SDC Solutions, a provider of mission-critical communications solutions, today released IntelliSPEECH 6.0, the latest version of its speech recognition auto attendant.

IntelliSPEECH 6.0 is built on the SandCherry Voice Platform with native SIP capabilities for improved presence management through enhanced contact preferences technology; multisite capabilities permit a single server to handle many locations. IntelliSPEECH 6.0’s updated functionally includes a Doctor Paging module that allows doctors to answer and return a page, and an Emergency Notification System (ENS) module that allows authenticated users to launch anywhere, anytime emergency notifications using speech recognition. Enhanced features include speech access to on-call schedules and Code Redirect to provide intelligent call routing, allowing the application to announce site-specific greetings upon call pickup, build dynamic grammars on the fly for each site, and direct callers to site-specific targets including "operator" requests. Additionally, IntelliSPEECH 6.0 is outfitted with more comprehensive monitoring capabilities and improved call reporting to provide customers with a complete overview of how their system is functioning on a daily basis. Detailed transaction reports are permanently housed for future reference.

IntelliSPEECH 6.0 can be used alone or as a component of SDC’s Total Call Handling Solution, which includes IntelliDESK PC-based console, WebSERVICES Web-based directory, IPSERVICES IP-based directory, and Event and Emergency Notification.