Speech Technology Magazine

 

BigHand Releases Cloud-Based Speech Solution for the Legal Market

BigHand Professional secure hosted dictation solution for smaller law firms now features server-grade speech recognition.
Posted Jun 3, 2014
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BigHand has added speech recognition capabilities to its secure hosted dictation solution, BigHand Professional, an advancement for solo and small law firms looking for transcription alternatives. This new functionality features the Dragon SDK (software developer kit) from Nuance Communications, hosted in BigHand's secure cloud infrastructure and embedded within the BigHand Professional Edition technology.

With this enhancement, users can build their own customized, individual speech profiles that are specific to their voices rather than generic, public profiles. This allows for greater accuracy and precision in voice-to-text translation for legal work. Accuracy rates actually improve with use, and the entire solution is hosted in a secure environment built specifically with the confidentiality needs of lawyers and other professionals in mind.

Another benefit of this enhancement is that there is no limit to the volume of speech that can be converted to text on the BigHand system. In addition, with the BigHand solution, speech is typically returned as text within minutes or hours depending on the length of the dictation submitted, with a maximum guideline of a 48-hour turnaround time with the service.

"We have worked with Nuance to make the Dragon Server SDK, which has been so popular in the legal vertical with our enterprise users, available within our secure cloud infrastructure. It means that our BigHand Professional users can now subscribe to a basic speech recognition service that still allows them to build and maintain their own custom speech profiles, while removing barriers related to in-house server investment for smaller law firms," said Dan Speed, managing director of global cloud at BigHand, in a statement. "Server-grade speech recognition technology is now accessible for the small law firm user and is a legitimate alternative to internal or external legal transcription services."

The speech recognition module is sold as an add-on to the core BigHand Professional dictation annual subscription and is available immediately in the United States, Europe, and Australia.

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