Speech Technology Magazine


Grubhub Launches an Amazon Alexa Skill

With Grubhub's Alexa Skill, customers can now order from their favorite restaurants with just their voices.
Posted Mar 15, 2017
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Grubhub, a mobile takeout marketplace, has integrated its ordering capabilities with Amazon Alexa. The Grubhub skill for Alexa will enable customers to reorder food from Grubhub's network of more than 50,000 restaurants using only their voice.

The Grubhub skill for Alexa, which is available for all Grubhub diners who have a device with Amazon Alexa, such as the Amazon Echo, Echo Dot, or Amazon Tap, provides a voice-ordering experience. Diners will be able to ask Alexa to recite their past three orders and reorder from one of their favorite local restaurants.

"We're always looking for new ways to evolve the ordering process so that our diners can order the food they want from their favorite local restaurants, however they would want to order it," said Sudev Balakrishnan, senior vice president of product at Grubhub, in a statement. "With the new Alexa skill, we're thrilled to offer added convenience to our diners, allowing them to quickly reorder using their voice."

"Ordering meals with only your voice is one of the more popular capabilities on Alexa. Customers love how convenient it is to simply ask Alexa to place an order for delivery," said Rob Pulciani, director of Amazon Alexa, in a statement. "I'm excited that customers can now reorder from Grubhub's network of 50,000-plus restaurants, giving them even more choices as to where their next breakfast, lunch, dinner, or snack will come from."

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