Speech Technology Magazine

 

Apptera Introduces v-Business Solutions for the Enterprise

SPEECHTEK WEST 2005 - Apptera™ released v-Business Solutions™ for the worldwide enterprise market.
Posted Feb 1, 2005
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SPEECHTEK WEST 2005 - Apptera™ released v-Business Solutions™ for the worldwide enterprise market.  v-Business combines the elements of the Internet with campaign management, caller profiling and personalization techniques allowing customer transactions to be conducted over the phone.  Apptera's v-Business Solutions are available for a range of industries, including the financial services, retail and insurance markets.

Apptera's v-Business solutions combine off-the-shelf voice applications with campaign management, caller profile management and adaptive personalization technologies. 

Apptera offers v-Business solutions for an array of vertical markets, the latest of which are retail solutions.  Apptera's retail suite includes order, account and information management solutions that offer businesses options for their customers—including completing around-the-clock orders from direct response and catalog campaigns, relaying the status of an order or finding the closest location.

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