Speech Technology Magazine

 

Edify Voice Banking Application Receives Microsoft SALT Certification

SANTA CLARA, Calif. - Edify Voice Banking Application, a packaged speech solution, received formal SALT certification from Microsoft Corporation.
Posted Feb 1, 2005
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SANTA CLARA, Calif. - Edify Voice Banking Application, a packaged speech solution, received formal SALT certification from Microsoft Corporation. A Microsoft Speech Partner for the past year, Edify received formal certification for its financial services packaged application.

Based on industry standards, including SALT and VoiceXML, Edify Voice Banking enables the Edify applications to operate across platforms. It includes key features, such as account information and history, stop pay, change PIN, funds transfer, as well as business enterprise features, such as, detail reporting and monitoring for ongoing technical support and upgrades.

Edify Voice Banking enables bank customers to identify themselves and make transactions by speaking to a virtual attendant, without having to traverse touchtone menus.

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