The two companies will jointly develop voice prompt e-commerce portal.
GM Voices, a producer of professionally-recorded voice prompts for automated technologies, has announced a partnership with LumenVox to develop a custom e-commerce Web site that will make it easy for LumenVox customers to maintain a natural-sounding, one-voice caller experience for their automated speech recognizer (ASR), text-to-speech (TTS) and Speech Tuner solutions.
A jointly developed project, the voice prompt e-commerce portal will allow LumenVox TTS customers an outlet for ordering natural-voice recordings to match their systems. From a Web interface, users can select their voices, enter or upload scripts, and receivegreeting, call routing, or voicemail navigation and error prompts.
"GM Voices' customized prompt recordings and LumenVox's technologies make for the most natural-sounding speech interface for any IVR developer," said LumenVox CEO Dave Rich, in a statement. "Now any speech developer can have affordable, best-in-breed solutions for their applications."
"LumenVox offers some of the best speech automation solutions in the marketplace, and with GM Voices supporting their ASR and TTS offerings, they'll sound crisp and professional on every call," said Marcus Graham, CEO of GM Voices, in the statement. "We look forward to supporting the LumenVox sales team, and, of course, their customers in implementing a professional-sounding Voice Brand."