Speech Technology Magazine

Greenwave Partners with Nuance for Conversational IoT Interface

Greenwave's AXON Platform integrates Nuance's AI-powered voice and natural language understanding technology.
Posted Dec 13, 2016
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Greenwave Systems has integrated the Nuance Mix voice and AI-powered natural language understanding (NLU) technologies from Nuance Communications as part of its AXON Platform for managed services, enabling networking and communications service providers to create new conversational Internet of Things (IoT) services, devices, and experiences.

Greenwave's AXON Platform already powers millions of advanced networks for telecom, cable, and utilities service providers to power their managed services for audio, video, broadband, and energy management systems. Integrating Nuance's AI-powered NLU and voice capabilities with Greenwave's AXON Platform provides seamless connectivity between IoT devices and services but also lets people converse with their apps, services, and devices.

Within the smart home or the enterprise, this collaboration between Greenwave and Nuance will deliver virtual personal assistants that are conversational, intelligent, and integrated into any IoT environment.

"Voice control and activation is the most natural and intuitive interface," said Christos Lagomichos, chief operating officer at Greenwave Systems, in a statement. "With several products, services, and standards making their way into the home, we found that adding the multilanguage capability from Nuance to be the solution that helps us meet the demand from our global operators providing IoT to their consumers. The same is true of industrial use cases and complicated enterprise IoT applications: voice-based interfaces ease that engagement. Together with Nuance, we're empowering service providers with the ability to deliver unique yet powerful IoT experiences that are intelligent, conversational, and work hand-in-hand to deliver on the promise of ubiquitous connectivity."

Nuance Mix combines Nuance’s voice recognition, text-to-speech, wake-up word, voice biometrics, signal enhancement, and AI-powered NLU into a single platform that is fully customizable and scalable for service providers. Further, Nuance Mix is data-driven, leveraging user speech data to learn and understand human language while also providing service operators with access to that data to drive new innovations or features.

"Service providers have a clear opportunity to lead the smart home market with a number of offerings and services already central to today's connected home," said Dan Faulkner, senior vice president of communications service providers at Nuance Mobile, in a statement. "What's long been missing is a flexible and scalable platform that isn't closed or proprietary and makes it possible for a variety of smart home systems to talk to each other. Our collaboration with Greenwave changes all of that, giving service providers their opportunity to create and deliver unique home automation and IoT offerings that are conversational and customizable."


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