Call recording and speech analytics are central pieces of the product suite for financial institutions.
CTI Group, a developer of telecommunications solutions for fixed, mobile, and converged communications, has launched the Trader Compliance Suite, a response to the Dodd-Frank financial trading legislation that requires financial trading organizations to keep detailed records of their communications.
The Trader Compliance Suite is made up of three components that can be packaged together as a holistic compliance solution or as individual products to fill in the gaps companies have in their voice solutions. The three products that comprise the Trader Compliance Suite are as follows:
- SmartRecord, CTI Group's feature-rich call recording platform;
- SmartListen, a speech analytics solution that records and stores all calls while phonetically indexing calls simultaneously for automated or manual search and categorization; and
- Proteus Trader, CTI Group's call accounting software that provides in-depth detail and analysis of trading floor voice services (private lines, turrets, PBX and traders) with additional modules for monitoring fraud and voice quality.
"The Trader Compliance Suite uniquely positions us in the market because of our long historic association with the analysis of Trader Voice," said Trevor Davis, CTI Group's head of product, in a statement. "The suite provides an integrated set of products that help financially regulated companies meet their compliance obligations. The products can also be deployed as standalone solutions...where companies have existing call recording solutions and wish to add detail accounting and speech analytics capabilities."