastructure from NEC.
Speech Technology News Features, Posted 27 Jun 2007

Microster PTY Voice-Enables Workforce Management

WESTBOROUGH, Mass. -- Microster Pty Limited has selected Envox Worldwide’s Envox CT ADE interactive voice response (IVR) development tool to add a full suite of voice self-service options to its workforce management software.
Speech Technology News Features, Posted 27 Jun 2007

Speech Tech Research Center to Open at Johns Hopkins

BALTIMORE -- The Johns Hopkins University here has been awarded a long-term, multimillion-dollar contract to establish and operate a new research facility that will primarily work toward new strategies related to speech technologies like speech recognition, speaker identification, speech analytics, and language processing.
Speech Technology News Features, Posted 25 Jun 2007

British Army Eyes Speech Recognition System for Its Helicopters

HAMPSHIRE, England -- The U.K. Army Air Corps completed another round of flight trials this week using the Direct Voice Input (DVI) system from QinetiQ in its Gazelle helicopters.
Speech Technology News Features, Posted 22 Jun 2007

Nuance: 'What Are You Talking About?'

BURLINGTON, Mass. -- Nuance announced the winners of its Dragon NaturallySpeaking “What are You Talking About?” Contest
Speech Technology News Features, Posted 20 Jun 2007

Crane Plumbing Installs CallXpress Unified Communications

FOOTHILL RANCH, Calif.—Crane Plumbing replaced its aging voicemail system with the CallXpress unified communications solution from AVST.
Speech Technology News Features, Posted 20 Jun 2007

VoiceXML Forum Launches VoiceXML 2.1 Certification Program

PISCATAWAY, N.J. -- The VoiceXML Forum enhanced its Platform Certification Program to include testing for VoiceXML 2.1, SISR 1.0 and key features of other languages in the World Wide Web Consortium’s Speech Interface Framework.
Speech Technology News Features, Posted 20 Jun 2007

Orange Dominicana Launches Kodiak Visual Voice SMS

SAN RAMON, Calif. – National telecommunications provider Orange Dominicana has deployed the Kodiak Visual Voice SMS service from Kodiak Networks across the Dominican Republic, making it the first commercial deployment of the Kodiak Networks Visual Voice SMS (VSMS) technology worldwide.
Speech Technology News Features, Posted 20 Jun 2007

Denver Health Calls on NetScout During Major VoIP Rollout

DENVER -- Denver Health is expanding its use of the nGenius Performance Management Solution from NetScout Systems.
Speech Technology News Features, Posted 20 Jun 2007

W3C Standardizes New Features for VoiceXML, Smarter Speech Recognition

The World Wide Web Consortium (W3C) published standards yesterday that enhance the capabilities and interoperability of voice browsers and speech recognition systems.
Speech Technology News Features, Posted 20 Jun 2007

GSTA and IP Unity Glenayre Deploy Voice Portal Solution for China Telecom

DULUTH, Ga. -- China Telecom has selected a voice and data portal solution based on the Mereon Media Server and Application Server from IP Unity Glenayre.
Speech Technology News Features, Posted 20 Jun 2007

Juvenile Diabetes Research Foundation Spurs Congressional Action Using Vontoo Phone Messaging Technology

WASHINGTON -- Getting quick Congressional action takes a compelling message, exceptional communication, and a constituent base uniquely motivated to call Capitol Hill. The Juvenile Diabetes Research Foundation (JDRF) delivered all three by rallying their national network of grassroots advocates with Vontoo Voice Messaging.
Speech Technology News Features, Posted 20 Jun 2007

Army Hospital Turns to Speech Technologies to Improve Patient Care

FORT STEWART, Ga. -- Winn Army Community Hospital here is now using new voice-enabled communications solutions from Avaya, Interactive Northwest Inc., Verint Systems, and Nuance Communications to help more than 75,000 soldiers, military retirees, and their families.
Speech Technology News Features, Posted 18 Jun 2007

Voice-Based Real Estate Sales Tool Expands Nationwide

Oyster Bay, N.Y. -- Invores Systems’ HouseCallsAudioTour.com voice-enabled real estate sales and marketing system has expanded into 12 states and is now being used by four of the top five real estate companies nationwide.
Speech Technology News Features, Posted 15 Jun 2007

Broadview Networks Deploys IP Messaging Technology

RYE BROOK, N.Y. -- Broadview Networks has launched services using a state-of-the-art NowMessage Unified Messaging platform from Common Voices.
Speech Technology News Features, Posted 13 Jun 2007

ASCAP Selects Angel.com for IVR Application

MCLEAN, Va. – The American Society of Composers, Authors and Publishers (ASCAP) has selected Angel.com's interactive voice response (IVR) system to simplify the prospecting and licensing efforts for the benefit of music creators.
Speech Technology News Features, Posted 13 Jun 2007

MTI, Fastrak Retail Create Virtual Sales Associate

New in-store signage interacts with customers using natural language speech technologies.
Speech Technology News Features, Posted 11 Jun 2007

Web Tool Lets Users Hear News, Blog Text

Pushing a button presents Web text as audio files.
Speech Technology News Features, Posted 08 Jun 2007

Avaya Enters Into Merger Agreement with Investment Firms

BASKING RIDGE, N.J. – Avaya entered into a definitive merger agreement with investment firms Silver Lake and TPG Capital for approximately $8.2 billion.
Speech Technology News Features, Posted 05 Jun 2007