Interactive Quality (IQ) Services entered into a business partnership with Dirigosoft, a manufacturer of software solutions for contact centers, headquartered in Portland, Maine.

By joining the IQ Services network of reseller partners, Dirigosoft can offer its clients IQ Services' patented load testing and availability monitoring technology to test their call center and Web-based customer contact systems. These tests, combined with Dirigosoft's contact center implementation technologies, will provide customers an internal and external view of system performance.