TuVox Ramps Up Design Center
Posted Jun 26, 2008 Print Version           Page 1of 1
  

TuVox is strengthening its Design Center with the addition of key personnel, practice areas, and techniques to meet the increased demand requirements from new and existing customers.

In response to enterprise client needs, TuVox has created a new practice area for Caller Experience Benchmarking and Usability that will perform design review and empirical assessment of touchtone and speech recognition systems.

The new practice area will focus on the analysis of client requirements; dialogue, prompt, and persona design; call scripting; behavioral usability testing; and voice talent selection and coaching. In addition, an increased focus will be placed on the design of Spanish and multilingual applications.

This group will be led by Walter Rolandi. Prior to joining TuVox, Rolandi was founder and owner of The Voice User Interface Co. and an official advisor for GetHuman.com.

Learn more about the companies mentioned in this article in the Speech Technology Buyer's Guide:
{0}
Learn more about the companies mentioned in this article in the Vertical Markets Guide:
{0}
Print Version       Page 1of 1



MarketPlace - Sponsored Links
Worldly Voices - Custom Voice Prompt Recording
Worldly Voices has been producing the highest quality, professional voice prompts for the past 15 years. We translate and record voice prompts in 30 languages and can digitize to any NP format. We're the choice of the leaders of the Speech industry, Fortune 500 companies and businesses around the world because of our attention to detail, ability to respond and voice talents. Email us your script for a free quote today!