Speech Technology Magazine


GreenKey Partners with Red Box Recorders

The two companies have launched an integrated voice collaboration and compliance recording solution for financial services firms.
Posted Jul 12, 2017
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GreenKey Technologies, an AI-driven voice collaboration platform for the financial markets, is partnering with Red Box Recorders, a provider of voice recording technology and services, to create an integrated solution for embedded compliance recording within GreenKey's software-based trader collaboration offering.

Red Box technology records voice conversations over soft-client phones, turrets and mobile devices on behalf of more than 500 financial firms globally. Now, clients can use Red Box voice recording technology with the trade and communications analytics, monitoring, and archiving capabilities of GreenKey's Enterprise Voice Collaboration platform and provide complete records of trade activities.

Regulations such as Dodd-Frank in the United States, MiFID II and Market Abuse Directive and Regulation (MAD/MAR) in Europe require investment firms to keep records of trade-related communications, such as emails and voice conversations. In addition, some rules mandate investment firms produce time-sequenced records of the lifecycle of a trade. To do this, they need to capture different types of communications data generated from pre-trade, to execution, to post-trade, and correlate it with the relevant transaction data.

"Compliance officers need a way to capture all communications and interactions around a trade in order to give regulators a complete snapshot of events. Integrating our data analytics capabilities with voice recording through Red Box helps us provide a complete and cost-effective surveillance, record-keeping, and trade reconstruction solution to our global client base," said Nader Shwayhat, CEO of GreenKey Technologies, in a statement.

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